Hardy locks up completely

[A. Meschede]

Hello.

I am using a LG P1 Notebook.

Gutsy runs perfectly stable, but when I am using Hardy Beta including all updates, after a short or sometimes immediate time of use it completely locks up without a warning. The mouse stops moving, if a sound was played it plays in short loops und no reactions whatsoever, I can't even switch to a terminal or type something in. I waited up to 4 hours, it won't recover.

My hardware is completely OK. I tested Windows XP and then gutsy again, no problems whatsoever. Then I reinstalled hardy - lockups again.

I can't reproduce this issue because it happens in completely different situations. The only think I know is that firefox beta 4 and now 5 were open all the time.

This is a major issure that prevents hardy from being usable as a productive system :(

[A. Meschede (ameschede-freenet)]

My LG P1 is a Laptop with common hardware. I am adding a few specs, as they might help:

- Intel Centrino Duo with Core Duo CPU
- Intel ABG 3945 Wireless
- ATI X1400 Mobility
- 2GB DDR2 667 RAM
- SATA Harddisk, 250GB
- Using a Bluetooth mouse by Logitech

Compiz is NOT enabled.

[Leann Ogasawara (leannogasawara)]

Hi,

We just need a little more information to begin debugging. Per the kernel team's bug policy, can you please attach the following information. Please be sure to attach each file as a separate attachment.

* cat /proc/version_signature > version.log
* dmesg > dmesg.log
* sudo lspci -vvnn > lspci-vvnn.log

For more information regarding the kernel team bug policy, please refer to https://wiki.ubuntu.com/KernelTeamBugPolicies . Thanks again and we appreciate your help and feedback.

[A. Meschede (ameschede-freenet)]

dur i can. hope that helps.

[AnatolyVolodko (anatolyvolodko)]

The same issue on my Biostar 780G.
AMD64

[GTengineer (merlingt1)]

I am having a similar problem. The computer locks up hard and unexpectedly, there is no input through mouse or keyboard at all. The numpad, caps lock and scroll lock LED's all begin to flash.

My system:
Intel Q6600
Asus P5K Premium
GSKILL 8GB
MSI 8800GT 512MB

[A. Meschede (ameschede-freenet)]

Hey GTengeneer.

I think i read about your problem before. It's different to mine. I believe yours has something to do with your built-in WLAN device. Just read through the bug system here I can't find the right bug thread right now.

My problem isn't solved yet though. Just had a complete lockup just 5 minutes ago. Lost my data and had to turn the system off and start again. Guess I have to switch back to 7.10 or use windows.

I have a friend with another Centrino Duo Notebook and EXCACT same issue. So I am 100% sure my hardware is not the cause. Too bad noone seems to have an answer here or care about this issue, though

[petebass4life (pete-bass4life)]

im having exact same issue

[Josh (josh-on-net)]

I have the same problem-Ubuntu won't boot up in normal mode, but will work in failsafe mode.

version:
Ubuntu 2.6.24-16.30-generic

[Leann Ogasawara (leannogasawara)]

Just to see if it makes a difference, care to test the upcoming Intrepid Ibex 8.10 kernel? It was most recently rebased with the upstream 2.6.25 kernel and is currently available in the following PPA:

https://edge.launchpad.net/~kernel-ppa/+archive

If you are not familiar with how to install packages from a PPA basically do the following . . .

Create the file /etc/apt/sources.list.d/kernel-ppa.list to include the following two lines:

deb http://ppa.launchpad.net/kernel-ppa/ubuntu hardy main
deb-src http://ppa.launchpad.net/kernel-ppa/ubuntu hardy main

Then run the command: sudo apt-get update

You should then be able to install the linux-image-2.6.25 kernel package. After you've finished testing you can remove the kernel-ppa.list file and run 'sudo apt-get update' once more. Please let us know your results. Thanks

[Leann Ogasawara (leannogasawara)]

The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would appreciate it if you could please test this newer 2.6.27 Ubuntu kernel. There are one of two ways you should be able to test:

1) If you are comfortable installing packages on your own, the linux-image-2.6.27-* package is currently available for you to install and test.

--or--

2) The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer 2.6.27 Ubuntu kernel. Alpha5 is set to be released Thursday Sept 4. Please watch http://www.ubuntu.com/testing for Alpha5 to be announced. You should then be able to test via a LiveCD.

Please let us know immediately if this newer 2.6.27 kernel resolves the bug reported here or if the issue remains. More importantly, please open a new bug report for each new bug/regression introduced by the 2.6.27 kernel and tag the bug report with 'linux-2.6.27'. Also, please specifically note if the issue does or does not appear in the 2.6.26 kernel. Thanks again, we really appreicate your help and feedback.

[Ralph Janke (txwikinger)]

The Intrepid Ibex 8.10 Beta release was most recently announced - http://www.ubuntu.com/testing/intrepid/beta . It contains the 2.6.27 Ubuntu kernel. It would be great if you could test and verify if this is still an issue. The status is being set to Incomplete until we receive further feedback. Thanks.

[Peregrina (peregrinitalia)]

I believe this started happening in the latest kernel update, or fglrx update, i cant remember what happened first.
But this is new to me, my Acer Aspire 5500 series Laptop stops sound, new windows arent shown, stops everything (but mouse lasts 5 seconds more to stop)

[Peregrina (peregrinitalia)]

version

[Peregrina (peregrinitalia)]

lspci

[Andy Whitcroft (apw)]

Can you confirm whether this problem still exists in the latest Hardy kernel from -proposed? Version 2.6.24-24.54. If you could test that and report back here that would be helpful. Please see https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you in advance!

[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

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