[Huawei Matebook D BOD-WXX9] sound

[Clément]

has no sound

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: linux-image-6.8.0-87-generic 6.8.0-87.88
ProcVersionSignature: Ubuntu 6.8.0-87.88~22.04.1-generic 6.8.12
Uname: Linux 6.8.0-87-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/seq: clayment 1667 F.... pipewire
CRDA: N/A
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Tue Dec 2 14:26:31 2025
InstallationDate: Installed on 2024-11-01 (396 days ago)
InstallationMedia: Ubuntu 20.04.6 LTS "Focal Fossa" - Release amd64 (20230316)
MachineType: HUAWEI BOD-WXX9
ProcEnviron:
 LANG=fr_FR.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-87-generic root=UUID=56aeb33c-1e94-4e0b-8511-f81f65150021 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RebootRequiredPkgs: Error: path contained symlinks.
RelatedPackageVersions:
 linux-restricted-modules-6.8.0-87-generic N/A
 linux-backports-modules-6.8.0-87-generic N/A
 linux-firmware 20240318.git3b128b60-0ubuntu2.21
SourcePackage: linux
UpgradeStatus: Upgraded to noble on 2025-12-02 (0 days ago)
dmi.bios.date: 11/02/2022
dmi.bios.release: 2.31
dmi.bios.vendor: HUAWEI
dmi.bios.version: 2.31
dmi.board.asset.tag: N/A
dmi.board.name: BOD-WXX9-PCB-B3
dmi.board.vendor: HUAWEI
dmi.board.version: M1010
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: HUAWEI
dmi.chassis.version: M1010
dmi.ec.firmware.release: 2.31
dmi.modalias: dmi:bvnHUAWEI:bvr2.31:bd11/02/2022:br2.31:efr2.31:svnHUAWEI:pnBOD-WXX9:pvrM1010:rvnHUAWEI:rnBOD-WXX9-PCB-B3:rvrM1010:cvnHUAWEI:ct10:cvrM1010:skuC100:
dmi.product.family: MateBook D
dmi.product.name: BOD-WXX9
dmi.product.sku: C100
dmi.product.version: M1010
dmi.sys.vendor: HUAWEI

[Daniel Letzeisen (dtl131)]

Looking at other examples of this model, it seems SOF driver has issues. So I would try falling back to legacy HDA driver:

echo "options snd-intel-dspcfg dsp_driver=1" | sudo tee /etc/modprobe.d/legacysound.conf
sudo update-initramfs -u -k all

Reboot. If it does not fix sound and you want to undo it:
sudo rm /etc/modprobe.d/legacysound.conf
sudo update-initramfs -u -k all

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.