hibernate (works) but does not power down system

[Matt Tretin]

Binary package hint: gnome-power-manager

Lenovno N200 3000 Type 0687-27U
Ubuntu 8.04 - Hardy

(Same behavior with pm-utils cmd. pm-hibernate)

Hibernating the computer works, current state is written to swap and system resumes just fine.

However, in order to actually get the system to power down after hibernate is done writing state to disk I must
hold the power button on the laptop until the computer shuts off. That is, I wait until the HDD notification light has stopped
blinking and power down manually.

When I turn the comp. back on, hibernate resumes without a hitch.

[vlowther (victor-lowther)]

wrong package.

[piontec (piontec-gmail)]

I think this may be not pm-utils, but kernel related. My two desktop PCs behave the same way as described here. I've submitted more info about it here (last comments added) https://bugs.launchpad.net/ubuntu/+source/linux/+bug/201086 , but this bug seems to be closed and no one cares about it anymore. Should I report this as a new bug? Or attach same log files here?

[Tormod Volden (tormodvolden)]

This could be a duplicate of bug #226069, although there it reboots instead of hangs at halt.

[Aaron (apelly)]

Architecture: amd64
Dependencies:

DistroRelease: Ubuntu 9.04
NonfreeKernelModules: nvidia
Package: linux None [modified: /var/lib/dpkg/info/linux.list]
PackageArchitecture: amd64
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, no user)
 LANG=C
Uname: Linux 2.6.28-11-generic x86_64
UserGroups: vboxusers

[Aaron (apelly)]

my problem sounds the same, but a desktop pc running jaunty. see above.

[kernel-janitor (kernel-janitor)]

Hi mtretin,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux-image-`uname -r` 211336

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Dariusz Tefelski (sq5nbg)]

I have installed Ubuntu 9.10 beta on Lenovo Y530. Hibernate works but only with forced powering off (holding power button down). Suspend is not working either.

[Matthias (matthias-opennomad)]

on a Sony VAIO VGN-BX560B hibernate works, but only after forcing the machine off via holding of the power button. Resume works. Tested with default hibernate and uswsusp on 9.10.

[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Torsten Martinsen (bullestock)]

On my Asus NJ71Ja (Ubuntu 10.10, kernel 2.6.35-23, x64) I also have to power off manually after hibernation (shutdown works fine).

I have tried mainline kernel 2.6.37-rc2-maverick from http://kernel.ubuntu.com/~kernel-ppa/mainline/, with no improvements.

I also looked at bug 595822, and ran the 'fwts' tool linked to in that report - results are attached.

[Joe Burgess (joemburgess)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. When you test it and it is still an issue, kindly upload the updated logs by running apport-collect 211336 and any other logs that are relevant for this particular issue.

Thanks

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 211336

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Matthias (matthias-opennomad)]

AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC260 Analog [ALC260 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC260 Analog [ALC260 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: matthias 2155 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xb0000000 irq 4'
   Mixer name : 'Realtek ALC260'
   Components : 'HDA:10ec0260,104d0900,00100400 HDA:14f12bfa,104d0200,00090000'
   Controls : 9
   Simple ctrls : 5
DistroRelease: Ubuntu 11.04
HibernationDevice: RESUME=UUID=648ceaaa-f23c-4471-83ce-ddd4ec8dd8fd
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
MachineType: Sony Corporation VGN-BX560B
Package: linux (not installed)
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcEnviron:
 LANGUAGE=en_US:en
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-10-generic root=UUID=47308c2d-8823-4615-b058-cfaff44ffb1e ro quiet splash nolapic vt.handoff=7
ProcVersionSignature: Ubuntu 2.6.38-10.46-generic 2.6.38.7
RelatedPackageVersions:
 linux-restricted-modules-2.6.38-10-generic N/A
 linux-backports-modules-2.6.38-10-generic N/A
 linux-firmware 1.52
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: yes
Tags: natty running-unity
Uname: Linux 2.6.38-10-generic i686
UpgradeStatus: Upgraded to natty on 2011-04-30 (88 days ago)
UserGroups: adm admin cdrom dialout lpadmin mythtv plugdev sambashare
dmi.bios.date: 07/10/2006
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: R0190X5
dmi.board.name: Q-Project
dmi.board.vendor: Sony Corporation
dmi.board.version: 01
dmi.chassis.asset.tag: Reserved
dmi.chassis.type: 10
dmi.chassis.vendor: Reserved
dmi.chassis.version: Reserved
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrR0190X5:bd07/10/2006:svnSonyCorporation:pnVGN-BX560B:pvrR5065779:rvnSonyCorporation:rnQ-Project:rvr01:cvnReserved:ct10:cvrReserved:
dmi.product.name: VGN-BX560B
dmi.product.version: R5065779
dmi.sys.vendor: Sony Corporation

[Matthias (matthias-opennomad)]

apport information

[Matthias (matthias-opennomad)]

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[Matthias (matthias-opennomad)]

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[Matthias (matthias-opennomad)]

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[Matthias (matthias-opennomad)]

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[Matthias (matthias-opennomad)]

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[Matthias (matthias-opennomad)]

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[Matthias (matthias-opennomad)]

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[Matthias (matthias-opennomad)]

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[Matthias (matthias-opennomad)]

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[Matthias (matthias-opennomad)]

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[Matthias (matthias-opennomad)]

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[Matthias (matthias-opennomad)]

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[Matthias (matthias-opennomad)]

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[Matthias (matthias-opennomad)]

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[Matthias (matthias-opennomad)]

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[Matthias (matthias-opennomad)]

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[Matthias (matthias-opennomad)]

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[Matthias (matthias-opennomad)]

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[Joe Burgess (joemburgess)]

If you could also please test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Also, please be sure to take a look at https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume . If you can provide any additional information outlined there it would be much appreciated.

Thanks in advance.

[Matthias (matthias-opennomad)]

I just confirmed the behavior with latest patched kernel 2.6.38-11-generic. First attempt at mainline kernel version 3.1 from http://kernel.ubuntu.com/~kernel-ppa/mainline/daily/current/ failed to get me a real X session. I'll try the mainline version matching 2.6.38, but there are various versions. Can you suggest which one would be best suited to validate the mainline kernel?

[Tormod Volden (tormodvolden)]

The mainline kernels haven't been updated in many weeks anyway (can't the kernel team update their scripts to pull from github while kernel.org is down?) but I'd suggest you try the latest oneiric kernel (based on 3.0.4) first.

[Matthias (matthias-opennomad)]

After upgrading to 11.10 running kernel 3.0.0-12-generic the issue still exists.

[penalvch (penalvch)]

Matt Tretin, thank you for reporting this and helping make Ubuntu better. Hardy desktop reached EOL on May 12, 2011.
Please see this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We were wondering if this is still an issue on a supported release? If so, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command in a supported release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]