My touchpad was working fine, but suddenly it stopped working. I've tried all the solutions available on the internet, but nothing has solved the issue. When I tried to list the detected devices (less /proc/bus/input/devices), the touchpad didn't appear. I'm not sure how to solve this.
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: linux-image-6.8.0-40-generic 6.8.0-40.40
ProcVersionSignature: Ubuntu 6.8.0-40.40-generic 6.8.12
Uname: Linux 6.8.0-40-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.28.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/seq: kesavan 2358 F.... pipewire
/dev/snd/controlC0: kesavan 2362 F.... wireplumber
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Thu Aug 8 21:46:04 2024
InstallationDate: Installed on 2024-07-11 (28 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 413c:301a Dell Computer Corp. Dell MS116 Optical Mouse
Bus 001 Device 003: ID 0bda:58eb Realtek Semiconductor Corp. HP Wide Vision HD Camera
Bus 001 Device 004: ID 8087:0aa7 Intel Corp. Wireless-AC 3168 Bluetooth
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
MachineType: HP HP Pavilion Laptop 15-cc1xx
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-40-generic root=UUID=fd6dd303-c354-4ebc-b88c-dec3fcdbfe9b ro i8042.reset quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-6.8.0-40-generic N/A
linux-backports-modules-6.8.0-40-generic N/A
linux-firmware 20240318.git3b128b60-0ubuntu2.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/17/2019
dmi.bios.release: 15.33
dmi.bios.vendor: Insyde
dmi.bios.version: F.33
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 83F9
dmi.board.vendor: HP
dmi.board.version: 46.53
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 46.53
dmi.modalias: dmi:bvnInsyde:bvrF.33:bd12/17/2019:br15.33:efr46.53:svnHP:pnHPPavilionLaptop15-cc1xx:pvrType1ProductConfigId:rvnHP:rn83F9:rvr46.53:cvnHP:ct10:cvrChassisVersion:sku3DZ11PA#UUF:
dmi.product.family: 103C_5335KV HP Pavilion
dmi.product.name: HP Pavilion Laptop 15-cc1xx
dmi.product.sku: 3DZ11PA#UUF
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
Hi Kesavan , thank you for taking the time to open this bug!
It sounds like this used to work for you, but it has stopped working. IF that is the case, what version of the kernel did it work for you? If so, can you capture the same logs that you included for the work scenario? Nothing stands out as to what may be causing this issue.
Also:
> I've tried all the solutions available on the internet, but nothing has solved the issue.
What have you tried? This may help us narrow down where the problem may be.