Activity log for bug #2072612

Date Who What changed Old value New value Message
2024-07-10 02:05:45 Josh Rosenberg bug added bug
2024-07-10 02:43:16 Josh Rosenberg description Hi. When using my laptop, I frequently experience the touchpad suddenly cease working. Sometimes there's a few seconds' warning with reduced responsiveness, and sometimes it's completely sudden. I experienced this in Kubuntu 22.04, and I still experience it after upgrading to 24.04. Output from kern.log when it happens often looks like this: 2024-07-09T21:31:51.573862-04:00 machinename kernel: i2c_designware AMDI0010:00: controller timed out 2024-07-09T21:31:51.577113-04:00 machinename kernel: i2c_designware AMDI0010:00: timeout in disabling adapter 2024-07-09T21:31:51.596828-04:00 machinename kernel: i2c_designware AMDI0010:00: timeout waiting for bus ready 2024-07-09T21:32:45.928870-04:00 machinename kernel: message repeated 2652 times: [ i2c_designware AMDI0010:00: timeout waiting for bus ready] The only workaround I've found is to sleep/hibernate or shut down the laptop; it always works again on reboot. Since I upgraded to 24.04, I have the additional problem that I can't sleep the laptop when this is happening. I get errors that say "kernel: Lockdown: systemd-logind: hibernation is restricted; see man kernel_lockdown.7" when I try. Note that the problem did not happen between my most recent boot and the generation of the attached files via "ubuntu-bug linux". ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: linux-image-6.8.0-36-generic 6.8.0-36.36 ProcVersionSignature: Ubuntu 6.8.0-36.36-generic 6.8.4 Uname: Linux 6.8.0-36-generic x86_64 ApportVersion: 2.28.1-0ubuntu3 Architecture: amd64 CRDA: N/A CasperMD5CheckResult: pass CurrentDesktop: KDE Date: Tue Jul 9 22:02:03 2024 InstallationDate: Installed on 2021-11-28 (954 days ago) InstallationMedia: Kubuntu 21.10 "Impish Indri" - Release amd64 (20211012) MachineType: LENOVO 82ND ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash XDG_RUNTIME_DIR=<set> ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-36-generic root=UUID=1ae6eb8d-78a6-4fdd-affc-4d1e32c995d6 ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-6.8.0-36-generic N/A linux-backports-modules-6.8.0-36-generic N/A linux-firmware 20240318.git3b128b60-0ubuntu2.1 SourcePackage: linux UpgradeStatus: Upgraded to noble on 2024-06-27 (12 days ago) dmi.bios.date: 03/26/2024 dmi.bios.release: 1.22 dmi.bios.vendor: LENOVO dmi.bios.version: H6CN22WW(V1.15) dmi.board.asset.tag: NO Asset Tag dmi.board.name: LNVNB161216 dmi.board.vendor: LENOVO dmi.board.version: SDK0T76463 WIN dmi.chassis.asset.tag: NO Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: LENOVO dmi.chassis.version: Yoga 6 13ALC6 dmi.ec.firmware.release: 1.22 dmi.modalias: dmi:bvnLENOVO:bvrH6CN22WW(V1.15):bd03/26/2024:br1.22:efr1.22:svnLENOVO:pn82ND:pvrYoga613ALC6:rvnLENOVO:rnLNVNB161216:rvrSDK0T76463WIN:cvnLENOVO:ct31:cvrYoga613ALC6:skuLENOVO_MT_82ND_BU_idea_FM_Yoga613ALC6: dmi.product.family: Yoga 6 13ALC6 dmi.product.name: 82ND dmi.product.sku: LENOVO_MT_82ND_BU_idea_FM_Yoga 6 13ALC6 dmi.product.version: Yoga 6 13ALC6 dmi.sys.vendor: LENOVO modified.conffile..etc.init.d.apport: [modified] mtime.conffile..etc.init.d.apport: 2024-04-23T07:30:10 Hi. When using my laptop, I frequently experience the touchpad suddenly cease working. Sometimes there's a few seconds' warning with reduced responsiveness, and sometimes it's completely sudden. I experienced this in Kubuntu 22.04, and I still experience it after upgrading to 24.04. Output from kern.log when it happens often looks like this: 2024-07-09T21:31:51.573862-04:00 machinename kernel: i2c_designware AMDI0010:00: controller timed out 2024-07-09T21:31:51.577113-04:00 machinename kernel: i2c_designware AMDI0010:00: timeout in disabling adapter 2024-07-09T21:31:51.596828-04:00 machinename kernel: i2c_designware AMDI0010:00: timeout waiting for bus ready 2024-07-09T21:32:45.928870-04:00 machinename kernel: message repeated 2652 times: [ i2c_designware AMDI0010:00: timeout waiting for bus ready] The only workaround I've found is to sleep/hibernate or shut down the laptop; it always works again on reboot. Since I upgraded to 24.04, I sometimes have the additional problem that I can't sleep the laptop when this is happening. I get errors that say "kernel: Lockdown: systemd-logind: hibernation is restricted; see man kernel_lockdown.7" when I try. Note that the problem did not happen between my most recent boot and the generation of the attached files via "ubuntu-bug linux". ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: linux-image-6.8.0-36-generic 6.8.0-36.36 ProcVersionSignature: Ubuntu 6.8.0-36.36-generic 6.8.4 Uname: Linux 6.8.0-36-generic x86_64 ApportVersion: 2.28.1-0ubuntu3 Architecture: amd64 CRDA: N/A CasperMD5CheckResult: pass CurrentDesktop: KDE Date: Tue Jul 9 22:02:03 2024 InstallationDate: Installed on 2021-11-28 (954 days ago) InstallationMedia: Kubuntu 21.10 "Impish Indri" - Release amd64 (20211012) MachineType: LENOVO 82ND ProcEnviron:  LANG=en_US.UTF-8  PATH=(custom, no user)  SHELL=/bin/bash  XDG_RUNTIME_DIR=<set> ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-36-generic root=UUID=1ae6eb8d-78a6-4fdd-affc-4d1e32c995d6 ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions:  linux-restricted-modules-6.8.0-36-generic N/A  linux-backports-modules-6.8.0-36-generic N/A  linux-firmware 20240318.git3b128b60-0ubuntu2.1 SourcePackage: linux UpgradeStatus: Upgraded to noble on 2024-06-27 (12 days ago) dmi.bios.date: 03/26/2024 dmi.bios.release: 1.22 dmi.bios.vendor: LENOVO dmi.bios.version: H6CN22WW(V1.15) dmi.board.asset.tag: NO Asset Tag dmi.board.name: LNVNB161216 dmi.board.vendor: LENOVO dmi.board.version: SDK0T76463 WIN dmi.chassis.asset.tag: NO Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: LENOVO dmi.chassis.version: Yoga 6 13ALC6 dmi.ec.firmware.release: 1.22 dmi.modalias: dmi:bvnLENOVO:bvrH6CN22WW(V1.15):bd03/26/2024:br1.22:efr1.22:svnLENOVO:pn82ND:pvrYoga613ALC6:rvnLENOVO:rnLNVNB161216:rvrSDK0T76463WIN:cvnLENOVO:ct31:cvrYoga613ALC6:skuLENOVO_MT_82ND_BU_idea_FM_Yoga613ALC6: dmi.product.family: Yoga 6 13ALC6 dmi.product.name: 82ND dmi.product.sku: LENOVO_MT_82ND_BU_idea_FM_Yoga 6 13ALC6 dmi.product.version: Yoga 6 13ALC6 dmi.sys.vendor: LENOVO modified.conffile..etc.init.d.apport: [modified] mtime.conffile..etc.init.d.apport: 2024-04-23T07:30:10
2024-07-10 03:40:04 AaronMa linux (Ubuntu): status New Triaged
2024-07-10 04:28:56 Anthony Wong linux (Ubuntu): status Triaged Incomplete
2024-07-12 23:05:28 Josh Rosenberg attachment added 6_10_rc4_uname.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2072612/+attachment/5796802/+files/6_10_rc4_uname.txt
2024-07-12 23:06:08 Josh Rosenberg attachment added 6_10_rc4_kern.log https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2072612/+attachment/5796803/+files/6_10_rc4_kern.log
2024-07-12 23:06:26 Josh Rosenberg attachment added 6_10_rc4_dmesg.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2072612/+attachment/5796804/+files/6_10_rc4_dmesg.txt
2024-07-15 04:28:23 AaronMa bug added subscriber AMD
2024-07-28 04:26:10 Josh Rosenberg bug watch added https://bugzilla.kernel.org/show_bug.cgi?id=219101
2024-08-21 17:39:26 Mario Limonciello bug task added linux
2024-08-21 18:34:12 Mario Limonciello linux (Ubuntu): status Incomplete Opinion
2024-08-22 09:31:50 Bug Watch Updater linux: status Unknown Incomplete
2024-08-22 09:31:50 Bug Watch Updater linux: importance Unknown Medium