Comment 2 for bug 2071854

Revision history for this message
Matthew Ruffell (mruffell) wrote :

Hi Kashad,

Firstly, lets get you a nice stable kernel for you to use in the meantime.
You mentioned 23.10 worked okay right? So let's get you back on that 6.5
kernel.

I don't usually recommend mixing 23.10 and 24.04 packages, but it will be
alright for the kernel.

We are going to release 6.5.0-44-generic next week, but you can have it now:
https://launchpad.net/ubuntu/+source/linux/6.5.0-44.44

$ wget http://launchpadlibrarian.net/734013938/linux-headers-6.5.0-44-generic_6.5.0-44.44_amd64.deb
$ wget http://launchpadlibrarian.net/734013939/linux-headers-6.5.0-44_6.5.0-44.44_all.deb
$ wget http://launchpadlibrarian.net/734580619/linux-image-6.5.0-44-generic_6.5.0-44.44_amd64.deb
$ wget http://launchpadlibrarian.net/734013945/linux-modules-6.5.0-44-generic_6.5.0-44.44_amd64.deb
$ wget http://launchpadlibrarian.net/734013946/linux-modules-extra-6.5.0-44-generic_6.5.0-44.44_amd64.deb
$ sudo dpkg -i ./linux-*
$ sudo rm ./linux-*

$ sudo nano /etc/default/grub
Change
GRUB_TIMEOUT=0 to 30.
GRUB_TIMEOUT_STYLE=hidden to menu

ctrl-o (save) ctrl-x (quit).

$ sudo update-grub
$ sudo reboot

You will get a graphical grub menu. Select Advanced options for Ubuntu, and
the 6.5.0-44-generic kernel and you should be back into 23.10's kernel.
Unplug and plug the charger. Does it work?

If it does, use that till we figure this out for 6.8.

Now, would it be possible for you to try the latest mainline kernel, to see if
it has been fixed upstream?

We seem to have builds for 6.10-rc4, so we are going to have to use that:

https://kernel.ubuntu.com/mainline/v6.10-rc4/

Now, your nvidia driver might not work for this kernel, so just be aware. This
kernel isn't secureboot signed either, so maybe turn that off too.

$ wget https://kernel.ubuntu.com/mainline/v6.10-rc4/amd64/linux-headers-6.10.0-061000rc4-generic_6.10.0-061000rc4.202406161734_amd64.deb
$ wget https://kernel.ubuntu.com/mainline/v6.10-rc4/amd64/linux-headers-6.10.0-061000rc4_6.10.0-061000rc4.202406161734_all.deb
$ wget https://kernel.ubuntu.com/mainline/v6.10-rc4/amd64/linux-image-unsigned-6.10.0-061000rc4-generic_6.10.0-061000rc4.202406161734_amd64.deb
$ wget https://kernel.ubuntu.com/mainline/v6.10-rc4/amd64/linux-modules-6.10.0-061000rc4-generic_6.10.0-061000rc4.202406161734_amd64.deb
$ sudo dpkg -i ./linux-*
$ sudo reboot

Select the 6.10-rc4 kernel this time. Boot. Plug the charger in and remove.
Do you get ACPI errors / crash?

Let me know. If it does, we will need to track down where it gets fixed and
backport to 6.8. If it doesn't we will need to write to the ACPI maintainer
and develop a fix.

Thanks,
Matthew