System becomes irresponcible after wake up from sleep when USB keyboard is connected

Bug #2069282 reported by Gaurav R Vasani
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
New
Undecided
Unassigned

Bug Description

Hello dev teams,
Thank you for awsome OS Ubuntu 24.
But im facing 1 bug in this new version.
Realease info:
Description: Ubuntu 24.04 LTS
Release: 24.04

Without any external USB keyboard connected, the system successfully wakes up from sleep state but when the USB keyboard is connected,
Every wake up from sleep state my laptop shows following message on blank black screen with white font color,
"[ 1263.680183] usb 1-3: PM: dpm_run_callback(): usb_dev_resume+0x0/0x20 returns
-5
[ 1263.680207] usb 1-3: PM: failed to resume async: error -5"

And if i dont press any key under 10 second of appearing this message than I lost control from keyboard as well as my system. Than only thing i can do is restarting my laptop with use of Power button!
And if i got success on prssing key in 10 second, system wakes up normaly.

Im facing this issue since i have installed Ubuntu 24.
Hoping that this issue can get solution!

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: linux-image-6.8.0-35-generic 6.8.0-35.35+1
ProcVersionSignature: Ubuntu 6.8.0-35.35-generic 6.8.4
Uname: Linux 6.8.0-35-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.28.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/seq: ngaurav 2310 F.... pipewire
 /dev/snd/controlC1: ngaurav 2313 F.... wireplumber
 /dev/snd/controlC0: ngaurav 2313 F.... wireplumber
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Thu Jun 13 15:02:59 2024
InstallationDate: Installed on 2024-04-26 (48 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
MachineType: HP HP Pavilion Power Laptop 15-cb0xx
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-35-generic root=UUID=2cd9bb83-a625-4792-9004-90b681b59c6c ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-6.8.0-35-generic N/A
 linux-backports-modules-6.8.0-35-generic N/A
 linux-firmware 20240318.git3b128b60-0ubuntu2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/16/2021
dmi.bios.release: 15.42
dmi.bios.vendor: Insyde
dmi.bios.version: F.42
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 836B
dmi.board.vendor: HP
dmi.board.version: 46.24
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 46.24
dmi.modalias: dmi:bvnInsyde:bvrF.42:bd08/16/2021:br15.42:efr46.24:svnHP:pnHPPavilionPowerLaptop15-cb0xx:pvrType1ProductConfigId:rvnHP:rn836B:rvr46.24:cvnHP:ct10:cvrChassisVersion:sku2XG07PA#ACJ:
dmi.product.family: 103C_5335KV HP Pavilion
dmi.product.name: HP Pavilion Power Laptop 15-cb0xx
dmi.product.sku: 2XG07PA#ACJ
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP

Revision history for this message
Gaurav R Vasani (gaaurav1) wrote :
affects: ubuntu → linux (Ubuntu)
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