i915 cannot probe successfully on HP ZBook Power 16 G11

Bug #2067883 reported by Andy Chi
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
OEM Priority Project
New
Undecided
Unassigned
linux (Ubuntu)
Invalid
Undecided
Unassigned
Mantic
Fix Released
Medium
AceLan Kao

Bug Description

SRU Justification
[Impact]
The i915 doesn't load and got below message
Jun 03 04:23:16 kernel: i915 0000:00:02.0: Your graphics device 7dd5 is not properly supported by i915 in this kernel version. To force driver probe anyway, use i915.force_probe=7dd5 module parameter or CONFIG_DRM_I915_FORCE_PROBE=7dd5 configuration option, or (recommended) check for kernel updates.

[Fix]
Applied below commit fixes the issue
213c43676beb drm/i915/mtl: Remove the 'force_probe' requirement for Meteor Lake

[Test]
1. boot up mtl system
2. see if the graphics works normal

[Where problems could occur]
We have been using 6.5-oem kernel for quite a long time to support mtl platforms. So far, we don't see any i915 gfx related issues. So, it should be safe to remove mtl force_probe on 6.5-hwe kernel.

================================================

I'm currently install Ubuntu 22.04.4 on HP ZBook Power 16 G11, and I got this message from kernel:

Jun 03 04:23:16 kernel: i915 0000:00:02.0: Your graphics device 7dd5 is not properly supported by i915 in this
                        kernel version. To force driver probe anyway, use i915.force_probe=7dd5
                        module parameter or CONFIG_DRM_I915_FORCE_PROBE=7dd5 configuration option,
                        or (recommended) check for kernel updates.

uname -r: 6.5.0-35-generic
PCI:
00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:7dd5] (rev 08) (prog-if 00 [VGA controller])
        DeviceName: Onboard IGD
        Subsystem: Hewlett-Packard Company Device [103c:8ca0]
        Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
        Latency: 0
        IOMMU group: 0
        Region 0: Memory at 5228000000 (64-bit, prefetchable) [size=16M]
        Region 2: Memory at 4210000000 (64-bit, prefetchable) [size=256M]
        Expansion ROM at 000c0000 [virtual] [disabled] [size=128K]
        Capabilities: <access denied>
        Kernel modules: i915

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-6.5.0-35-generic 6.5.0-35.35~22.04.1
ProcVersionSignature: Ubuntu 6.5.0-35.35~22.04.1-generic 6.5.13
Uname: Linux 6.5.0-35-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: pass
Date: Mon Jun 3 04:38:07 2024
InstallationDate: Installed on 2024-05-31 (3 days ago)
InstallationMedia: Ubuntu 22.04.4 LTS "Jammy Jellyfish" - Release amd64 (20240220)
SourcePackage: linux-signed-hwe-6.5
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Andy Chi (andch) wrote :
Andy Chi (andch)
tags: added: oem-priority originate-from-2067595 stella
AceLan Kao (acelankao)
no longer affects: linux-signed-hwe-6.5 (Ubuntu Mantic)
no longer affects: linux-signed-hwe-6.5 (Ubuntu Jammy)
no longer affects: linux-signed-hwe-6.5 (Ubuntu)
no longer affects: linux (Ubuntu Jammy)
Changed in linux (Ubuntu Mantic):
assignee: nobody → AceLan Kao (acelankao)
status: New → In Progress
Changed in linux (Ubuntu):
status: New → Invalid
AceLan Kao (acelankao)
description: updated
Stefan Bader (smb)
Changed in linux (Ubuntu Mantic):
importance: Undecided → Medium
status: In Progress → Fix Committed
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote :

This bug is awaiting verification that the linux/6.5.0-44.44 kernel in -proposed solves the problem. Please test the kernel and update this bug with the results. If the problem is solved, change the tag 'verification-needed-mantic-linux' to 'verification-done-mantic-linux'. If the problem still exists, change the tag 'verification-needed-mantic-linux' to 'verification-failed-mantic-linux'.

If verification is not done by 5 working days from today, this fix will be dropped from the source code, and this bug will be closed.

See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you!

tags: added: kernel-spammed-mantic-linux-v2 verification-needed-mantic-linux
Revision history for this message
Andy Chi (andch) wrote :

Install linux/6.5.0-44.44 on HP ZBook Power 16 G11, and the i915 driver probe without issue.

tags: added: verification-done-mantic-linux
removed: verification-needed-mantic-linux
Revision history for this message
Launchpad Janitor (janitor) wrote :
Download full text (30.6 KiB)

This bug was fixed in the package linux - 6.5.0-44.44

---------------
linux (6.5.0-44.44) mantic; urgency=medium

  * mantic/linux: 6.5.0-44.44 -proposed tracker (LP: #2068341)

  * Packaging resync (LP: #1786013)
    - [Packaging] debian.master/dkms-versions -- update from kernel-versions
      (main/2024.06.10)

  * Some DUTs can't boot up after installing the proposed kernel on Mantic
    (LP: #2061940)
    - SAUCE: Revert "x86/efistub: Use 1:1 file:memory mapping for PE/COFF .compat
      section"
    - SAUCE: Revert "x86/boot: Increase section and file alignment to 4k/512"
    - SAUCE: Revert "x86/boot: Split off PE/COFF .data section"
    - SAUCE: Revert "x86/boot: Drop PE/COFF .reloc section"
    - SAUCE: Revert "x86/boot: Construct PE/COFF .text section from assembler"
    - SAUCE: Revert "x86/boot: Derive file size from _edata symbol"
    - SAUCE: Revert "x86/boot: Define setup size in linker script"
    - SAUCE: Revert "x86/boot: Set EFI handover offset directly in header asm"
    - SAUCE: Revert "x86/boot: Grab kernel_info offset from zoffset header
      directly"
    - SAUCE: Revert "x86/boot: Drop redundant code setting the root device"
    - SAUCE: Revert "x86/boot: Drop references to startup_64"
    - SAUCE: Revert "x86/boot: Omit compression buffer from PE/COFF image memory
      footprint"
    - SAUCE: Revert "x86/boot: Remove the 'bugger off' message"
    - SAUCE: Revert "x86/efi: Drop alignment flags from PE section headers"
    - SAUCE: Revert "x86/efi: Drop EFI stub .bss from .data section"

  * CVE-2023-52880
    - tty: n_gsm: require CAP_NET_ADMIN to attach N_GSM0710 ldisc

  * i915 cannot probe successfully on HP ZBook Power 16 G11 (LP: #2067883)
    - drm/i915/mtl: Remove the 'force_probe' requirement for Meteor Lake

  * CVE-2024-26838
    - RDMA/irdma: Fix KASAN issue with tasklet

  * mtk_t7xx WWAN module fails to probe with: Invalid device status 0x1
    (LP: #2049358)
    - Revert "UBUNTU: SAUCE: net: wwan: t7xx: PCIe reset rescan"
    - Revert "UBUNTU: SAUCE: net: wwan: t7xx: Add AP CLDMA"
    - net: wwan: t7xx: Add AP CLDMA
    - wwan: core: Add WWAN fastboot port type
    - net: wwan: t7xx: Add sysfs attribute for device state machine
    - net: wwan: t7xx: Infrastructure for early port configuration
    - net: wwan: t7xx: Add fastboot WWAN port

  * TCP memory leak, slow network (arm64) (LP: #2045560)
    - net: make SK_MEMORY_PCPU_RESERV tunable
    - net: fix sk_memory_allocated_{add|sub} vs softirqs

  * CVE-2024-26923
    - af_unix: Do not use atomic ops for unix_sk(sk)->inflight.
    - af_unix: Fix garbage collector racing against connect()

  * Add support for Quectel EM160R-GL modem [1eac:100d] (LP: #2063399)
    - Add support for Quectel EM160R-GL modem

  * Add support for Quectel RM520N-GL modem [1eac:1007] (LP: #2063529)
    - Add support for Quectel RM520N-GL modem
    - Add support for Quectel RM520N-GL modem

  * [SRU][22.04.4]: megaraid_sas: Critical Bug Fixes (LP: #2046722)
    - scsi: megaraid_sas: Log message when controller reset is requested but not
      issued
    - scsi: megaraid_sas: Driver version update to 07.727.03.00-rc1

  * Fix the RTL8852CE BT FW Crash based on SER false alar...

Changed in linux (Ubuntu Mantic):
status: Fix Committed → Fix Released
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote :

This bug is awaiting verification that the linux-aws/6.5.0-1023.23 kernel in -proposed solves the problem. Please test the kernel and update this bug with the results. If the problem is solved, change the tag 'verification-needed-mantic-linux-aws' to 'verification-done-mantic-linux-aws'. If the problem still exists, change the tag 'verification-needed-mantic-linux-aws' to 'verification-failed-mantic-linux-aws'.

If verification is not done by 5 working days from today, this fix will be dropped from the source code, and this bug will be closed.

See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you!

tags: added: kernel-spammed-mantic-linux-aws-v2 verification-needed-mantic-linux-aws
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote :

This bug is awaiting verification that the linux-azure/6.5.0-1024.25 kernel in -proposed solves the problem. Please test the kernel and update this bug with the results. If the problem is solved, change the tag 'verification-needed-mantic-linux-azure' to 'verification-done-mantic-linux-azure'. If the problem still exists, change the tag 'verification-needed-mantic-linux-azure' to 'verification-failed-mantic-linux-azure'.

If verification is not done by 5 working days from today, this fix will be dropped from the source code, and this bug will be closed.

See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you!

tags: added: kernel-spammed-mantic-linux-azure-v2 verification-needed-mantic-linux-azure
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote :

This bug is awaiting verification that the linux-laptop/6.5.0-1019.22 kernel in -proposed solves the problem. Please test the kernel and update this bug with the results. If the problem is solved, change the tag 'verification-needed-mantic-linux-laptop' to 'verification-done-mantic-linux-laptop'. If the problem still exists, change the tag 'verification-needed-mantic-linux-laptop' to 'verification-failed-mantic-linux-laptop'.

If verification is not done by 5 working days from today, this fix will be dropped from the source code, and this bug will be closed.

See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you!

tags: added: kernel-spammed-mantic-linux-laptop-v2 verification-needed-mantic-linux-laptop
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote :

This bug is awaiting verification that the linux-oracle/6.5.0-1026.26 kernel in -proposed solves the problem. Please test the kernel and update this bug with the results. If the problem is solved, change the tag 'verification-needed-mantic-linux-oracle' to 'verification-done-mantic-linux-oracle'. If the problem still exists, change the tag 'verification-needed-mantic-linux-oracle' to 'verification-failed-mantic-linux-oracle'.

If verification is not done by 5 working days from today, this fix will be dropped from the source code, and this bug will be closed.

See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you!

tags: added: kernel-spammed-mantic-linux-oracle-v2 verification-needed-mantic-linux-oracle
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote :

This bug is awaiting verification that the linux-hwe-6.5/6.5.0-44.44~22.04.1 kernel in -proposed solves the problem. Please test the kernel and update this bug with the results. If the problem is solved, change the tag 'verification-needed-jammy-linux-hwe-6.5' to 'verification-done-jammy-linux-hwe-6.5'. If the problem still exists, change the tag 'verification-needed-jammy-linux-hwe-6.5' to 'verification-failed-jammy-linux-hwe-6.5'.

If verification is not done by 5 working days from today, this fix will be dropped from the source code, and this bug will be closed.

See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you!

tags: added: kernel-spammed-jammy-linux-hwe-6.5-v2 verification-needed-jammy-linux-hwe-6.5
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote :

This bug is awaiting verification that the linux-oem-6.5/6.5.0-1026.27 kernel in -proposed solves the problem. Please test the kernel and update this bug with the results. If the problem is solved, change the tag 'verification-needed-jammy-linux-oem-6.5' to 'verification-done-jammy-linux-oem-6.5'. If the problem still exists, change the tag 'verification-needed-jammy-linux-oem-6.5' to 'verification-failed-jammy-linux-oem-6.5'.

If verification is not done by 5 working days from today, this fix will be dropped from the source code, and this bug will be closed.

See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you!

tags: added: kernel-spammed-jammy-linux-oem-6.5-v2 verification-needed-jammy-linux-oem-6.5
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote :

This bug is awaiting verification that the linux-nvidia-6.5/6.5.0-1023.24 kernel in -proposed solves the problem. Please test the kernel and update this bug with the results. If the problem is solved, change the tag 'verification-needed-jammy-linux-nvidia-6.5' to 'verification-done-jammy-linux-nvidia-6.5'. If the problem still exists, change the tag 'verification-needed-jammy-linux-nvidia-6.5' to 'verification-failed-jammy-linux-nvidia-6.5'.

If verification is not done by 5 working days from today, this fix will be dropped from the source code, and this bug will be closed.

See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you!

tags: added: kernel-spammed-jammy-linux-nvidia-6.5-v2 verification-needed-jammy-linux-nvidia-6.5
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote :

This bug is awaiting verification that the linux-gcp-6.5/6.5.0-1024.26~22.04.1 kernel in -proposed solves the problem. Please test the kernel and update this bug with the results. If the problem is solved, change the tag 'verification-needed-jammy-linux-gcp-6.5' to 'verification-done-jammy-linux-gcp-6.5'. If the problem still exists, change the tag 'verification-needed-jammy-linux-gcp-6.5' to 'verification-failed-jammy-linux-gcp-6.5'.

If verification is not done by 5 working days from today, this fix will be dropped from the source code, and this bug will be closed.

See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you!

tags: added: kernel-spammed-jammy-linux-gcp-6.5-v2 verification-needed-jammy-linux-gcp-6.5
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