Crash while browsing
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
New
|
Undecided
|
Unassigned | ||
Noble |
New
|
Undecided
|
Unassigned |
Bug Description
### Feedback for Developers: System Crash Issue
#### Description:
Lately, I have experienced frequent system crashes while using Firefox. The system freezes, I cannot move the cursor, and then it performs a soft restart (returns to the login screen, but all applications are closed).
#### Detailed Incident:
- **Action Triggering Crash**: The latest crash occurred while I was attempting to move a Firefox tab containing a Google search window.
- **Frequency**: This issue has happened multiple times recently.
- **Symptom**: Each time, the system becomes unresponsive, the cursor freezes, and shortly after, the system soft restarts.
#### Steps to Reproduce:
1. Open Firefox.
2. Navigate to a Google search page.
3. Attempt to move the tab to a different position or to another window.
4. Observe the system freezing and then performing a soft restart.
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: linux-image-
ProcVersionSign
Uname: Linux 6.8.0-31-generic x86_64
ApportVersion: 2.28.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/seq: qd91 18629 F.... pipewire
/dev/snd/
CRDA: N/A
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Date: Fri May 31 16:02:45 2024
InstallationDate: Installed on 2024-02-08 (113 days ago)
InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 (20230807.2)
MachineType: Dell Inc. Latitude 5420
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=
RelatedPackageV
linux-
linux-
linux-firmware 20240318.
SourcePackage: linux
UpgradeStatus: Upgraded to noble on 2024-05-22 (9 days ago)
dmi.bios.date: 11/10/2023
dmi.bios.release: 1.33
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.33.0
dmi.board.name: 0772C9
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.family: Latitude
dmi.product.name: Latitude 5420
dmi.product.sku: 0A20
dmi.sys.vendor: Dell Inc.