Lenovo ThinkBook 13x G4 IMH built-in touchpad not detected after fresh install

Bug #2066200 reported by Matteo Croci
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Lenovo ThinkBook 13x G4 IMH built-in touchpad not detected after fresh Ubuntu 24.04 install.

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: linux-image-6.8.0-31-generic 6.8.0-31.31
ProcVersionSignature: Ubuntu 6.8.0-31.31-generic 6.8.1
Uname: Linux 6.8.0-31-generic x86_64
ApportVersion: 2.28.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/seq: croci 1634 F.... pipewire
 /dev/snd/controlC0: croci 1634 F.... pipewire
                      croci 1638 F.... wireplumber
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Tue May 21 00:27:31 2024
InstallationDate: Installed on 2024-05-20 (0 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
MachineType: LENOVO 21KR
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-31-generic root=UUID=c6d5a9b1-41ee-477d-9e95-417d02ec408f ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-6.8.0-31-generic N/A
 linux-backports-modules-6.8.0-31-generic N/A
 linux-firmware 20240318.git3b128b60-0ubuntu2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/15/2024
dmi.bios.release: 1.42
dmi.bios.vendor: LENOVO
dmi.bios.version: MTCN42WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0T76461 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: ThinkBook 13x G4 IMH
dmi.ec.firmware.release: 1.42
dmi.modalias: dmi:bvnLENOVO:bvrMTCN42WW:bd01/15/2024:br1.42:efr1.42:svnLENOVO:pn21KR:pvrThinkBook13xG4IMH:rvnLENOVO:rnLNVNB161216:rvrSDK0T76461WIN:cvnLENOVO:ct10:cvrThinkBook13xG4IMH:skuLENOVO_MT_21KR_BU_idea_FM_ThinkBook13xG4IMH:
dmi.product.family: ThinkBook 13x G4 IMH
dmi.product.name: 21KR
dmi.product.sku: LENOVO_MT_21KR_BU_idea_FM_ThinkBook 13x G4 IMH
dmi.product.version: ThinkBook 13x G4 IMH
dmi.sys.vendor: LENOVO

Revision history for this message
Matteo Croci (croci) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Samu (samulx) wrote :

I tried the same and the touchpad is not recognized for me as well. Would be really nice to get a fix here.

Furthermore, audio is not working either.

Is it working for you after a fresh install?

Revision history for this message
Matteo Croci (croci) wrote :

Yes, audio is also not working for me unfortunately.

Revision history for this message
Matteo Croci (croci) wrote :

Camera is also not working. It would be good to know if these issues were fixed in a later kernel.

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