[X13s] Fingerprint reader is not working

Bug #2065376 reported by Juerg Haefliger
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Triaged
Undecided
Unassigned
Noble
Fix Released
Medium
Juerg Haefliger

Bug Description

[Impact]

Fingerprint reader is not working after upgrade from Mantic to Noble (as reported by users who have the HW).

[Fix]

Update DT.

[Test Case]

Log into Ubuntu using the fingerprint reader.

[Where Problems Could Occur]

This is a machine-specific change so only X13s users will see (USB) problems.

[Original Description]

Fingerprint reader is not working after upgrade from Mantic to Noble (as reported by users who have the HW).

Note that the attached logs are from a machine that doesn't have a fingerprint reader :-)

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: linux-image-6.8.0-31-generic 6.8.0-31.31
ProcVersionSignature: Ubuntu 6.8.0-31.31-generic 6.8.1
Uname: Linux 6.8.0-31-generic aarch64
ApportVersion: 2.28.1-0ubuntu2
Architecture: arm64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/seq: ubuntu 12122 F.... pipewire
 /dev/snd/controlC0: ubuntu 12122 F.... pipewire
                      ubuntu 12126 F.... wireplumber
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Fri May 10 09:14:10 2024
InstallationDate: Installed on 2024-05-04 (6 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release arm64+x13s (20240504)
Lspci-vt:
 -[0002:00]---00.0-[01-ff]----00.0 Shenzhen Unionmemory Information System Ltd. AM630 PCIe 4.0 NVMe SSD 256GB
 -[0004:00]---00.0-[01-ff]--
 -[0006:00]---00.0-[01-ff]----00.0 Qualcomm Technologies, Inc QCNFA765 Wireless Network Adapter
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Lsusb-t:
 /: Bus 001.Port 001: Dev 001, Class=root_hub, Driver=xhci-hcd/1p, 480M
 /: Bus 002.Port 001: Dev 001, Class=root_hub, Driver=xhci-hcd/1p, 10000M
 /: Bus 003.Port 001: Dev 001, Class=root_hub, Driver=xhci-hcd/1p, 480M
 /: Bus 004.Port 001: Dev 001, Class=root_hub, Driver=xhci-hcd/1p, 10000M
MachineType: LENOVO 4810QL0100
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
ProcFB: 0 msmdrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-31-generic root=UUID=7d965065-7c44-4bf7-b1a2-aaded54e24d2 ro clk_ignore_unused pd_ignore_unused arm64.nopauth quiet splash vt.handoff=7
RebootRequiredPkgs: Error: path contained symlinks.
RelatedPackageVersions:
 linux-restricted-modules-6.8.0-31-generic N/A
 linux-backports-modules-6.8.0-31-generic N/A
 linux-firmware 20240318.git3b128b60-0ubuntu2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
acpidump:

dmi.bios.date: 03/14/2024
dmi.bios.release: 1.60
dmi.bios.vendor: LENOVO
dmi.bios.version: N3HET88W (1.60 )
dmi.board.asset.tag: Not Available
dmi.board.name: 4810QL0100
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.ec.firmware.release: 1.23
dmi.modalias: dmi:bvnLENOVO:bvrN3HET88W(1.60):bd03/14/2024:br1.60:efr1.23:svnLENOVO:pn4810QL0100:pvrThinkPadX13sGen1:rvnLENOVO:rn4810QL0100:rvrNotDefined:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_4810_BU_Think_FM_ThinkPadX13sGen1:
dmi.product.family: ThinkPad X13s Gen 1
dmi.product.name: 4810QL0100
dmi.product.sku: LENOVO_MT_4810_BU_Think_FM_ThinkPad X13s Gen 1
dmi.product.version: ThinkPad X13s Gen 1
dmi.sys.vendor: LENOVO

Revision history for this message
Juerg Haefliger (juergh) wrote :
summary: - fingerprint reader is not working
+ [X13s] Fingerprint reader is not working
description: updated
Changed in linux (Ubuntu):
assignee: nobody → Juerg Haefliger (juergh)
status: New → Confirmed
importance: Undecided → Medium
Juerg Haefliger (juergh)
Changed in linux (Ubuntu Noble):
status: New → Confirmed
Changed in linux (Ubuntu):
status: Confirmed → Triaged
Changed in linux (Ubuntu Noble):
importance: Undecided → Medium
Changed in linux (Ubuntu):
importance: Medium → Undecided
Changed in linux (Ubuntu Noble):
assignee: nobody → Juerg Haefliger (juergh)
Changed in linux (Ubuntu):
assignee: Juerg Haefliger (juergh) → nobody
Revision history for this message
Marco Trevisan (Treviño) (3v1n0) wrote :

Probably a libfprint issue instead?

It would be nice to have the details of the working hardware

Revision history for this message
Juerg Haefliger (juergh) wrote :

It's a kernel problem.

Juerg Haefliger (juergh)
description: updated
Juerg Haefliger (juergh)
description: updated
Changed in linux (Ubuntu Noble):
status: Confirmed → Fix Committed
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote :

This bug is awaiting verification that the linux/6.8.0-38.38 kernel in -proposed solves the problem. Please test the kernel and update this bug with the results. If the problem is solved, change the tag 'verification-needed-noble-linux' to 'verification-done-noble-linux'. If the problem still exists, change the tag 'verification-needed-noble-linux' to 'verification-failed-noble-linux'.

If verification is not done by 5 working days from today, this fix will be dropped from the source code, and this bug will be closed.

See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you!

tags: added: kernel-spammed-noble-linux-v2 verification-needed-noble-linux
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote :

This bug is awaiting verification that the linux-nvidia-lowlatency/6.8.0-1009.9.1 kernel in -proposed solves the problem. Please test the kernel and update this bug with the results. If the problem is solved, change the tag 'verification-needed-noble-linux-nvidia-lowlatency' to 'verification-done-noble-linux-nvidia-lowlatency'. If the problem still exists, change the tag 'verification-needed-noble-linux-nvidia-lowlatency' to 'verification-failed-noble-linux-nvidia-lowlatency'.

If verification is not done by 5 working days from today, this fix will be dropped from the source code, and this bug will be closed.

See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you!

tags: added: kernel-spammed-noble-linux-nvidia-lowlatency-v2 verification-needed-noble-linux-nvidia-lowlatency
Revision history for this message
Launchpad Janitor (janitor) wrote :
Download full text (50.5 KiB)

This bug was fixed in the package linux - 6.8.0-38.38

---------------
linux (6.8.0-38.38) noble; urgency=medium

  * noble/linux: 6.8.0-38.38 -proposed tracker (LP: #2068318)

  * race_sched in ubuntu_stress_smoke_test will cause kernel panic on 6.8 with
    Azure Standard_A2_v2 instance (LP: #2068024)
    - sched/eevdf: Prevent vlag from going out of bounds in reweight_eevdf()

  * Noble: btrfs: re-introduce 'norecovery' mount option (LP: #2068591)
    - btrfs: re-introduce 'norecovery' mount option

  * Fix system hang while entering suspend with AMD Navi3x graphics
    (LP: #2063417)
    - drm/amdgpu/mes: fix use-after-free issue

  * Noble update: v6.8.8 upstream stable release (LP: #2068087)
    - io_uring: Fix io_cqring_wait() not restoring sigmask on get_timespec64()
      failure
    - drm/i915/cdclk: Fix voltage_level programming edge case
    - Revert "vmgenid: emit uevent when VMGENID updates"
    - SUNRPC: Fix rpcgss_context trace event acceptor field
    - selftests/ftrace: Limit length in subsystem-enable tests
    - random: handle creditable entropy from atomic process context
    - scsi: core: Fix handling of SCMD_FAIL_IF_RECOVERING
    - net: usb: ax88179_178a: avoid writing the mac address before first reading
    - btrfs: do not wait for short bulk allocation
    - btrfs: zoned: do not flag ZEROOUT on non-dirty extent buffer
    - r8169: fix LED-related deadlock on module removal
    - r8169: add missing conditional compiling for call to r8169_remove_leds
    - scsi: ufs: qcom: Add missing interconnect bandwidth values for Gear 5
    - netfilter: nf_tables: Fix potential data-race in __nft_expr_type_get()
    - netfilter: nf_tables: Fix potential data-race in __nft_obj_type_get()
    - netfilter: br_netfilter: skip conntrack input hook for promisc packets
    - netfilter: nft_set_pipapo: constify lookup fn args where possible
    - netfilter: nft_set_pipapo: walk over current view on netlink dump
    - netfilter: flowtable: validate pppoe header
    - netfilter: flowtable: incorrect pppoe tuple
    - af_unix: Call manage_oob() for every skb in unix_stream_read_generic().
    - af_unix: Don't peek OOB data without MSG_OOB.
    - net: sparx5: flower: fix fragment flags handling
    - net/mlx5: Lag, restore buckets number to default after hash LAG deactivation
    - net/mlx5: Restore mistakenly dropped parts in register devlink flow
    - net/mlx5e: Prevent deadlock while disabling aRFS
    - net: change maximum number of UDP segments to 128
    - octeontx2-pf: fix FLOW_DIS_IS_FRAGMENT implementation
    - selftests/tcp_ao: Make RST tests less flaky
    - selftests/tcp_ao: Zero-init tcp_ao_info_opt
    - selftests/tcp_ao: Fix fscanf() call for format-security
    - selftests/tcp_ao: Printing fixes to confirm with format-security
    - net: stmmac: Apply half-duplex-less constraint for DW QoS Eth only
    - net: stmmac: Fix max-speed being ignored on queue re-init
    - net: stmmac: Fix IP-cores specific MAC capabilities
    - ice: tc: check src_vsi in case of traffic from VF
    - ice: tc: allow zero flags in parsing tc flower
    - ice: Fix checking for unsupported keys on non-tunnel device
    - tun: limit printing rate whe...

Changed in linux (Ubuntu Noble):
status: Fix Committed → Fix Released
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote :

This bug is awaiting verification that the linux-gke/6.8.0-1006.9 kernel in -proposed solves the problem. Please test the kernel and update this bug with the results. If the problem is solved, change the tag 'verification-needed-noble-linux-gke' to 'verification-done-noble-linux-gke'. If the problem still exists, change the tag 'verification-needed-noble-linux-gke' to 'verification-failed-noble-linux-gke'.

If verification is not done by 5 working days from today, this fix will be dropped from the source code, and this bug will be closed.

See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you!

tags: added: kernel-spammed-noble-linux-gke-v2 verification-needed-noble-linux-gke
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote :

This bug is awaiting verification that the linux-ibm/6.8.0-1008.8 kernel in -proposed solves the problem. Please test the kernel and update this bug with the results. If the problem is solved, change the tag 'verification-needed-noble-linux-ibm' to 'verification-done-noble-linux-ibm'. If the problem still exists, change the tag 'verification-needed-noble-linux-ibm' to 'verification-failed-noble-linux-ibm'.

If verification is not done by 5 working days from today, this fix will be dropped from the source code, and this bug will be closed.

See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you!

tags: added: kernel-spammed-noble-linux-ibm-v2 verification-needed-noble-linux-ibm
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote :

This bug is awaiting verification that the linux-nvidia/6.8.0-1009.9 kernel in -proposed solves the problem. Please test the kernel and update this bug with the results. If the problem is solved, change the tag 'verification-needed-noble-linux-nvidia' to 'verification-done-noble-linux-nvidia'. If the problem still exists, change the tag 'verification-needed-noble-linux-nvidia' to 'verification-failed-noble-linux-nvidia'.

If verification is not done by 5 working days from today, this fix will be dropped from the source code, and this bug will be closed.

See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you!

tags: added: kernel-spammed-noble-linux-nvidia-v2 verification-needed-noble-linux-nvidia
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote :

This bug is awaiting verification that the linux-hwe-6.8/6.8.0-38.38~22.04.1 kernel in -proposed solves the problem. Please test the kernel and update this bug with the results. If the problem is solved, change the tag 'verification-needed-jammy-linux-hwe-6.8' to 'verification-done-jammy-linux-hwe-6.8'. If the problem still exists, change the tag 'verification-needed-jammy-linux-hwe-6.8' to 'verification-failed-jammy-linux-hwe-6.8'.

If verification is not done by 5 working days from today, this fix will be dropped from the source code, and this bug will be closed.

See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you!

tags: added: kernel-spammed-jammy-linux-hwe-6.8-v2 verification-needed-jammy-linux-hwe-6.8
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote :

This bug is awaiting verification that the linux-azure-6.8/6.8.0-1010.10~22.04.1 kernel in -proposed solves the problem. Please test the kernel and update this bug with the results. If the problem is solved, change the tag 'verification-needed-jammy-linux-azure-6.8' to 'verification-done-jammy-linux-azure-6.8'. If the problem still exists, change the tag 'verification-needed-jammy-linux-azure-6.8' to 'verification-failed-jammy-linux-azure-6.8'.

If verification is not done by 5 working days from today, this fix will be dropped from the source code, and this bug will be closed.

See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you!

tags: added: kernel-spammed-jammy-linux-azure-6.8-v2 verification-needed-jammy-linux-azure-6.8
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote :

This bug is awaiting verification that the linux-lowlatency-hwe-6.8/6.8.0-38.38.1~22.04.2 kernel in -proposed solves the problem. Please test the kernel and update this bug with the results. If the problem is solved, change the tag 'verification-needed-jammy-linux-lowlatency-hwe-6.8' to 'verification-done-jammy-linux-lowlatency-hwe-6.8'. If the problem still exists, change the tag 'verification-needed-jammy-linux-lowlatency-hwe-6.8' to 'verification-failed-jammy-linux-lowlatency-hwe-6.8'.

If verification is not done by 5 working days from today, this fix will be dropped from the source code, and this bug will be closed.

See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you!

tags: added: kernel-spammed-jammy-linux-lowlatency-hwe-6.8-v2 verification-needed-jammy-linux-lowlatency-hwe-6.8
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote :

This bug is awaiting verification that the linux-raspi-realtime/6.8.0-2006.6 kernel in -proposed solves the problem. Please test the kernel and update this bug with the results. If the problem is solved, change the tag 'verification-needed-noble-linux-raspi-realtime' to 'verification-done-noble-linux-raspi-realtime'. If the problem still exists, change the tag 'verification-needed-noble-linux-raspi-realtime' to 'verification-failed-noble-linux-raspi-realtime'.

If verification is not done by 5 working days from today, this fix will be dropped from the source code, and this bug will be closed.

See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you!

tags: added: kernel-spammed-noble-linux-raspi-realtime-v2 verification-needed-noble-linux-raspi-realtime
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote :

This bug is awaiting verification that the linux-ibm-6.8/6.8.0-1008.8~22.04.1 kernel in -proposed solves the problem. Please test the kernel and update this bug with the results. If the problem is solved, change the tag 'verification-needed-jammy-linux-ibm-6.8' to 'verification-done-jammy-linux-ibm-6.8'. If the problem still exists, change the tag 'verification-needed-jammy-linux-ibm-6.8' to 'verification-failed-jammy-linux-ibm-6.8'.

If verification is not done by 5 working days from today, this fix will be dropped from the source code, and this bug will be closed.

See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you!

tags: added: kernel-spammed-jammy-linux-ibm-6.8-v2 verification-needed-jammy-linux-ibm-6.8
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote :

This bug is awaiting verification that the linux-aws-6.8/6.8.0-1011.12~22.04.1 kernel in -proposed solves the problem. Please test the kernel and update this bug with the results. If the problem is solved, change the tag 'verification-needed-jammy-linux-aws-6.8' to 'verification-done-jammy-linux-aws-6.8'. If the problem still exists, change the tag 'verification-needed-jammy-linux-aws-6.8' to 'verification-failed-jammy-linux-aws-6.8'.

If verification is not done by 5 working days from today, this fix will be dropped from the source code, and this bug will be closed.

See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you!

tags: added: kernel-spammed-jammy-linux-aws-6.8-v2 verification-needed-jammy-linux-aws-6.8
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.