Screen flickers after installing Ubuntu 24.04

Bug #2064189 reported by Melquisedeque Nunes Lopes
28
This bug affects 5 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I've been struggling with some random screen flickering after a fresh install of Ubuntu 24.04.

My laptop is running the Mesa Intel(R) HD Graphics 620 (KBL GT2F) integrated graphics.

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: linux-image-6.8.0-31-generic 6.8.0-31.31
ProcVersionSignature: Ubuntu 6.8.0-31.31-generic 6.8.1
Uname: Linux 6.8.0-31-generic x86_64
ApportVersion: 2.28.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/seq: melk 2393 F.... pipewire
 /dev/snd/controlC0: melk 2401 F.... wireplumber
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Mon Apr 29 22:22:53 2024
InstallationDate: Installed on 2024-04-29 (1 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
MachineType: Dell Inc. Inspiron 3584
ProcEnviron:
 LANG=pt_BR.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-31-generic root=UUID=2e0a4d2b-a47f-4fff-8c17-c90f6816b03e ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-6.8.0-31-generic N/A
 linux-backports-modules-6.8.0-31-generic N/A
 linux-firmware 20240318.git3b128b60-0ubuntu2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/12/2023
dmi.bios.release: 1.24
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.24.0
dmi.board.name: 05RCHV
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.24.0:bd09/12/2023:br1.24:svnDellInc.:pnInspiron3584:pvr:rvnDellInc.:rn05RCHV:rvrA00:cvnDellInc.:ct10:cvr:sku08D1:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 3584
dmi.product.sku: 08D1
dmi.sys.vendor: Dell Inc.

Revision history for this message
Melquisedeque Nunes Lopes (melkbr) wrote :
Revision history for this message
lotuspsychje (lotuspsychje) wrote :

Thank you for filing this bug and make Ubuntu better!

Can you try this kernel parameter editing your grub:

i915.enable_dc=0 intel_idle.max_cstate=2

and see if this fixes your flickering?

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Arpan Mahanty (arpan-mahanty-7557) wrote :

I am also facing the same issue happening occasionally. Initially, I thought it was a hardware error, but the time when this started and the update to Ubuntu 24.04 LTS coincided with each other.

Please let me know any steps to confirm or any potential solution to the problem.

Revision history for this message
Melquisedeque Nunes Lopes (melkbr) wrote :

Adding the kernel parameter i915.enable_dc=0 intel_idle.max_cstate=2 fixed the issue for me.

Revision history for this message
lotuspsychje (lotuspsychje) wrote :

@ Arpan #4

probably a duplicate of bug https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1958191

We will let the devs decide to keep this seperate or duped

Revision history for this message
Arpan Mahanty (arpan-mahanty-7557) wrote (last edit ):

Hi @lotuspsychje,

As per your comment on #2, I have updated the kernel parameter:

GRUB_CMDLINE_LINUX_DEFAULT="quiet splash i915.enable_dc=0 intel_idle.max_cstate=2"

Also ran "sudo update-grub" after that.

Hope this will fix it. Will observe for the next 2-3 days.

UPDATE:
I did not see the same issue ever after the kernel parameter update.

Revision history for this message
Test (3560holy) wrote (last edit ):

Disabling GPU power management does not solve screen flickering problem.

Revision history for this message
Davron (davronjon) wrote :
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