package linux-headers-6.5.0-28-generic 6.5.0-28.29 failed to install/upgrade: installed linux-headers-6.5.0-28-generic package post-installation script subprocess returned error exit status 1

Bug #2062518 reported by chris Livermore
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Softweare updater continually failing on this.

ProblemType: Package
DistroRelease: Ubuntu 23.10
Package: linux-headers-6.5.0-28-generic 6.5.0-28.29
ProcVersionSignature: Ubuntu 6.5.0-27.28-generic 6.5.13
Uname: Linux 6.5.0-27-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: chris 1642 F.... pipewire
                      chris 1646 F.... wireplumber
 /dev/snd/controlC0: chris 1646 F.... wireplumber
 /dev/snd/seq: chris 1642 F.... pipewire
CRDA: N/A
CasperMD5CheckResult: pass
Date: Fri Apr 19 08:58:51 2024
ErrorMessage: installed linux-headers-6.5.0-28-generic package post-installation script subprocess returned error exit status 1
InstallationDate: Installed on 2024-04-17 (1 days ago)
InstallationMedia: Ubuntu 22.04.4 LTS "Jammy Jellyfish" - Release amd64 (20240220)
IwConfig:
 lo no wireless extensions.

 wlp109s0f0 no wireless extensions.

 enx7e345242890a no wireless extensions.
MachineType: {report['dmi.sys.vendor']} {report['dmi.product.name']}
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.5.0-27-generic root=UUID=5db60d46-8e67-48c1-a78a-be0d6b68e193 ro quiet splash vt.handoff=7
Python3Details: /usr/bin/python3.11, Python 3.11.6, python3-minimal, 3.11.4-5
PythonDetails: N/A
RebootRequiredPkgs: Error: path contained symlinks.
RelatedPackageVersions: grub-pc 2.12~rc1-10ubuntu4
SourcePackage: linux
Title: package linux-headers-6.5.0-28-generic 6.5.0-28.29 failed to install/upgrade: installed linux-headers-6.5.0-28-generic package post-installation script subprocess returned error exit status 1
UpgradeStatus: Upgraded to mantic on 2024-04-18 (1 days ago)
dmi.bios.date: 03/14/2024
dmi.bios.release: 1.2
dmi.bios.vendor: Alienware
dmi.bios.version: 1.2.1
dmi.board.name: 0KVPC9
dmi.board.vendor: Alienware
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Alienware
dmi.ec.firmware.release: 1.2
dmi.modalias: dmi:bvnAlienware:bvr1.2.1:bd03/14/2024:br1.2:efr1.2:svnAlienware:pnAlienwarem18R2:pvr:rvnAlienware:rn0KVPC9:rvrA00:cvnAlienware:ct10:cvr:sku0C9D:
dmi.product.family: Alienware
dmi.product.name: Alienware m18 R2
dmi.product.sku: 0C9D
dmi.sys.vendor: Alienware

Revision history for this message
chris Livermore (chrislivermore1988) wrote :
Revision history for this message
Juerg Haefliger (juergh) wrote :

Building module:
Cleaning build area...
'make' -C src/ KERNELDIR=/lib/modules/6.5.0-28-generic/build all...(bad exit status: 2)
ERROR (dkms apport): binary package for r8125: 9.004.01 not found
Error! Bad return status for module build on kernel: 6.5.0-28-generic (x86_64)
Consult /var/lib/dkms/r8125/9.004.01/build/make.log for more information.
dkms autoinstall on 6.5.0-28-generic/x86_64 failed for r8125(10)
Error! One or more modules failed to install during autoinstall.
Refer to previous errors for more information.
 * dkms: autoinstall for kernel 6.5.0-28-generic
   ...fail!

Revision history for this message
Juerg Haefliger (juergh) wrote :

You have an unsupported DKMS module installed which breaks the kernel header package installation. Please remove it:

$ dkms remove r8125/9.004.01

Changed in linux (Ubuntu):
status: New → Invalid
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