Ubuntu 24.04 freezes after plug in power cable

[Zakaria Farhati]

I have Ubuntu 24.04 installed on my laptop, when I plug in my power cable to my laptop, the whole Ubuntu freezes and nothing is responds, so I have to force shutdown my laptop and restart it. I want to make notice that all other version Ubuntu 23.10, 22.04... with all different flavors work perfect without any issue

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: linux-image-6.8.0-22-generic 6.8.0-22.22
ProcVersionSignature: Ubuntu 6.8.0-22.22-generic 6.8.1
Uname: Linux 6.8.0-22-generic x86_64
ApportVersion: 2.28.0-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/seq: zakaria 1758 F.... pipewire
 /dev/snd/controlC0: zakaria 1765 F.... wireplumber
 /dev/snd/controlC1: zakaria 1765 F.... wireplumber
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Tue Apr 16 14:40:45 2024
InstallationDate: Installed on 2024-04-14 (2 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Beta amd64 (20240410.2)
MachineType: Dell Inc. Latitude E7450
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-22-generic root=UUID=63a3cbd0-c29b-4ef3-8be8-7c43b782a9b9 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-6.8.0-22-generic N/A
 linux-backports-modules-6.8.0-22-generic N/A
 linux-firmware 20240318.git3b128b60-0ubuntu2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/11/2020
dmi.bios.release: 65.24
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A24
dmi.board.name: 0D8H72
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA24:bd04/11/2020:br65.24:svnDellInc.:pnLatitudeE7450:pvr:rvnDellInc.:rn0D8H72:rvrA00:cvnDellInc.:ct9:cvr:sku062E:
dmi.product.name: Latitude E7450
dmi.product.sku: 062E
dmi.sys.vendor: Dell Inc.

[Kleber Sacilotto de Souza (kleber-souza)]

Hello,

Could you please try again with the latest 24.04 image? It has a more recent kernel version (6.8.0-31.31) and before we start investigating we need to know if it is still reproducible with the latest kernel available.

[Zakaria Farhati (farhatizakaria)]

Hello Kleber, I have installed the lastest 24.04 image with Linux ubuntu 6.8.0-31-generic. The issue still exist !