my touch pad doesn't wok at all.

Bug #2059973 reported by Ajmain Fayek
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Kai-Heng Feng

Bug Description

i'm new at linux. firstly i have installed ubuntu as dual boot besides windows 11 pro. that time the touchpad worked as expected. but when i gain confident enough that i can use linux, i installed ubuntu as primary setup, after that the touch pad is not working.
it detects the touch pad as follows

cat /proc/bus/input/devices

I: Bus=0018 Vendor=06cb Product=ce78 Version=0100
N: Name="SYNA2BA6:00 06CB:CE78 Mouse"
P: Phys=i2c-SYNA2BA6:00
S: Sysfs=/devices/pci0000:00/0000:00:15.1/i2c_designware.1/i2c-2/i2c-SYNA2BA6:00/0018:06CB:CE78.0001/input/input22
U: Uniq=
H: Handlers=mouse0 event19
B: EV=17
B: KEY=30000 0 0 0 0
B: REL=3
B: MSC=10

I: Bus=0018 Vendor=06cb Product=ce78 Version=0100
N: Name="SYNA2BA6:00 06CB:CE78 Touchpad"
P: Phys=i2c-SYNA2BA6:00
S: Sysfs=/devices/pci0000:00/0000:00:15.1/i2c_designware.1/i2c-2/i2c-SYNA2BA6:00/0018:06CB:CE78.0001/input/input23
U: Uniq=
H: Handlers=mouse1 event20
B: EV=1b
B: KEY=e520 10000 0 0 0 0
B: ABS=2e0800000000003
B: MSC=20

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-6.5.0-26-generic 6.5.0-26.26~22.04.1
ProcVersionSignature: Ubuntu 6.5.0-26.26~22.04.1-generic 6.5.13
Uname: Linux 6.5.0-26-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia zfs
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Tue Apr 2 02:29:41 2024
InstallationDate: Installed on 2024-04-01 (0 days ago)
InstallationMedia: Ubuntu 22.04.4 LTS "Jammy Jellyfish" - Release amd64 (20240220)
SourcePackage: linux-signed-hwe-6.5
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Ajmain Fayek (ajmainfayek733) wrote :
Changed in linux-signed-hwe-6.5 (Ubuntu):
assignee: nobody → Anthony Wong (anthonywong)
Changed in linux-signed-hwe-6.5 (Ubuntu):
assignee: Anthony Wong (anthonywong) → Kai-Heng Feng (kaihengfeng)
Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Please run `apport-collect 2059973`, thanks!

affects: linux-signed-hwe-6.5 (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
status: New → Incomplete
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