8BitDo Ultimate Wired Controller new USB device found, USB disconnect

[Carlos Arguello]

Ubuntu 23.10 with Kernel 6.5.0-10-generic x86_64 x86_64
Processor 13th Gen Intel® Core™ i5-13500H × 16

While having an 8BitDo Ultimate Wired Controller connected and checking dmesg I see notices of:

[ 265.056852] input: 8BitDo 8BitDo Ultimate Wired Controller as /devices/pci0000:00/0000:00:14.0/usb3/3-3/3-3.2/3-3.2.3/3-3.2.3:1.0/0003:2DC8:3011.0038/input/input81
[ 265.057126] hid-generic 0003:2DC8:3011.0038: input,hidraw11: USB HID v1.11 Gamepad [8BitDo 8BitDo Ultimate Wired Controller] on usb-0000:00:14.0-3.2.3/input0
[ 270.500065] usb 3-3.2.3: USB disconnect, device number 58
[ 270.823357] usb 3-3.2.3: new full-speed USB device number 59 using xhci_hcd
[ 270.934625] usb 3-3.2.3: New USB device found, idVendor=2dc8, idProduct=3011, bcdDevice= 2.00
[ 270.934630] usb 3-3.2.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 270.934632] usb 3-3.2.3: Product: 8BitDo Ultimate Wired Controller
[ 270.934633] usb 3-3.2.3: Manufacturer: 8BitDo
[ 270.934634] usb 3-3.2.3: SerialNumber: 2102E14AB302

This message is been sent nearly every 1 second, slowing the system down causing micro stuttering.

This only happens while the controller is connected. The controller is connected to a Sabrent USB 2.0 hub, Bus 003 Device 006: ID 14cd:8601 Super Top 4-Port hub. Note that the issue is still present while the controller is connected directly to the Laptop USB port.

I haven't tested with a different Kernel version to determine if only 6.5.0-10 is affected - I was hoping someone with more experience could look at this issue.

Thanks.

[Carlos Arguello (carlosarguello)]

I have now installed Kernel 6.7.0-060700rc2-generic x86_64 x86_64 from https://kernel.ubuntu.com/mainline/

Checking dmesg:

[ 119.516441] input: 8BitDo Pro 2 Wired Controller as /devices/pci0000:00/0000:00:14.0/usb3/3-3/3-3.2/3-3.2.3/3-3.2.3:1.0/input/input50
[ 119.529162] input input50: unable to receive magic message: -121
[ 119.578934] input input50: unable to receive magic message: -121
[ 124.727245] usb 3-3.2.3: USB disconnect, device number 27
[ 124.727433] xpad 3-3.2.3:1.0: xpad_try_sending_next_out_packet - usb_submit_urb failed with result -19
[ 124.991024] usb 3-3.2.3: new full-speed USB device number 28 using xhci_hcd
[ 125.094614] usb 3-3.2.3: New USB device found, idVendor=2dc8, idProduct=3106, bcdDevice= 1.14
[ 125.094629] usb 3-3.2.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 125.094635] usb 3-3.2.3: Product: 8BitDo Ultimate Wired Controller
[ 125.094638] usb 3-3.2.3: Manufacturer: 8BitDo
[ 125.094642] usb 3-3.2.3: SerialNumber: 2102E14AB302
[ 125.101084] input: 8BitDo Pro 2 Wired Controller as /devices/pci0000:00/0000:00:14.0/usb3/3-3/3-3.2/3-3.2.3/3-3.2.3:1.0/input/input51
[ 125.112437] input input51: unable to receive magic message: -121
[ 125.186726] input input51: unable to receive magic message: -121
[ 130.359145] usb 3-3.2.3: USB disconnect, device number 28
[ 130.359335] xpad 3-3.2.3:1.0: xpad_try_sending_next_out_packet - usb_submit_urb failed with result -19
[ 130.634848] usb 3-3.2.3: new full-speed USB device number 29 using xhci_hcd
[ 130.741957] usb 3-3.2.3: New USB device found, idVendor=2dc8, idProduct=3106, bcdDevice= 1.14
[ 130.741973] usb 3-3.2.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 130.741978] usb 3-3.2.3: Product: 8BitDo Ultimate Wired Controller
[ 130.741983] usb 3-3.2.3: Manufacturer: 8BitDo
[ 130.741986] usb 3-3.2.3: SerialNumber: 2102E14AB302

The message is sent more frequently and the system is completely unresponsive.

This is the controller I'm using:
https://www.amazon.com/Ultimate-Controller-Windows-Raspberry-Gaming-Console/dp/B0B9B2ZFGZ?th=1

[Ubuntu Foundations Team Bug Bot (crichton)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Libera.chat.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/2044047/+editstatus and add the package name in the text box next to the word Package.

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