the same problem even if i upgraqded to ubuntu 22.04
Note that 1login can the keyboard internal and mouse internal can work and
restarts normally T 1 TIME
and the other time it is not ,
if i upgtraded to ubuntu 24.04 the same remains
fix this problem

On Thu, 23 Nov 2023 at 05:40, Daniel van Vugt <email address hidden>
wrote:

> Since this is probably a kernel issue and you can't officially increase
> the kernel version any further on this older Ubuntu release, I suggest
> trying a newer Ubuntu release like 22.04.3:
>
>   https://ubuntu.com/download/desktop
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/2044027
>
> Title:
>   [Toshiba Satellite C855D-11X] keyboard, mouse and black screen after
>   rebooting on ubuntu os only
>
> Status in linux package in Ubuntu:
>   New
>
> Bug description:
>   For input devices : gnome-shell
>    For rebooting process : init system
>   the following is what appears on my screen when i login to gnome-shell
> desktop environment (ubuntu-desktop) the below message appears twice times
>   ("ACPI Error: Aborting method \_SB.PCI0.VGA.LCD._BCM due to previous
> error (AE_AML_PACKAGE_LIMIT) (20210331/psparse-529)
>   ACPI BIOS Error (bug): AE_AML_PACKAGE_LIMIT, Index (0x000000066) is
> beyond end of object (length 0xA) (20210331/exoparg2-393)
>   __common_interrupt: 1.55 No irq handler for vector")
>   At the start process  : both keyboard and mouse internal doesnot work
> with the issue above , at the end when performing a reboot process after
> rebooting my device it appears on my screen a black screen resulting to
> turning off from  the btn on my laptop. always this incident happens with
> me and only on ubuntu 16.04 and later systems  the problem occurs while on
> other oses the problem does not occur any more (rebooting  keyboard and
> mouse "internal")
>
>   note : secondary storage ,optical disks external devices like keyboard
> are working fine on ubuntu systems with all versions and all other os
> including windows os
>   the following video can prove my problem  on ubuntu
>   ---
>   ProblemType: Bug
>   ApportVersion: 2.20.11-0ubuntu27.27
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC1:  oem         843 F.... pulseaudio
>    /dev/snd/pcmC1D0c:   oem         843 F...m pulseaudio
>    /dev/snd/pcmC1D0p:   oem         843 F...m pulseaudio
>    /dev/snd/controlC0:  oem         843 F.... pulseaudio
>   CasperMD5CheckResult: skip
>   DistroRelease: Ubuntu 20.04
>   InstallationDate: Installed on 2023-11-20 (0 days ago)
>   InstallationMedia: Ubuntu 20.04.4 LTS "Focal Fossa" - Release amd64
> (20220223)
>   MachineType: TOSHIBA SATELLITE C855D-11X
>   Package: linux (not installed)
>   ProcEnviron:
>    TERM=xterm-256color
>    PATH=(custom, no user)
>    LANG=en_US.UTF-8
>    SHELL=/bin/bash
>   ProcFB: 0 radeondrmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-30-generic
> root=UUID=ebe99476-bee4-4cb6-ba03-027e52714d6e ro quiet splash vt.handoff=7
>   ProcVersionSignature: Ubuntu 5.13.0-30.33~20.04.1-generic 5.13.19
>   PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
> PulseAudio daemon running, or not running as session daemon.
>   RelatedPackageVersions:
>    linux-restricted-modules-5.13.0-30-generic N/A
>    linux-backports-modules-5.13.0-30-generic  N/A
>    linux-firmware                             1.187.39
>   Tags:  focal
>   Uname: Linux 5.13.0-30-generic x86_64
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   UserGroups: N/A
>   _MarkForUpload: True
>   dmi.bios.date: 12/06/2012
>   dmi.bios.release: 6.30
>   dmi.bios.vendor: Insyde Corp.
>   dmi.bios.version: 6.30
>   dmi.board.asset.tag: Base Board Asset Tag
>   dmi.board.name: Pumori
>   dmi.board.vendor: AMD
>   dmi.board.version: Base Board Version
>   dmi.chassis.asset.tag: No Asset Tag
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: OEM Chassis Manufacturer
>   dmi.chassis.version: OEM Chassis Version
>   dmi.ec.firmware.release: 1.60
>   dmi.modalias:
> dmi:bvnInsydeCorp.:bvr6.30:bd12/06/2012:br6.30:efr1.60:svnTOSHIBA:pnSATELLITEC855D-11X:pvrPSKCYE-009002N5:rvnAMD:rnPumori:rvrBaseBoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:skuPSKCYE-009002N5:
>   dmi.product.family: Type1Family
>   dmi.product.name: SATELLITE C855D-11X
>   dmi.product.sku: PSKCYE-009002N5
>   dmi.product.version: PSKCYE-009002N5
>   dmi.sys.vendor: TOSHIBA
>
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>
>