* black screen after rebooting

On Thu, 23 Nov 2023 at 18:27, Samy Barbond <email address hidden> wrote:

> this problem is the same even if i upgraded ubuntu to 22.04 or 23.10 or
> 23.04
> keyboard and mouse (internal)
> reboot process error
>
> On Thu, 23 Nov 2023 at 05:40, Daniel van Vugt <email address hidden>
> wrote:
>
>> Since this is probably a kernel issue and you can't officially increase
>> the kernel version any further on this older Ubuntu release, I suggest
>> trying a newer Ubuntu release like 22.04.3:
>>
>>   https://ubuntu.com/download/desktop
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/2044027
>>
>> Title:
>>   [Toshiba Satellite C855D-11X] keyboard, mouse and black screen after
>>   rebooting on ubuntu os only
>>
>> Status in linux package in Ubuntu:
>>   New
>>
>> Bug description:
>>   For input devices : gnome-shell
>>    For rebooting process : init system
>>   the following is what appears on my screen when i login to gnome-shell
>> desktop environment (ubuntu-desktop) the below message appears twice times
>>   ("ACPI Error: Aborting method \_SB.PCI0.VGA.LCD._BCM due to previous
>> error (AE_AML_PACKAGE_LIMIT) (20210331/psparse-529)
>>   ACPI BIOS Error (bug): AE_AML_PACKAGE_LIMIT, Index (0x000000066) is
>> beyond end of object (length 0xA) (20210331/exoparg2-393)
>>   __common_interrupt: 1.55 No irq handler for vector")
>>   At the start process  : both keyboard and mouse internal doesnot work
>> with the issue above , at the end when performing a reboot process after
>> rebooting my device it appears on my screen a black screen resulting to
>> turning off from  the btn on my laptop. always this incident happens with
>> me and only on ubuntu 16.04 and later systems  the problem occurs while on
>> other oses the problem does not occur any more (rebooting  keyboard and
>> mouse "internal")
>>
>>   note : secondary storage ,optical disks external devices like keyboard
>> are working fine on ubuntu systems with all versions and all other os
>> including windows os
>>   the following video can prove my problem  on ubuntu
>>   ---
>>   ProblemType: Bug
>>   ApportVersion: 2.20.11-0ubuntu27.27
>>   Architecture: amd64
>>   AudioDevicesInUse:
>>    USER        PID ACCESS COMMAND
>>    /dev/snd/controlC1:  oem         843 F.... pulseaudio
>>    /dev/snd/pcmC1D0c:   oem         843 F...m pulseaudio
>>    /dev/snd/pcmC1D0p:   oem         843 F...m pulseaudio
>>    /dev/snd/controlC0:  oem         843 F.... pulseaudio
>>   CasperMD5CheckResult: skip
>>   DistroRelease: Ubuntu 20.04
>>   InstallationDate: Installed on 2023-11-20 (0 days ago)
>>   InstallationMedia: Ubuntu 20.04.4 LTS "Focal Fossa" - Release amd64
>> (20220223)
>>   MachineType: TOSHIBA SATELLITE C855D-11X
>>   Package: linux (not installed)
>>   ProcEnviron:
>>    TERM=xterm-256color
>>    PATH=(custom, no user)
>>    LANG=en_US.UTF-8
>>    SHELL=/bin/bash
>>   ProcFB: 0 radeondrmfb
>>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-30-generic
>> root=UUID=ebe99476-bee4-4cb6-ba03-027e52714d6e ro quiet splash vt.handoff=7
>>   ProcVersionSignature: Ubuntu 5.13.0-30.33~20.04.1-generic 5.13.19
>>   PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
>> PulseAudio daemon running, or not running as session daemon.
>>   RelatedPackageVersions:
>>    linux-restricted-modules-5.13.0-30-generic N/A
>>    linux-backports-modules-5.13.0-30-generic  N/A
>>    linux-firmware                             1.187.39
>>   Tags:  focal
>>   Uname: Linux 5.13.0-30-generic x86_64
>>   UpgradeStatus: No upgrade log present (probably fresh install)
>>   UserGroups: N/A
>>   _MarkForUpload: True
>>   dmi.bios.date: 12/06/2012
>>   dmi.bios.release: 6.30
>>   dmi.bios.vendor: Insyde Corp.
>>   dmi.bios.version: 6.30
>>   dmi.board.asset.tag: Base Board Asset Tag
>>   dmi.board.name: Pumori
>>   dmi.board.vendor: AMD
>>   dmi.board.version: Base Board Version
>>   dmi.chassis.asset.tag: No Asset Tag
>>   dmi.chassis.type: 10
>>   dmi.chassis.vendor: OEM Chassis Manufacturer
>>   dmi.chassis.version: OEM Chassis Version
>>   dmi.ec.firmware.release: 1.60
>>   dmi.modalias:
>> dmi:bvnInsydeCorp.:bvr6.30:bd12/06/2012:br6.30:efr1.60:svnTOSHIBA:pnSATELLITEC855D-11X:pvrPSKCYE-009002N5:rvnAMD:rnPumori:rvrBaseBoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:skuPSKCYE-009002N5:
>>   dmi.product.family: Type1Family
>>   dmi.product.name: SATELLITE C855D-11X
>>   dmi.product.sku: PSKCYE-009002N5
>>   dmi.product.version: PSKCYE-009002N5
>>   dmi.sys.vendor: TOSHIBA
>>
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>>
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>>
>>