system boot freeze while typing crypt password

Bug #2042043 reported by Joe Barnett
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
New
Undecided
Unassigned

Bug Description

Rebooted my system and at the luks/crypt password entry screen, I was able to type about half my password when the system locked up and became unresponsive. Hard poweroff was the only thing that worked. Same problem in recovery mode at the text prompt for the crypt password. saw the same behavior after multiple reboots with both 6.5.0-10 and 6.5.0-9 kernels.

Eventually was able to boot successfully by waiting a while before typing the password, and typing it very slowly. no idea what triggered the succesful password entry though, or how to even debug the system when its in this state

ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: linux-image-6.5.0-10-generic 6.5.0-10.10
ProcVersionSignature: Ubuntu 6.5.0-10.10-generic 6.5.3
Uname: Linux 6.5.0-10-generic x86_64
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jbarnett 5022 F.... wireplumber
 /dev/snd/seq: jbarnett 5015 F.... pipewire
CasperMD5CheckResult: unknown
CurrentDesktop: GNOME
Date: Mon Oct 30 20:16:01 2023
InstallationDate: Installed on 2019-08-17 (1536 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Alpha amd64 (20190305.1)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 0489:e0a2 Foxconn / Hon Hai
 Bus 001 Device 004: ID 27c6:5395 Shenzhen Goodix Technology Co.,Ltd. Fingerprint Reader
 Bus 001 Device 002: ID 0bda:58f4 Realtek Semiconductor Corp. Integrated_Webcam_HD
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: {report['dmi.sys.vendor']} {report['dmi.product.name']}
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.5.0-10-generic root=UUID=83cade14-7628-437d-8517-36ad82f00d20 ro quiet splash
RelatedPackageVersions:
 linux-restricted-modules-6.5.0-10-generic N/A
 linux-backports-modules-6.5.0-10-generic N/A
 linux-firmware 20230919.git3672ccab-0ubuntu2.1
SourcePackage: linux
UpgradeStatus: Upgraded to mantic on 2023-09-26 (34 days ago)
dmi.bios.date: 03/25/2021
dmi.bios.release: 1.15
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.15.1
dmi.board.name: 0N338G
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 31
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.15.1:bd03/25/2021:br1.15:svnDellInc.:pnXPS159575:pvr:rvnDellInc.:rn0N338G:rvrA00:cvnDellInc.:ct31:cvr:sku080D:
dmi.product.family: XPS
dmi.product.name: XPS 15 9575
dmi.product.sku: 080D
dmi.sys.vendor: Dell Inc.

Revision history for this message
Joe Barnett (thejoe) wrote :
Joe Barnett (thejoe)
description: updated
description: updated
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