6.2.0-33 - Unable to power down (shutdown) or suspend
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
Unable to power down (shutdown) or suspend.
Very slow boot up.
-------
Ubuntu 5.15.0-
(Restored via timeshift)
-------
HArdware: Dell XPS-17 (9710)
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
CasperMD5CheckR
CurrentDesktop: MATE
DistroRelease: Linux Mint 21.2
InstallationDate: Installed on 2023-09-17 (8 days ago)
InstallationMedia: Linux Mint 21.2 "Victoria" - Release amd64 20230711
MachineType: Dell Inc. XPS 17 9710
NonfreeKernelMo
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 20220329.
Tags: victoria
Uname: Linux 5.15.0-84-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 06/06/2023
dmi.bios.release: 1.21
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.21.0
dmi.board.name: 0Y1K2K
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.family: XPS
dmi.product.name: XPS 17 9710
dmi.product.sku: 0A5D
dmi.sys.vendor: Dell Inc.
summary: |
- Kernel 6.2.0-33 + Kernel 6.2.0-33 - Unable to power down (shutdown) or suspend |
summary: |
- Kernel 6.2.0-33 - Unable to power down (shutdown) or suspend + 6.2.0-33 - Unable to power down (shutdown) or suspend |
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 2037261
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.