6.2.0-33 - Unable to power down (shutdown) or suspend

Bug #2037261 reported by Lewis Balentine
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Unable to power down (shutdown) or suspend.
Very slow boot up.
---------------------------------------
Ubuntu 5.15.0-84.93-generic 5.15.116
(Restored via timeshift)
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HArdware: Dell XPS-17 (9710)
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: lewis 1834 F.... pulseaudio
 /dev/snd/controlC1: lewis 1834 F.... pulseaudio
CasperMD5CheckResult: unknown
CurrentDesktop: MATE
DistroRelease: Linux Mint 21.2
InstallationDate: Installed on 2023-09-17 (8 days ago)
InstallationMedia: Linux Mint 21.2 "Victoria" - Release amd64 20230711
MachineType: Dell Inc. XPS 17 9710
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-84-generic root=UUID=8b01a895-ce2e-405e-b5f3-47167dd8ffeb ro quiet splash
ProcVersionSignature: Ubuntu 5.15.0-84.93-generic 5.15.116
RelatedPackageVersions:
 linux-restricted-modules-5.15.0-84-generic N/A
 linux-backports-modules-5.15.0-84-generic N/A
 linux-firmware 20220329.git681281e4-0ubuntu3.18
Tags: victoria
Uname: Linux 5.15.0-84-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 06/06/2023
dmi.bios.release: 1.21
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.21.0
dmi.board.name: 0Y1K2K
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.21.0:bd06/06/2023:br1.21:svnDellInc.:pnXPS179710:pvr:rvnDellInc.:rn0Y1K2K:rvrA00:cvnDellInc.:ct10:cvr:sku0A5D:
dmi.product.family: XPS
dmi.product.name: XPS 17 9710
dmi.product.sku: 0A5D
dmi.sys.vendor: Dell Inc.

Revision history for this message
Lewis Balentine (lewis-s) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 2037261

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Lewis Balentine (lewis-s) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected victoria
description: updated
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Lewis Balentine (lewis-s) wrote : CRDA.txt

apport information

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Lewis Balentine (lewis-s) wrote : CurrentDmesg.txt

apport information

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Lewis Balentine (lewis-s) wrote : IwConfig.txt

apport information

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Lewis Balentine (lewis-s) wrote : Lspci.txt

apport information

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Lewis Balentine (lewis-s) wrote : Lspci-vt.txt

apport information

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Lewis Balentine (lewis-s) wrote : Lsusb.txt

apport information

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Lewis Balentine (lewis-s) wrote : Lsusb-t.txt

apport information

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Lewis Balentine (lewis-s) wrote : Lsusb-v.txt

apport information

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Lewis Balentine (lewis-s) wrote : PaInfo.txt

apport information

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Lewis Balentine (lewis-s) wrote : ProcCpuinfo.txt

apport information

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Lewis Balentine (lewis-s) wrote : ProcCpuinfoMinimal.txt

apport information

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Lewis Balentine (lewis-s) wrote : ProcEnviron.txt

apport information

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Lewis Balentine (lewis-s) wrote : ProcInterrupts.txt

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Lewis Balentine (lewis-s) wrote : ProcModules.txt

apport information

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Lewis Balentine (lewis-s) wrote : PulseList.txt

apport information

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Lewis Balentine (lewis-s) wrote : RfKill.txt

apport information

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Lewis Balentine (lewis-s) wrote : UdevDb.txt

apport information

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Lewis Balentine (lewis-s) wrote : WifiSyslog.txt

apport information

Revision history for this message
Lewis Balentine (lewis-s) wrote : acpidump.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Juerg Haefliger (juergh)
summary: - Kernel 6.2.0-33
+ Kernel 6.2.0-33 - Unable to power down (shutdown) or suspend
summary: - Kernel 6.2.0-33 - Unable to power down (shutdown) or suspend
+ 6.2.0-33 - Unable to power down (shutdown) or suspend
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