2023-08-28 15:23:23 |
GT |
bug |
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added bug |
2023-08-28 15:23:23 |
GT |
attachment added |
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kernlog excerpt, freeze happened at 08:57 https://bugs.launchpad.net/bugs/2033295/+attachment/5695746/+files/kernlog-after-freeze-0856-20230811.txt |
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2023-08-28 15:24:21 |
GT |
attachment added |
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syslog excerpt, freeze happened at 08:56 https://bugs.launchpad.net/ubuntu/+bug/2033295/+attachment/5695747/+files/syslog-after-freeze-0856-20230811.txt |
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2023-08-28 15:25:08 |
GT |
attachment added |
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gpu manager excerpt, freeze happened at 08:56 https://bugs.launchpad.net/ubuntu/+bug/2033295/+attachment/5695748/+files/gpu-manager-aftercrash-0856_20230811.log |
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2023-08-28 15:28:25 |
GT |
attachment added |
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Another freeze: kernlog excerpt, freeze happened at 10:37 https://bugs.launchpad.net/ubuntu/+bug/2033295/+attachment/5695749/+files/kernlog-after-freeeze_10h37 |
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2023-08-28 15:28:49 |
GT |
attachment added |
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Another freeze: syslog excerpt, freeze happened at 10:37 https://bugs.launchpad.net/ubuntu/+bug/2033295/+attachment/5695750/+files/syslog-after-freeeze_10h37 |
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2023-08-28 16:13:43 |
Ubuntu Foundations Team Bug Bot |
tags |
amdgpu freeze |
amdgpu bot-comment freeze |
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2023-08-28 16:35:27 |
GT |
affects |
ubuntu |
libdrm (Ubuntu) |
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2023-08-29 06:17:22 |
Timo Aaltonen |
affects |
libdrm (Ubuntu) |
linux (Ubuntu) |
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2023-08-29 06:30:11 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Incomplete |
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2023-08-29 12:37:24 |
GT |
tags |
amdgpu bot-comment freeze |
amdgpu apport-collected bot-comment freeze lunar wayland-session |
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2023-08-29 12:37:25 |
GT |
description |
Frequently, when I just use the computer, the mouse cursor freezes, the screen starts to flicker and freezes (screen flickers between entirely black and desktop visible). No interaction possible. In most cases Ctrl-Alt-Prnt-REISUB works to hard reboot the system.
Frequency: Freezes happen several times a day. Unsaved work is lost.
I noticed that:
* The freezes usually happen when an external display is connected (it does not matter whether USB-C or HDMI). The freezes rarely happen when no external display is connected.
* The freezes happen with Wayland and X11, with Ubuntu UI and Gnome Shell.
* The freezes happen randomly, but I have the feeling that they happen more often when "something graphical" happens, e.g. when I go to the Gnome Shell overview, desktop switching, or when I switch to/from full screen mode, click on an image to scale it, or when I use map services in the web browser like Google Maps or radio.garden.
* The freezes even more often happened when WebGL is active in Firefox or Chomium.
* I encounter these annoying freezes already for several weeks.
Having looked at the log files, I assume that AMDGPU is at the core of the problem.
System:
Ubuntu 23.04 (up to date), Wayland (freezes also happen with X11), Gnome 44.3.
Linux 6.2.0-31-generic
Lenovo ThinkPad T14s Gen 1 (with most recent BIOS/UEFI 1.44), AMD Ryzen™ 7 PRO 4750U with Radeon™ Graphics × 16. |
Frequently, when I just use the computer, the mouse cursor freezes, the screen starts to flicker and freezes (screen flickers between entirely black and desktop visible). No interaction possible. In most cases Ctrl-Alt-Prnt-REISUB works to hard reboot the system.
Frequency: Freezes happen several times a day. Unsaved work is lost.
I noticed that:
* The freezes usually happen when an external display is connected (it does not matter whether USB-C or HDMI). The freezes rarely happen when no external display is connected.
* The freezes happen with Wayland and X11, with Ubuntu UI and Gnome Shell.
* The freezes happen randomly, but I have the feeling that they happen more often when "something graphical" happens, e.g. when I go to the Gnome Shell overview, desktop switching, or when I switch to/from full screen mode, click on an image to scale it, or when I use map services in the web browser like Google Maps or radio.garden.
* The freezes even more often happened when WebGL is active in Firefox or Chomium.
* I encounter these annoying freezes already for several weeks.
Having looked at the log files, I assume that AMDGPU is at the core of the problem.
System:
Ubuntu 23.04 (up to date), Wayland (freezes also happen with X11), Gnome 44.3.
Linux 6.2.0-31-generic
Lenovo ThinkPad T14s Gen 1 (with most recent BIOS/UEFI 1.44), AMD Ryzen™ 7 PRO 4750U with Radeon™ Graphics × 16.
---
ProblemType: Bug
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: GNOME
DistroRelease: Ubuntu 23.04
InstallationDate: Installed on 2021-06-06 (813 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
MachineType: LENOVO 20UJS00K00
Package: linux (not installed)
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-31-generic root=UUID=9eae73b3-aab9-4f80-9203-01ac00f03c33 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 6.2.0-31.31-generic 6.2.15
RelatedPackageVersions:
linux-restricted-modules-6.2.0-31-generic N/A
linux-backports-modules-6.2.0-31-generic N/A
linux-firmware 20230323.gitbcdcfbcf-0ubuntu1.6
Tags: lunar wayland-session
Uname: Linux 6.2.0-31-generic x86_64
UpgradeStatus: Upgraded to lunar on 2023-05-11 (110 days ago)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 06/13/2023
dmi.bios.release: 1.44
dmi.bios.vendor: LENOVO
dmi.bios.version: R1CET75W(1.44 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20UJS00K00
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.ec.firmware.release: 1.44
dmi.modalias: dmi:bvnLENOVO:bvrR1CET75W(1.44):bd06/13/2023:br1.44:efr1.44:svnLENOVO:pn20UJS00K00:pvrThinkPadT14sGen1:rvnLENOVO:rn20UJS00K00:rvrNotDefined:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_20UJ_BU_Think_FM_ThinkPadT14sGen1:
dmi.product.family: ThinkPad T14s Gen 1
dmi.product.name: 20UJS00K00
dmi.product.sku: LENOVO_MT_20UJ_BU_Think_FM_ThinkPad T14s Gen 1
dmi.product.version: ThinkPad T14s Gen 1
dmi.sys.vendor: LENOVO |
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2023-08-29 12:37:27 |
GT |
attachment added |
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AlsaInfo.txt https://bugs.launchpad.net/bugs/2033295/+attachment/5696060/+files/AlsaInfo.txt |
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2023-08-29 12:37:28 |
GT |
attachment added |
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AudioDevicesInUse.txt https://bugs.launchpad.net/bugs/2033295/+attachment/5696061/+files/AudioDevicesInUse.txt |
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2023-08-29 12:37:29 |
GT |
attachment added |
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CRDA.txt https://bugs.launchpad.net/bugs/2033295/+attachment/5696062/+files/CRDA.txt |
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2023-08-29 12:37:31 |
GT |
attachment added |
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CurrentDmesg.txt https://bugs.launchpad.net/bugs/2033295/+attachment/5696063/+files/CurrentDmesg.txt |
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2023-08-29 12:37:33 |
GT |
attachment added |
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IwConfig.txt https://bugs.launchpad.net/bugs/2033295/+attachment/5696064/+files/IwConfig.txt |
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2023-08-29 12:37:35 |
GT |
attachment added |
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Lspci.txt https://bugs.launchpad.net/bugs/2033295/+attachment/5696065/+files/Lspci.txt |
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2023-08-29 12:37:36 |
GT |
attachment added |
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Lspci-vt.txt https://bugs.launchpad.net/bugs/2033295/+attachment/5696066/+files/Lspci-vt.txt |
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2023-08-29 12:37:37 |
GT |
attachment added |
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Lsusb.txt https://bugs.launchpad.net/bugs/2033295/+attachment/5696067/+files/Lsusb.txt |
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2023-08-29 12:37:38 |
GT |
attachment added |
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Lsusb-t.txt https://bugs.launchpad.net/bugs/2033295/+attachment/5696068/+files/Lsusb-t.txt |
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2023-08-29 12:37:39 |
GT |
attachment added |
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Lsusb-v.txt https://bugs.launchpad.net/bugs/2033295/+attachment/5696069/+files/Lsusb-v.txt |
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2023-08-29 12:37:41 |
GT |
attachment added |
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ProcCpuinfo.txt https://bugs.launchpad.net/bugs/2033295/+attachment/5696070/+files/ProcCpuinfo.txt |
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2023-08-29 12:37:42 |
GT |
attachment added |
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ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/2033295/+attachment/5696071/+files/ProcCpuinfoMinimal.txt |
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2023-08-29 12:37:44 |
GT |
attachment added |
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ProcEnviron.txt https://bugs.launchpad.net/bugs/2033295/+attachment/5696072/+files/ProcEnviron.txt |
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2023-08-29 12:37:46 |
GT |
attachment added |
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ProcInterrupts.txt https://bugs.launchpad.net/bugs/2033295/+attachment/5696073/+files/ProcInterrupts.txt |
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2023-08-29 12:37:47 |
GT |
attachment added |
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ProcModules.txt https://bugs.launchpad.net/bugs/2033295/+attachment/5696074/+files/ProcModules.txt |
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2023-08-29 12:37:48 |
GT |
attachment added |
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RfKill.txt https://bugs.launchpad.net/bugs/2033295/+attachment/5696075/+files/RfKill.txt |
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2023-08-29 12:37:50 |
GT |
attachment added |
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UdevDb.txt https://bugs.launchpad.net/bugs/2033295/+attachment/5696076/+files/UdevDb.txt |
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2023-08-29 12:37:52 |
GT |
attachment added |
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WifiSyslog.txt https://bugs.launchpad.net/bugs/2033295/+attachment/5696077/+files/WifiSyslog.txt |
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2023-08-29 12:37:55 |
GT |
attachment added |
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acpidump.txt https://bugs.launchpad.net/bugs/2033295/+attachment/5696078/+files/acpidump.txt |
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2023-08-29 12:39:43 |
GT |
linux (Ubuntu): status |
Incomplete |
Confirmed |
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2023-09-03 13:38:21 |
GT |
bug watch added |
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https://gitlab.freedesktop.org/drm/amd/-/issues/2447 |
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