Activity log for bug #2033295

Date Who What changed Old value New value Message
2023-08-28 15:23:23 GT bug added bug
2023-08-28 15:23:23 GT attachment added kernlog excerpt, freeze happened at 08:57 https://bugs.launchpad.net/bugs/2033295/+attachment/5695746/+files/kernlog-after-freeze-0856-20230811.txt
2023-08-28 15:24:21 GT attachment added syslog excerpt, freeze happened at 08:56 https://bugs.launchpad.net/ubuntu/+bug/2033295/+attachment/5695747/+files/syslog-after-freeze-0856-20230811.txt
2023-08-28 15:25:08 GT attachment added gpu manager excerpt, freeze happened at 08:56 https://bugs.launchpad.net/ubuntu/+bug/2033295/+attachment/5695748/+files/gpu-manager-aftercrash-0856_20230811.log
2023-08-28 15:28:25 GT attachment added Another freeze: kernlog excerpt, freeze happened at 10:37 https://bugs.launchpad.net/ubuntu/+bug/2033295/+attachment/5695749/+files/kernlog-after-freeeze_10h37
2023-08-28 15:28:49 GT attachment added Another freeze: syslog excerpt, freeze happened at 10:37 https://bugs.launchpad.net/ubuntu/+bug/2033295/+attachment/5695750/+files/syslog-after-freeeze_10h37
2023-08-28 16:13:43 Ubuntu Foundations Team Bug Bot tags amdgpu freeze amdgpu bot-comment freeze
2023-08-28 16:35:27 GT affects ubuntu libdrm (Ubuntu)
2023-08-29 06:17:22 Timo Aaltonen affects libdrm (Ubuntu) linux (Ubuntu)
2023-08-29 06:30:11 Ubuntu Kernel Bot linux (Ubuntu): status New Incomplete
2023-08-29 12:37:24 GT tags amdgpu bot-comment freeze amdgpu apport-collected bot-comment freeze lunar wayland-session
2023-08-29 12:37:25 GT description Frequently, when I just use the computer, the mouse cursor freezes, the screen starts to flicker and freezes (screen flickers between entirely black and desktop visible). No interaction possible. In most cases Ctrl-Alt-Prnt-REISUB works to hard reboot the system. Frequency: Freezes happen several times a day. Unsaved work is lost. I noticed that: * The freezes usually happen when an external display is connected (it does not matter whether USB-C or HDMI). The freezes rarely happen when no external display is connected. * The freezes happen with Wayland and X11, with Ubuntu UI and Gnome Shell. * The freezes happen randomly, but I have the feeling that they happen more often when "something graphical" happens, e.g. when I go to the Gnome Shell overview, desktop switching, or when I switch to/from full screen mode, click on an image to scale it, or when I use map services in the web browser like Google Maps or radio.garden. * The freezes even more often happened when WebGL is active in Firefox or Chomium. * I encounter these annoying freezes already for several weeks. Having looked at the log files, I assume that AMDGPU is at the core of the problem. System: Ubuntu 23.04 (up to date), Wayland (freezes also happen with X11), Gnome 44.3. Linux 6.2.0-31-generic Lenovo ThinkPad T14s Gen 1 (with most recent BIOS/UEFI 1.44), AMD Ryzen™ 7 PRO 4750U with Radeon™ Graphics × 16. Frequently, when I just use the computer, the mouse cursor freezes, the screen starts to flicker and freezes (screen flickers between entirely black and desktop visible). No interaction possible. In most cases Ctrl-Alt-Prnt-REISUB works to hard reboot the system. Frequency: Freezes happen several times a day. Unsaved work is lost. I noticed that: * The freezes usually happen when an external display is connected (it does not matter whether USB-C or HDMI). The freezes rarely happen when no external display is connected. * The freezes happen with Wayland and X11, with Ubuntu UI and Gnome Shell. * The freezes happen randomly, but I have the feeling that they happen more often when "something graphical" happens, e.g. when I go to the Gnome Shell overview, desktop switching, or when I switch to/from full screen mode, click on an image to scale it, or when I use map services in the web browser like Google Maps or radio.garden. * The freezes even more often happened when WebGL is active in Firefox or Chomium. * I encounter these annoying freezes already for several weeks. Having looked at the log files, I assume that AMDGPU is at the core of the problem. System: Ubuntu 23.04 (up to date), Wayland (freezes also happen with X11), Gnome 44.3. Linux 6.2.0-31-generic Lenovo ThinkPad T14s Gen 1 (with most recent BIOS/UEFI 1.44), AMD Ryzen™ 7 PRO 4750U with Radeon™ Graphics × 16. --- ProblemType: Bug ApportVersion: 2.26.1-0ubuntu2 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: GNOME DistroRelease: Ubuntu 23.04 InstallationDate: Installed on 2021-06-06 (813 days ago) InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420) MachineType: LENOVO 20UJS00K00 Package: linux (not installed) ProcFB: 0 amdgpudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-31-generic root=UUID=9eae73b3-aab9-4f80-9203-01ac00f03c33 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 6.2.0-31.31-generic 6.2.15 RelatedPackageVersions: linux-restricted-modules-6.2.0-31-generic N/A linux-backports-modules-6.2.0-31-generic N/A linux-firmware 20230323.gitbcdcfbcf-0ubuntu1.6 Tags: lunar wayland-session Uname: Linux 6.2.0-31-generic x86_64 UpgradeStatus: Upgraded to lunar on 2023-05-11 (110 days ago) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/13/2023 dmi.bios.release: 1.44 dmi.bios.vendor: LENOVO dmi.bios.version: R1CET75W(1.44 ) dmi.board.asset.tag: Not Available dmi.board.name: 20UJS00K00 dmi.board.vendor: LENOVO dmi.board.version: Not Defined dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.ec.firmware.release: 1.44 dmi.modalias: dmi:bvnLENOVO:bvrR1CET75W(1.44):bd06/13/2023:br1.44:efr1.44:svnLENOVO:pn20UJS00K00:pvrThinkPadT14sGen1:rvnLENOVO:rn20UJS00K00:rvrNotDefined:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_20UJ_BU_Think_FM_ThinkPadT14sGen1: dmi.product.family: ThinkPad T14s Gen 1 dmi.product.name: 20UJS00K00 dmi.product.sku: LENOVO_MT_20UJ_BU_Think_FM_ThinkPad T14s Gen 1 dmi.product.version: ThinkPad T14s Gen 1 dmi.sys.vendor: LENOVO
2023-08-29 12:37:27 GT attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/2033295/+attachment/5696060/+files/AlsaInfo.txt
2023-08-29 12:37:28 GT attachment added AudioDevicesInUse.txt https://bugs.launchpad.net/bugs/2033295/+attachment/5696061/+files/AudioDevicesInUse.txt
2023-08-29 12:37:29 GT attachment added CRDA.txt https://bugs.launchpad.net/bugs/2033295/+attachment/5696062/+files/CRDA.txt
2023-08-29 12:37:31 GT attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/2033295/+attachment/5696063/+files/CurrentDmesg.txt
2023-08-29 12:37:33 GT attachment added IwConfig.txt https://bugs.launchpad.net/bugs/2033295/+attachment/5696064/+files/IwConfig.txt
2023-08-29 12:37:35 GT attachment added Lspci.txt https://bugs.launchpad.net/bugs/2033295/+attachment/5696065/+files/Lspci.txt
2023-08-29 12:37:36 GT attachment added Lspci-vt.txt https://bugs.launchpad.net/bugs/2033295/+attachment/5696066/+files/Lspci-vt.txt
2023-08-29 12:37:37 GT attachment added Lsusb.txt https://bugs.launchpad.net/bugs/2033295/+attachment/5696067/+files/Lsusb.txt
2023-08-29 12:37:38 GT attachment added Lsusb-t.txt https://bugs.launchpad.net/bugs/2033295/+attachment/5696068/+files/Lsusb-t.txt
2023-08-29 12:37:39 GT attachment added Lsusb-v.txt https://bugs.launchpad.net/bugs/2033295/+attachment/5696069/+files/Lsusb-v.txt
2023-08-29 12:37:41 GT attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/2033295/+attachment/5696070/+files/ProcCpuinfo.txt
2023-08-29 12:37:42 GT attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/2033295/+attachment/5696071/+files/ProcCpuinfoMinimal.txt
2023-08-29 12:37:44 GT attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/2033295/+attachment/5696072/+files/ProcEnviron.txt
2023-08-29 12:37:46 GT attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/2033295/+attachment/5696073/+files/ProcInterrupts.txt
2023-08-29 12:37:47 GT attachment added ProcModules.txt https://bugs.launchpad.net/bugs/2033295/+attachment/5696074/+files/ProcModules.txt
2023-08-29 12:37:48 GT attachment added RfKill.txt https://bugs.launchpad.net/bugs/2033295/+attachment/5696075/+files/RfKill.txt
2023-08-29 12:37:50 GT attachment added UdevDb.txt https://bugs.launchpad.net/bugs/2033295/+attachment/5696076/+files/UdevDb.txt
2023-08-29 12:37:52 GT attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/2033295/+attachment/5696077/+files/WifiSyslog.txt
2023-08-29 12:37:55 GT attachment added acpidump.txt https://bugs.launchpad.net/bugs/2033295/+attachment/5696078/+files/acpidump.txt
2023-08-29 12:39:43 GT linux (Ubuntu): status Incomplete Confirmed
2023-09-03 13:38:21 GT bug watch added https://gitlab.freedesktop.org/drm/amd/-/issues/2447