[Google_Puff] Screen blank crashes system
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
Ubuntu 23.04 screen blank crashes system. Not a sleep problem, I can enter and resume from S2idle, S2ram. (Using command line or Power/Suspend GUI) However, when screen blanks, computer has a hard crash. Just rebooting with power button may not work (operating system not found error) I have to unplug the computer and plug it back in again to reboot properly. I would just turn off screen sleep, but when the S2ram suspend mode engages it often, but not always, crashes as well.
I've tried live disks with other OS, and this is not a problem on Linux Mint 21.2, nor on Xubuntu 23.04. Windows 10 works too. I tried Ubuntu 22.04 and it also crashed - using either gnome or wayland.
I'm happy to help debug, but I'm not a developer.
ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSign
Uname: Linux 6.2.0-27-generic x86_64
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckR
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Mon Aug 21 15:11:21 2023
DistUpgraded: Fresh install
DistroCodename: lunar
DistroVariant: ubuntu
ExtraDebuggingI
GpuHangFrequency: Several times a week
GpuHangReproduc
GpuHangStarted: Immediately after installing this version of Ubuntu
GraphicsCard:
Intel Corporation CometLake-U GT2 [UHD Graphics] [8086:9b41] (rev 02) (prog-if 00 [VGA controller])
Subsystem: Intel Corporation CometLake-U GT2 [UHD Graphics] [8086:9b41]
InstallationDate: Installed on 2023-06-13 (69 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
MachineType: Google Noibat
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/15/2023
dmi.bios.release: 4.20
dmi.bios.vendor: coreboot
dmi.bios.version: MrChromebox-4.20.0
dmi.board.name: Noibat
dmi.board.vendor: HP
dmi.board.version: rev4
dmi.chassis.type: 3
dmi.chassis.vendor: Google
dmi.ec.
dmi.modalias: dmi:bvncoreboot
dmi.product.family: Google_Puff
dmi.product.name: Noibat
dmi.product.sku: sku83886080
dmi.product.
dmi.sys.vendor: Google
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.114-1
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summary: |
- Screen blank crashes system + [Google_Puff] Screen blank crashes system |
affects: | ubuntu → linux (Ubuntu) |
Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:
1. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.
2. If step 1 failed then look at https:/ /errors. ubuntu. com/user/ ID where ID is the content of file /var/lib/ whoopsie/ whoopsie- id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us.
Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself.