Ethernet gradually disconnects/crashes after update to Kernel 6.2.0-26

[Alan Draper]

I received an Ubuntu update which included a new Kernel 6.2.0-26, after rebooting everything seemed ok, I launched qBittorrent as I normally have this application running on my laptop, and thought no more of it, about 15 minutes later I notice qBittorrent was no longer uploading, this seemed a bit strange so I opened Firefox to run a Google speed test, thereby checking my internet connection as well, but I had nothing no internet. I rebooted my Acer Aspire A515-55 laptop and followed the same procedure as before, and once again after some minutes I had no internet/network connection again.

With my laptop using a wired connection I unplugged the ethernet cable and my internet was stable and worked fine using WiFi, I managed to carry out some Google searches and eventually discovered I'd received a new Kernel and this was likely to be the cause of this problem, so with some further research I was able to use Grub Customizer to revert back to the previous Kernel 5.19.0-50-generic, after doing so and plugging in the ethernet cable again launching qBittorrent everything worked as it should without dropping the network/internet.

This is a consistently repeatable problem, which I responded to a thread on ubuntuforums.org to someone else having a similar problem after the Kernel update, and was asked to make a bug report.
https://ubuntuforums.org/showthread.php?t=2489612

Without launching qBittorrent v4.5.4 (64 bit) my network/internet has remained connected, however if I resume my uploads then the internet/network does dropout again, only by reverting back to the previous Kernel can I carry on with a stable connection.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-release-upgrader-core 1:22.04.17
ProcVersionSignature: Ubuntu 6.2.0-26.26~22.04.1-generic 6.2.13
Uname: Linux 6.2.0-26-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: pass
CrashDB: ubuntu
CrashReports:
 664:1000:124:0:2023-08-12 12:39:59.254174367 +0100:2023-08-12 12:39:59.254174367 +0100:/var/crash/_usr_lib_x86_64-linux-gnu_opera_opera.1000.upload
 640:1000:124:69271379:2023-08-12 12:39:58.254174470 +0100:2023-08-12 12:39:59.254174470 +0100:/var/crash/_usr_lib_x86_64-linux-gnu_opera_opera.1000.crash
 600:117:124:37:2023-08-12 12:40:00.586204161 +0100:2023-08-12 12:40:00.586204161 +0100:/var/crash/_usr_lib_x86_64-linux-gnu_opera_opera.1000.uploaded
CurrentDesktop: ubuntu:GNOME
Date: Sun Aug 13 14:08:19 2023
InstallationDate: Installed on 2023-05-26 (79 days ago)
InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: dist-upgrade
UpgradeStatus: No upgrade log present (probably fresh install)

[Mike Ferreira (mafoelffen)]

Alan. I asked him to report it as a bug. User is from Ubuntu Forums. ( Thread, re: https://ubuntuforums.org/showthread.php?t=2489612 ) You marked this as incomplete. If you tell him what you need further, I will lead him through submitting that... I will follow this to ensure it gets attention.

[Paul White (paulw2u)]

According to submitted logs the installation hasn't been upgraded from one release to another. ubuntu-release-upgrader is the wrong package. I'm moving this bug report to 'linux' as the bug description implies that the updated kernel is causing problems. This will being the issue to the attention of the kernel team.

[Jackson Emmerich (jacksonemmerich)]

I'm having machine shutdown problems, apparently the same problem as Alan. crashes restarts for no reason.

[Mike Ferreira (mafoelffen)]

Re: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2028999
was reported before this Bug report, so this one should probably marked as a duplicate of the Bug Report...

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[all328 (alexander-leong)]

Running 22.04.3 LTS (GNU/Linux 6.2.0-26-generic x86_64)
Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)
Dell Vostro 3471

NIC would be fine for a while and then crashes after some time (Couple hours or 1-2 days). Can not ping the gateway or anything else on the networking until the computer is rebooted.

Didn't have this issue on the previous kernel. I've installed r8168-dkms for the time being and will see if that stabilizes the NIC.

[Johannes Hessellund (osos)]

Confirm that problem still persist with kernel 6.2.0-31-generic (Linux Mint)