Touchpad not working HP Pavilion Gaming 15-ec1xxx

[David Pérez]

lsb_release -rd
No LSB modules are available.
Description: Ubuntu 23.04
Release: 23.04

apt-cache policy
Package files:
 100 /var/lib/dpkg/status
     release a=now
 500 http://archive.ubuntu.com/ubuntu lunar-security/multiverse amd64 Packages
     release v=23.04,o=Ubuntu,a=lunar-security,n=lunar,l=Ubuntu,c=multiverse,b=amd64
     origin archive.ubuntu.com
 500 http://archive.ubuntu.com/ubuntu lunar-security/universe amd64 Packages
     release v=23.04,o=Ubuntu,a=lunar-security,n=lunar,l=Ubuntu,c=universe,b=amd64
     origin archive.ubuntu.com
 500 http://archive.ubuntu.com/ubuntu lunar-security/restricted amd64 Packages
     release v=23.04,o=Ubuntu,a=lunar-security,n=lunar,l=Ubuntu,c=restricted,b=amd64
     origin archive.ubuntu.com
 500 http://archive.ubuntu.com/ubuntu lunar-security/main amd64 Packages
     release v=23.04,o=Ubuntu,a=lunar-security,n=lunar,l=Ubuntu,c=main,b=amd64
     origin archive.ubuntu.com
 100 http://archive.ubuntu.com/ubuntu lunar-backports/universe amd64 Packages
     release v=23.04,o=Ubuntu,a=lunar-backports,n=lunar,l=Ubuntu,c=universe,b=amd64
     origin archive.ubuntu.com
 500 http://archive.ubuntu.com/ubuntu lunar-updates/multiverse amd64 Packages
     release v=23.04,o=Ubuntu,a=lunar-updates,n=lunar,l=Ubuntu,c=multiverse,b=amd64
     origin archive.ubuntu.com
 500 http://archive.ubuntu.com/ubuntu lunar-updates/universe amd64 Packages
     release v=23.04,o=Ubuntu,a=lunar-updates,n=lunar,l=Ubuntu,c=universe,b=amd64
     origin archive.ubuntu.com
 500 http://archive.ubuntu.com/ubuntu lunar-updates/restricted amd64 Packages
     release v=23.04,o=Ubuntu,a=lunar-updates,n=lunar,l=Ubuntu,c=restricted,b=amd64
     origin archive.ubuntu.com
 500 http://archive.ubuntu.com/ubuntu lunar-updates/main amd64 Packages
     release v=23.04,o=Ubuntu,a=lunar-updates,n=lunar,l=Ubuntu,c=main,b=amd64
     origin archive.ubuntu.com
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     release v=23.04,o=Ubuntu,a=lunar,n=lunar,l=Ubuntu,c=multiverse,b=amd64
     origin archive.ubuntu.com
 500 http://archive.ubuntu.com/ubuntu lunar/universe amd64 Packages
     release v=23.04,o=Ubuntu,a=lunar,n=lunar,l=Ubuntu,c=universe,b=amd64
     origin archive.ubuntu.com
 500 http://archive.ubuntu.com/ubuntu lunar/restricted amd64 Packages
     release v=23.04,o=Ubuntu,a=lunar,n=lunar,l=Ubuntu,c=restricted,b=amd64
     origin archive.ubuntu.com
 500 http://archive.ubuntu.com/ubuntu lunar/main amd64 Packages
     release v=23.04,o=Ubuntu,a=lunar,n=lunar,l=Ubuntu,c=main,b=amd64
     origin archive.ubuntu.com
Pinned packages:

My touchpad stopped working all of a sudden after I started the computer. It started with issues scrolling, which tried to fix by changing the scroll mode, however, I rebooted the system to check if it would be fixed by it, and it then didn't work at all.

Correct me if I'm wrong, but the touchpad is not being recognized at all:
xinput
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ Logitech Wireless Keyboard PID:4023 id=9 [slave pointer (2)]
⎜ ↳ Logitech Wireless Mouse id=10 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
    ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
    ↳ Power Button id=6 [slave keyboard (3)]
    ↳ Video Bus id=7 [slave keyboard (3)]
    ↳ Power Button id=8 [slave keyboard (3)]
    ↳ HP TrueVision HD Camera: HP Tru id=11 [slave keyboard (3)]
    ↳ AT Translated Set 2 keyboard id=12 [slave keyboard (3)]
    ↳ Wireless hotkeys id=13 [slave keyboard (3)]
    ↳ HP WMI hotkeys id=14 [slave keyboard (3)]
    ↳ Logitech Wireless Keyboard PID:4023 id=15 [slave keyboard (3)]

But it works great after I boot into any other OS I have installed.

ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: linux-image-6.2.0-27-generic 6.2.0-27.28
ProcVersionSignature: Ubuntu 6.2.0-27.28-generic 6.2.15
Uname: Linux 6.2.0-27-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: davidp 1842 F.... wireplumber
 /dev/snd/controlC0: davidp 1842 F.... wireplumber
 /dev/snd/seq: davidp 1839 F.... pipewire
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Thu Aug 10 20:23:05 2023
InstallationDate: Installed on 2023-08-09 (1 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
MachineType: HP HP Pavilion Gaming Laptop 15-ec1xxx
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-27-generic root=UUID=294af5c2-47da-4a02-8c98-84f75c0db9a5 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-6.2.0-27-generic N/A
 linux-backports-modules-6.2.0-27-generic N/A
 linux-firmware 20230323.gitbcdcfbcf-0ubuntu1.5
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/27/2022
dmi.bios.release: 15.29
dmi.bios.vendor: AMI
dmi.bios.version: F.29
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 87B2
dmi.board.vendor: HP
dmi.board.version: 31.25
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 31.25
dmi.modalias: dmi:bvnAMI:bvrF.29:bd10/27/2022:br15.29:efr31.25:svnHP:pnHPPavilionGamingLaptop15-ec1xxx:pvr:rvnHP:rn87B2:rvr31.25:cvnHP:ct10:cvrChassisVersion:sku3Y7A5LA#ABM:
dmi.product.family: 103C_5335KV HP Pavilion
dmi.product.name: HP Pavilion Gaming Laptop 15-ec1xxx
dmi.product.sku: 3Y7A5LA#ABM
dmi.sys.vendor: HP

[David Pérez (spinthecrow)]

I've booted into a Live USB, with the same version of Ubuntu I'm running, and the touchpad works there:

xinput
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ Logitech Wireless Keyboard PID:4023 id=9 [slave pointer (2)]
⎜ ↳ Logitech Wireless Mouse id=10 [slave pointer (2)]
⎜ ↳ ELAN0718:00 04F3:30FD Mouse id=12 [slave pointer (2)]
⎜ ↳ ELAN0718:00 04F3:30FD Touchpad id=13 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
    ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
    ↳ Power Button id=6 [slave keyboard (3)]
    ↳ Video Bus id=7 [slave keyboard (3)]
    ↳ Power Button id=8 [slave keyboard (3)]
    ↳ HP TrueVision HD Camera: HP Tru id=11 [slave keyboard (3)]
    ↳ AT Translated Set 2 keyboard id=14 [slave keyboard (3)]
    ↳ Wireless hotkeys id=15 [slave keyboard (3)]
    ↳ HP WMI hotkeys id=16 [slave keyboard (3)]
    ↳ Logitech Wireless Keyboard PID:4023 id=17 [slave keyboard (3)]

[David Pérez (spinthecrow)]

Seems that going back into the installed OS, after running the Live USB, fixed the issue temporarily, but I'm sure it will fail again in a day two.

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This change was made by a bot.

[abhi (abhitruechamp)]

I have the exact same model (ec-1052ax). I have been facing this issue on this lappy since years. This issue isn't ubuntu specific but is present on almost every distro out there but not on windows. Here's a workaround to this issue that works everytime.

While booting press F9 that brings up a screen where u can choose your boot device. Choose the boot device you boot from here.

Booting using this method will cause the Linux distro you use to detect your touchpad. This is the reason why running Live USB fixed issue for @spinthecrow temporarily btw. It wasn't live USB but selecting his boot device(either through F9 or some other method) that fixed it. I am not sure how to fix this issue but maybe this workaround would provide someone more insight as to what was the issue.

PS. Posting this on HP forums yielded the response, "HP doesn't support Linux" from their team.