| 2023-08-10 13:53:50 |
Leo |
bug |
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added bug |
| 2023-08-10 13:53:50 |
Leo |
attachment added |
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lshw output https://bugs.launchpad.net/bugs/2030972/+attachment/5691478/+files/lshw.txt |
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| 2023-08-10 13:55:50 |
Leo |
summary |
No speakers sound on MSI Cyborg 15 A12V (Alder Lake PCH-P High Definition Audio)) |
No speakers sound on MSI Cyborg 15 A12V (Alder Lake PCH-P High Definition Audio) |
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| 2023-08-10 16:15:23 |
Ubuntu Foundations Team Bug Bot |
tags |
alder hda lake sound speakers |
alder bot-comment hda lake sound speakers |
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| 2023-08-10 16:44:36 |
Leo |
affects |
ubuntu |
linux (Ubuntu) |
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| 2023-08-21 19:46:32 |
Leo |
attachment added |
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alsa-info https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2030972/+attachment/5693693/+files/alsa_info.txt |
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| 2023-08-22 20:32:25 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Incomplete |
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| 2023-08-22 21:40:55 |
Leo |
tags |
alder bot-comment hda lake sound speakers |
alder apport-collected bot-comment hda lake lunar sound speakers |
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| 2023-08-22 21:40:55 |
Leo |
description |
Recently my brother bought this gaming Laptop ( https://www.msi.com/Laptop/Cyborg-15-A12VX/Specification ) , and I installed on it Ubuntu 23.04 (6.2.0-26-generic) . Everything works great, but he can't hear nothing on the laptop speakers. If he plug a headphones, or use HDMI don't have this problem. I see a lot of similar issues with this audio device, Alder Lake PCH-P High Definition Audio, in other distros and seems to be an old kernel problem:
https://askubuntu.com/questions/1454834/no-sound-out-of-laptop-speakers-with-alder-lake-audio-controller
https://bugzilla.kernel.org/show_bug.cgi?id=216311
I hope it will be fixed soon to avoid having to use headphones. |
Recently my brother bought this gaming Laptop ( https://www.msi.com/Laptop/Cyborg-15-A12VX/Specification ) , and I installed on it Ubuntu 23.04 (6.2.0-26-generic) . Everything works great, but he can't hear nothing on the laptop speakers. If he plug a headphones, or use HDMI don't have this problem. I see a lot of similar issues with this audio device, Alder Lake PCH-P High Definition Audio, in other distros and seems to be an old kernel problem:
https://askubuntu.com/questions/1454834/no-sound-out-of-laptop-speakers-with-alder-lake-audio-controller
https://bugzilla.kernel.org/show_bug.cgi?id=216311
I hope it will be fixed soon to avoid having to use headphones.
---
ProblemType: Bug
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 23.04
InstallationDate: Installed on 2023-07-05 (48 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
MachineType: Micro-Star International Co., Ltd. Cyborg 15 A12VF
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcEnviron:
LANG=gl_ES.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-27-generic root=UUID=1900688e-0b4b-4a99-839b-91e783371cf8 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 6.2.0-27.28-generic 6.2.15
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-6.2.0-27-generic N/A
linux-backports-modules-6.2.0-27-generic N/A
linux-firmware 20230323.gitbcdcfbcf-0ubuntu1.5
Tags: lunar
Uname: Linux 6.2.0-27-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sudo users
_MarkForUpload: True
dmi.bios.date: 03/27/2023
dmi.bios.release: 3.9
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: E15K1IMS.309
dmi.board.asset.tag: Default string
dmi.board.name: MS-15K1
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrE15K1IMS.309:bd03/27/2023:br3.9:svnMicro-StarInternationalCo.,Ltd.:pnCyborg15A12VF:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-15K1:rvrREV1.0:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrN/A:sku15K1.3:
dmi.product.family: GF
dmi.product.name: Cyborg 15 A12VF
dmi.product.sku: 15K1.3
dmi.product.version: REV:1.0
dmi.sys.vendor: Micro-Star International Co., Ltd. |
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| 2023-08-22 21:40:56 |
Leo |
attachment added |
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AlsaInfo.txt https://bugs.launchpad.net/bugs/2030972/+attachment/5693966/+files/AlsaInfo.txt |
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| 2023-08-22 21:40:57 |
Leo |
attachment added |
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AudioDevicesInUse.txt https://bugs.launchpad.net/bugs/2030972/+attachment/5693967/+files/AudioDevicesInUse.txt |
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| 2023-08-22 21:40:58 |
Leo |
attachment added |
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CurrentDmesg.txt https://bugs.launchpad.net/bugs/2030972/+attachment/5693968/+files/CurrentDmesg.txt |
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| 2023-08-22 21:40:58 |
Leo |
attachment added |
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IwConfig.txt https://bugs.launchpad.net/bugs/2030972/+attachment/5693969/+files/IwConfig.txt |
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| 2023-08-22 21:40:59 |
Leo |
attachment added |
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Lspci.txt https://bugs.launchpad.net/bugs/2030972/+attachment/5693970/+files/Lspci.txt |
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| 2023-08-22 21:41:00 |
Leo |
attachment added |
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Lspci-vt.txt https://bugs.launchpad.net/bugs/2030972/+attachment/5693971/+files/Lspci-vt.txt |
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| 2023-08-22 21:41:01 |
Leo |
attachment added |
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Lsusb.txt https://bugs.launchpad.net/bugs/2030972/+attachment/5693972/+files/Lsusb.txt |
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| 2023-08-22 21:41:02 |
Leo |
attachment added |
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Lsusb-t.txt https://bugs.launchpad.net/bugs/2030972/+attachment/5693973/+files/Lsusb-t.txt |
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| 2023-08-22 21:41:02 |
Leo |
attachment added |
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Lsusb-v.txt https://bugs.launchpad.net/bugs/2030972/+attachment/5693974/+files/Lsusb-v.txt |
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| 2023-08-22 21:41:04 |
Leo |
attachment added |
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PaInfo.txt https://bugs.launchpad.net/bugs/2030972/+attachment/5693975/+files/PaInfo.txt |
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| 2023-08-22 21:41:05 |
Leo |
attachment added |
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ProcCpuinfo.txt https://bugs.launchpad.net/bugs/2030972/+attachment/5693976/+files/ProcCpuinfo.txt |
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| 2023-08-22 21:41:05 |
Leo |
attachment added |
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ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/2030972/+attachment/5693977/+files/ProcCpuinfoMinimal.txt |
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| 2023-08-22 21:41:06 |
Leo |
attachment added |
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ProcInterrupts.txt https://bugs.launchpad.net/bugs/2030972/+attachment/5693978/+files/ProcInterrupts.txt |
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| 2023-08-22 21:41:07 |
Leo |
attachment added |
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ProcModules.txt https://bugs.launchpad.net/bugs/2030972/+attachment/5693979/+files/ProcModules.txt |
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| 2023-08-22 21:41:08 |
Leo |
attachment added |
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RfKill.txt https://bugs.launchpad.net/bugs/2030972/+attachment/5693980/+files/RfKill.txt |
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| 2023-08-22 21:41:08 |
Leo |
attachment added |
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UdevDb.txt https://bugs.launchpad.net/bugs/2030972/+attachment/5693981/+files/UdevDb.txt |
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| 2023-08-22 21:41:10 |
Leo |
attachment added |
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WifiSyslog.txt https://bugs.launchpad.net/bugs/2030972/+attachment/5693982/+files/WifiSyslog.txt |
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| 2023-08-22 21:41:13 |
Leo |
attachment added |
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acpidump.txt https://bugs.launchpad.net/bugs/2030972/+attachment/5693983/+files/acpidump.txt |
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| 2023-08-22 21:42:01 |
Leo |
linux (Ubuntu): status |
Incomplete |
Confirmed |
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