Activity log for bug #2028237

Date Who What changed Old value New value Message
2023-07-20 07:54:40 Chris Guiver bug added bug
2023-07-20 07:55:19 Chris Guiver linux (Ubuntu): status New Incomplete
2023-07-20 08:03:07 Ubuntu QA Website tags amd64 apport-bug mantic amd64 apport-bug iso-testing mantic
2023-07-20 08:12:16 Chris Guiver description will add details shortly ProblemType: Bug DistroRelease: Ubuntu 23.10 Package: linux-image-6.3.0-7-generic 6.3.0-7.7 ProcVersionSignature: Ubuntu 6.3.0-7.7-generic 6.3.5 Uname: Linux 6.3.0-7-generic x86_64 ApportVersion: 2.26.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: guiverc 2457 F.... wireplumber /dev/snd/seq: guiverc 2451 F.... pipewire CRDA: N/A CasperMD5CheckResult: pass Date: Thu Jul 20 17:47:51 2023 InstallationDate: Installed on 2023-07-20 (0 days ago) InstallationMedia: Ubuntu 23.10 "Mantic Minotaur" - Daily amd64 (20230719) IwConfig: lo no wireless extensions. enp0s25 no wireless extensions. MachineType: Hewlett-Packard HP Compaq dc7700 Small Form Factor ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash TERM=linux XDG_RUNTIME_DIR=<set> ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.3.0-7-generic root=UUID=b395b94d-a495-4bad-9d83-25eb344c854a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-6.3.0-7-generic N/A linux-backports-modules-6.3.0-7-generic N/A linux-firmware 20230629.gitee91452d-0ubuntu1 RfKill: SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/30/2006 dmi.bios.release: 1.5 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 786E1 v01.05 dmi.board.name: 0A54h dmi.board.vendor: Hewlett-Packard dmi.chassis.type: 4 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr786E1v01.05:bd08/30/2006:br1.5:svnHewlett-Packard:pnHPCompaqdc7700SmallFormFactor:pvr:rvnHewlett-Packard:rn0A54h:rvr:cvnHewlett-Packard:ct4:cvr:skuET090AV: dmi.product.family: 103C_53307F dmi.product.name: HP Compaq dc7700 Small Form Factor dmi.product.sku: ET090AV dmi.sys.vendor: Hewlett-Packard Ubuntu Desktop mantic install attempted to - hp dc7700 (c2d-e6320, 8gb amd/ati rv610/radeon hd2400 pro/xt) I've had issues before with some old cards... this is a RADEON issue with 6.3 kernel probably. I wonder if this box (video card anyway) is too old for Linux 6.3 & later? though Xubuntu install still works correct, as have recent Lubuntu/LXQt installs... something in GNOME gives issues. (see http://iso.qa.ubuntu.com/qatracker/milestones/446/builds/282842/testcases/1761/results/) Two install attempts... one had unusual behavior; NO TRY/install appeared, with the box eventually appearing at desktop... on starting the install option available at GUI, the screen went black & I lost control of box. refer QA test log for details; but long waits & no details were obtained.. just black screen & inability to even use text terminal... I eventually concluded session was still running as I rebooted using SysRq REISUO Second install to box was as expected.. post install checks & untouched xubuntu mantic good, ubuntu desktop however had the following - PLYMOUTH appeared as TEXT without ubuntu logo (ie. Ubuntu 23.04 in text & dots) i believe the install is perfect.. however machine is unusable.. I believe radeon issues... from text terminal all looks as it should.. but GUI will login initially & looks correct, then I quickly lose control... multiple boots tried, on many I just lose control; black screen & nothing, black screen & cursor, or endless lines of radeon/ring-stalled & no other control. System is not crashed, as I can still SysRQ REISUO to end session, but no other control appears to exist. Second install QA-test PASSED as install is good (checks, mostly done at terminal though)... hardware having issues with radeon driver being a non-install issue ProblemType: Bug DistroRelease: Ubuntu 23.10 Package: linux-image-6.3.0-7-generic 6.3.0-7.7 ProcVersionSignature: Ubuntu 6.3.0-7.7-generic 6.3.5 Uname: Linux 6.3.0-7-generic x86_64 ApportVersion: 2.26.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: guiverc 2457 F.... wireplumber  /dev/snd/seq: guiverc 2451 F.... pipewire CRDA: N/A CasperMD5CheckResult: pass Date: Thu Jul 20 17:47:51 2023 InstallationDate: Installed on 2023-07-20 (0 days ago) InstallationMedia: Ubuntu 23.10 "Mantic Minotaur" - Daily amd64 (20230719) IwConfig:  lo no wireless extensions.  enp0s25 no wireless extensions. MachineType: Hewlett-Packard HP Compaq dc7700 Small Form Factor ProcEnviron:  LANG=en_US.UTF-8  PATH=(custom, no user)  SHELL=/bin/bash  TERM=linux  XDG_RUNTIME_DIR=<set> ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.3.0-7-generic root=UUID=b395b94d-a495-4bad-9d83-25eb344c854a ro quiet splash vt.handoff=7 RelatedPackageVersions:  linux-restricted-modules-6.3.0-7-generic N/A  linux-backports-modules-6.3.0-7-generic N/A  linux-firmware 20230629.gitee91452d-0ubuntu1 RfKill: SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/30/2006 dmi.bios.release: 1.5 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 786E1 v01.05 dmi.board.name: 0A54h dmi.board.vendor: Hewlett-Packard dmi.chassis.type: 4 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr786E1v01.05:bd08/30/2006:br1.5:svnHewlett-Packard:pnHPCompaqdc7700SmallFormFactor:pvr:rvnHewlett-Packard:rn0A54h:rvr:cvnHewlett-Packard:ct4:cvr:skuET090AV: dmi.product.family: 103C_53307F dmi.product.name: HP Compaq dc7700 Small Form Factor dmi.product.sku: ET090AV dmi.sys.vendor: Hewlett-Packard
2023-07-20 08:25:34 Chris Guiver attachment added journalctrl.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2028237/+attachment/5687345/+files/journalctrl.txt
2023-07-20 08:26:25 Chris Guiver linux (Ubuntu): status Incomplete New
2023-08-22 18:02:48 Ubuntu Kernel Bot linux (Ubuntu): status New Confirmed