xhci_hcd keeps trying to identify device but no success

[Vasyl Khrystiuk]

xhci_hcd keeps trying to identify device but no success, since the device is not got registered, it has no identity and it is not listed in lsusb, but the dmesg is full of errors. I know this is unsupported fingerprint device and I cannot unatach it as it is internal. Exact USB id is unknown (see logs below). The computer configuration is: https://laptopmedia.com/laptop-specs/acer-swift-3-sf315-52-10/

Related report: https://superuser.com/questions/1725962/how-do-i-tell-the-kernel-to-stop-trying-to-activate-a-broken-usb-port

Logs:

 > sudo dmesg
[ 1726.457944] usb usb1-port9: attempt power cycle
[ 1726.882042] usb 1-9: new full-speed USB device number 77 using xhci_hcd
[ 1726.882305] usb 1-9: Device not responding to setup address.
[ 1727.089952] usb 1-9: Device not responding to setup address.
[ 1727.297804] usb 1-9: device not accepting address 77, error -71
[ 1727.425821] usb 1-9: new full-speed USB device number 78 using xhci_hcd
[ 1727.426011] usb 1-9: Device not responding to setup address.
[ 1727.633988] usb 1-9: Device not responding to setup address.
[ 1727.841805] usb 1-9: device not accepting address 78, error -71
[ 1727.842002] usb usb1-port9: unable to enumerate USB device
[ 1729.986413] pcieport 0000:00:1c.0: AER: Corrected error received: 0000:00:1c.0
[ 1729.986440] pcieport 0000:00:1c.0: PCIe Bus Error: severity=Corrected, type=Physical Layer, (Receiver ID)
[ 1729.986448] pcieport 0000:00:1c.0: device [8086:9d15] error status/mask=00000001/00002000
[ 1729.986457] pcieport 0000:00:1c.0: [ 0] RxErr (First)
[ 1730.793772] usb 1-9: new full-speed USB device number 79 using xhci_hcd
[ 1730.922005] usb 1-9: device descriptor read/64, error -71
[ 1731.157829] usb 1-9: device descriptor read/64, error -71
[ 1731.393969] usb 1-9: new full-speed USB device number 80 using xhci_hcd
[ 1731.521968] usb 1-9: device descriptor read/64, error -71
[ 1731.757752] usb 1-9: device descriptor read/64, error -71
[ 1731.866270] usb usb1-port9: attempt power cycle
[ 1732.278017] usb 1-9: new full-speed USB device number 81 using xhci_hcd
[ 1732.278281] usb 1-9: Device not responding to setup address.
[ 1732.486100] usb 1-9: Device not responding to setup address.
[ 1732.694012] usb 1-9: device not accepting address 81, error -71
[ 1732.821979] usb 1-9: new full-speed USB device number 82 using xhci_hcd
[ 1732.822220] usb 1-9: Device not responding to setup address.
[ 1733.030246] usb 1-9: Device not responding to setup address.
[ 1733.237997] usb 1-9: device not accepting address 82, error -71
[ 1733.238256] usb usb1-port9: unable to enumerate USB device
[ 1736.161786] usb 1-9: new full-speed USB device number 83 using xhci_hcd
[ 1736.289898] usb 1-9: device descriptor read/64, error -71
[ 1736.526058] usb 1-9: device descriptor read/64, error -71
[ 1736.761936] usb 1-9: new full-speed USB device number 84 using xhci_hcd
[ 1736.890047] usb 1-9: device descriptor read/64, error -71
[ 1737.126065] usb 1-9: device descriptor read/64, error -71
[ 1737.233838] usb usb1-port9: attempt power cycle
[ 1737.649662] usb 1-9: new full-speed USB device number 85 using xhci_hcd
[ 1737.649839] usb 1-9: Device not responding to setup address.
[ 1737.858134] usb 1-9: Device not responding to setup address.
[ 1738.065639] usb 1-9: device not accepting address 85, error -71
[ 1738.193701] usb 1-9: new full-speed USB device number 86 using xhci_hcd
[ 1738.193911] usb 1-9: Device not responding to setup address.
[ 1738.401831] usb 1-9: Device not responding to setup address.
[ 1738.609714] usb 1-9: device not accepting address 86, error -71
[ 1738.609893] usb usb1-port9: unable to enumerate USB device
[ 1741.513940] usb 1-9: new full-speed USB device number 87 using xhci_hcd
[ 1741.641678] usb 1-9: device descriptor read/64, error -71
[ 1741.878024] usb 1-9: device descriptor read/64, error -71
[ 1742.113855] usb 1-9: new full-speed USB device number 88 using xhci_hcd
[ 1742.242060] usb 1-9: device descriptor read/64, error -71

> lsusb
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 003: ID 04f2:b5c5 Chicony Electronics Co., Ltd HD WebCam
Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bluetooth wireless interface
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

> sudo -i
root@nb6:~# echo -n "0000:00:1c.0" > /sys/bus/pci/drivers/xhci_hcd/unbind
-bash: echo: write error: No such device

ProblemType: Bug
DistroRelease: Ubuntu 22.10
Package: linux-image-5.19.0-46-generic 5.19.0-46.47
ProcVersionSignature: Ubuntu 5.19.0-46.47-generic 5.19.17
Uname: Linux 5.19.0-46-generic x86_64
ApportVersion: 2.23.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: msangel 2205 F.... pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: XFCE
Date: Thu Jul 6 03:57:21 2023
InstallationDate: Installed on 2022-11-02 (245 days ago)
InstallationMedia: Xubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
 Bus 001 Device 003: ID 04f2:b5c5 Chicony Electronics Co., Ltd HD WebCam
 Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bluetooth wireless interface
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Swift SF315-52
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.19.0-46-generic root=/dev/mapper/vgxubuntu-root ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-5.19.0-46-generic N/A
 linux-backports-modules-5.19.0-46-generic N/A
 linux-firmware 20220923.gitf09bebf3-0ubuntu1.6
SourcePackage: linux
UpgradeStatus: Upgraded to kinetic on 2022-12-07 (210 days ago)
dmi.bios.date: 12/21/2018
dmi.bios.release: 1.8
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V1.08
dmi.board.asset.tag: Default string
dmi.board.name: Erdinger_KL
dmi.board.vendor: KBL
dmi.board.version: V1.08
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.08
dmi.ec.firmware.release: 1.4
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.08:bd12/21/2018:br1.8:efr1.4:svnAcer:pnSwiftSF315-52:pvrV1.08:rvnKBL:rnErdinger_KL:rvrV1.08:cvnAcer:ct10:cvrV1.08:sku0000000000000000:
dmi.product.family: Swift 3
dmi.product.name: Swift SF315-52
dmi.product.sku: 0000000000000000
dmi.product.version: V1.08
dmi.sys.vendor: Acer

[Vasyl Khrystiuk (modernsky)]

key issue: unable to disable the undetectable device. like Linux has a driver for every device on earth so no one needed such a function before...

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This change was made by a bot.