ug USB UPS connect. in Ubuntu

Bug #2024109 reported by Ruslan
12
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

There is such a problem. UPSs are not working. Powercom and East - also.
He began to find out what was the matter. If you enter once a second, the lsusb command, then we get the following: https://ibb.co/y0nfqMQ

it turns out that he sees UPS in USB, then he does not see.
The output of sudo dmesg | grep usb is as follows: https://ibb.co/mRG548r

Here we also see the problem.
The fact is that there used to be Ub16 and there were no such problems. Installed 18 UPS powercom does not work properly on USB. You can see it on the first screen. I do every second, the USB poll command. and it is clear that the UPS then disappears for 2 seconds, then appears. The USB polling driver is unstable. At the same time, as I wrote above, this is only on some UPSs. And only starting from kernel 4.11.10 - 4.11.12. Put 16 again - no problem again.
I began to find out in more detail. It turned out that on the kernel 4.11.12 - UPS work clearly, but as soon as the kernel 4.12-rc3 was installed. Everything. problems began.
In Ubuntu 20 problem - not resolved
In Ubuntu 22 problem - not resolved

wtf??

What have you done with the kernel since version 4.12? That some UPS are now down?? Would they fix it?

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-150-generic 5.4.0-150.167
ProcVersionSignature: Ubuntu 5.4.0-150.167-generic 5.4.233
Uname: Linux 5.4.0-150-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.27
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CasperMD5CheckResult: pass
Date: Fri Jun 16 01:29:54 2023
InstallationDate: Installed on 2023-06-13 (2 days ago)
InstallationMedia: Ubuntu-Server 20.04.6 LTS "Focal Fossa" - Release amd64 (20230314.1)
IwConfig:
 lo no wireless extensions.

 enp4s0 no wireless extensions.
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 002: ID 2166:6649 USB OPTICAL MOUSE
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Lsusb-t:
 /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/10p, 10000M
 /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/16p, 480M
     |__ Port 5: Dev 2, If 0, Class=Human Interface Device, Driver=usbhid, 1.5M
MachineType: ASUS System Product Name
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=uk_UA.utf8
 SHELL=/bin/bash
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-150-generic root=UUID=2b1cadac-2d07-4088-97e1-5725fe282542 ro
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-150-generic N/A
 linux-backports-modules-5.4.0-150-generic N/A
 linux-firmware 1.187.39
RfKill:

SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/14/2022
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2014
dmi.board.asset.tag: Default string
dmi.board.name: PRIME B660M-K D4
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2014:bd10/14/2022:svnASUS:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEB660M-KD4:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: ASUS

Revision history for this message
Ruslan (zevsua) wrote :
affects: ubuntu → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
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