missing camera for Acer Swift SF514-56T

Bug #2021430 reported by Ciprian Pascu
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I recently bought Acer Swift SF514-56T laptop and installed ubuntu on it. Sadly, I can not use the embedded camera. My first thought goes to the missing drivers.
Please help,
Thank you,
Ciprian

ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: cheese 44.0-1
ProcVersionSignature: Ubuntu 6.2.0-20.20-generic 6.2.6
Uname: Linux 6.2.0-20-generic x86_64
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sun May 28 19:21:00 2023
InstallationDate: Installed on 2023-01-24 (123 days ago)
InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020)
MachineType: Acer Swift SF514-56T
RelatedPackageVersions:
 cheese 44.0-1
 cheese-common 44.0-1
SourcePackage: linux
UpgradeStatus: Upgraded to lunar on 2023-05-01 (26 days ago)
dmi.bios.date: 11/22/2022
dmi.bios.release: 1.11
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.11
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Seahorse_ADP
dmi.board.vendor: ADL
dmi.board.version: V1.11
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 1.11
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.11:bd11/22/2022:br1.11:efr1.11:svnAcer:pnSwiftSF514-56T:pvrV1.11:rvnADL:rnSeahorse_ADP:rvrV1.11:cvnAcer:ct10:cvrChassisVersion:sku0000000000000000:
dmi.product.family: Swift 5
dmi.product.name: Swift SF514-56T
dmi.product.sku: 0000000000000000
dmi.product.version: V1.11
dmi.sys.vendor: Acer

Revision history for this message
Ciprian Pascu (ciprianpascu) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 2021430

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Ciprian Pascu (ciprianpascu) wrote :

Sorry, I can not run apport-collect 2021430. But the attached information should be more than enough. thank you

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
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