Asus Crosshair x670e Extreme can't poweroff, just restarts

[Cameron Berkenpas]

Whenever I attempt to poweroff my system, whether it's from the desktop or the via "poweroff" on the console, my computer goes through the proper shutdown procedure, seems to hang a little bit, and then simply restarts.

This did not occur with my previous install of Ubuntu 22.04. I don't have this problem with 22.04 and my laptop. Likely related to the fact that my desktop is a newer AMD Zen 4/am5 based platform.

Windows is able to shut down proper as is FreeBSD suggesting this is likely a Linux (or Ubuntu-specific) issue.

ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: linux-image-6.2.0-20-generic 6.2.0-20.20
ProcVersionSignature: Ubuntu 6.2.0-20.20-generic 6.2.6
Uname: Linux 6.2.0-20-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: KDE
Date: Wed May 17 18:19:04 2023
InstallationDate: Installed on 2023-05-16 (1 days ago)
InstallationMedia: Kubuntu 23.04 "Lunar Lobster" - Release amd64 (20230414.1)
MachineType: ASUS System Product Name
ProcFB:

ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.2.0-20-generic root=UUID=4059c9b3-4246-4d37-81f9-edac5a614233 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RebootRequiredPkgs: Error: path contained symlinks.
RelatedPackageVersions:
 linux-restricted-modules-6.2.0-20-generic N/A
 linux-backports-modules-6.2.0-20-generic N/A
 linux-firmware 20230323.gitbcdcfbcf-0ubuntu1
RfKill:
 0: hci0: Bluetooth
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/16/2023
dmi.bios.release: 14.15
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1415
dmi.board.asset.tag: Default string
dmi.board.name: ROG CROSSHAIR X670E EXTREME
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1415:bd05/16/2023:br14.15:svnASUS:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnROGCROSSHAIRX670EEXTREME:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: ASUS

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This change was made by a bot.

[Cameron Berkenpas (hiryu88)]

Turns out the issue is due to having Wake-on-Lan enabled (WoL) and USB. This can be fixed by appending "xhci_hcd.quirks=270336" to the kernel command line.

A bit more info here:
https://wiki.archlinux.org/title/Wake-on-LAN#Fix_by_Kernel_quirks

Seem this is a bit of a common issue with motherboards having WoL enabled.

For this motherboard, the option to enable WoL is called "Power on By PCI-E" under Advanced->APM Configuration.

The fact that this problem didn't exist under an old version of Ubuntu, FreeBSD, and Windows suggests that there was a regression at some point. I'm just happy to have this resolved, at least for now.