Internal 'Genesys Logic, Inc. Hub' disconnects from ASUS PN50 during boot
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
Description: Ubuntu Lunar Lobster (development branch)
Release: 23.04
libinput-bin:
Installed: 1.22.1-1
Candidate: 1.22.1-1
Version table:
*** 1.22.1-1 500
500 http://
100 /var/lib/
linux-image-
Installed: 6.2.0.20.20
Candidate: 6.2.0.20.20
Version table:
*** 6.2.0.20.20 500
500 http://
100 /var/lib/
After upgrading to the 23.04 beta from 22.10 the system (an ASUS PN-50 mini-PC) became unresponsive to any (USB) keyboard or mouse input.
This is still the case when the Ubuntu recovery option is chosen in the boot menu.
Different USB keyboards and mice/plugging unplugging etc have no effect.
The system boots all the way to the Ubuntu login screen and can be accessed via ssh.
When booted into Windows all is still functioning correctly
Unclear if this is a libinput problem, or lies elsewhere (kernel?)
ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: libinput-bin 1.22.1-1
ProcVersionSign
Uname: Linux 6.2.0-20-generic x86_64
NonfreeKernelMo
ApportVersion: 2.26.0-0ubuntu2
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckR
Date: Thu Apr 13 09:00:56 2023
DistUpgraded: 2023-04-10 16:30:22,175 DEBUG Running PostInstallScript: '/usr/lib/
DistroCodename: lunar
DistroVariant: ubuntu
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] Renoir [1002:1636] (rev c3) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Renoir [1043:87e7]
InstallationDate: Installed on 2020-11-14 (879 days ago)
InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Release amd64 (20201022)
MachineType: ASUSTeK COMPUTER INC. MINIPC PN50
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: libinput
UpgradeStatus: Upgraded to lunar on 2023-04-10 (2 days ago)
dmi.bios.date: 07/06/2022
dmi.bios.release: 6.24
dmi.bios.vendor: ASUSTeK COMPUTER INC.
dmi.bios.version: 0624
dmi.board.
dmi.board.name: PN50
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: To be filled by O.E.M.
dmi.chassis.
dmi.chassis.type: 35
dmi.chassis.vendor: Default string
dmi.chassis.
dmi.modalias: dmi:bvnASUSTeKC
dmi.product.family: Vivo PC
dmi.product.name: MINIPC PN50
dmi.product.
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.114-1
version.
version.
version.
version.
version.
version.
version.
Changed in linux (Ubuntu): | |
status: | Incomplete → New |
description: | updated |
summary: |
- Genesys Logic, Inc. Hub disconnects from ASUS PN50 during boot + Internal USB hub disconnects from ASUS PN50 during boot |
summary: |
- Internal USB hub disconnects from ASUS PN50 during boot + Internal 'Genesys Logic, Inc. Hub' disconnects from ASUS PN50 during + boot |
tags: | added: fixed-upstream |
tags: | removed: fixed-upstream |
The kernel log shows the mouse and keyboard were found during boot, connected to the Genesys Logic, Inc. Hub. But a few seconds later the hub disconnected. So you might have a faulty USB hub. Please try without it.