No HDMI with Intel Iris Xe Graphics

Bug #2012953 reported by Vincent
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Hi

I have a XMG Focus 17 laptop.
i7-12700H with Intel Iris Xe Graphics
Nvidia RTX 3060.
Dualboot LinuxMint 21.1 (based on Ubuntu 22.04) / Windows 10

Kernel 5.15.0-67-generic

HDMI output (2nd screen, TV) works fine with :
-Windows
-LinuxMint with Nvidia card activated

BUT
don't work with :
LinuxMint with Intel Graphic GPU.
I have the same pb on another laptop DELL VOSTRO 5630 (no Nvidia, only Intel GPU), running LinuxMint 21.1 too.

So the issue comes from the Intel Iris GPU. My hdmi wires are OK.

Here are some command lines ouputs :
$ inxi -bG
System:
Host: vincent-XMG-FOCUS-M22 Kernel: 5.15.0-67-generic x86_64 bits: 64
Desktop: Cinnamon 5.6.8 Distro: Linux Mint 21.1 Vera
Machine:
Type: Laptop System: SchenkerGmbH product: XMG FOCUS (M22) v: N/A
serial: <superuser required>
Mobo: NB01 model: NP5x_NP6x_NP7xPNP serial: <superuser required>
UEFI: INSYDE v: 1.07.09RTR2 date: 12/01/2022
Battery:
ID-1: BAT0 charge: 51.3 Wh (100.0%) condition: 51.3/52.5 Wh (97.8%)
CPU:
Info: 14-core (6-mt/8-st) 12th Gen Intel Core i7-12700H [MST AMCP]
speed (MHz): avg: 715 min/max: 400/4600:4700:3500
Graphics:
Device-1: Intel Alder Lake-P Integrated Graphics driver: i915 v: kernel
Device-2: NVIDIA GA106M [GeForce RTX 3060 Mobile / Max-Q] driver: N/A
Device-3: Acer BisonCam NB Pro type: USB driver: uvcvideo
Display: x11 server: X.Org v: 1.21.1.3 driver: X: loaded: modesetting
unloaded: fbdev,vesa gpu: i915 resolution: 1920x1080~144Hz
OpenGL: renderer: Mesa Intel Graphics (ADL GT2) v: 4.6 Mesa 22.2.5
Network:
Device-1: Intel Alder Lake-P PCH CNVi WiFi driver: iwlwifi
Device-2: Intel Ethernet I219-V driver: e1000e
Drives:
Local Storage: total: 2.73 TiB used: 1.13 TiB (41.5%)
Info:
Processes: 386 Uptime: 3h 12m Memory: 15.34 GiB used: 3.21 GiB (20.9%)
Shell: Bash inxi: 3.3.13
-------------------------------------------------------

$ grep . /sys/class/drm/*/status
/sys/class/drm/card0-DP-1/status:disconnected
/sys/class/drm/card0-DP-2/status:disconnected
/sys/class/drm/card0-DP-3/status:disconnected
/sys/class/drm/card0-DP-4/status:disconnected
/sys/class/drm/card0-eDP-1/status:connected

Thanks a lot

Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 2012953

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Jarno Suni (jarnos) wrote :

This could be a duplicate of the bug I reported: https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe-5.15/+bug/2009672

Did you try setting a lower resolution?

Revision history for this message
Vincent (vince35400) wrote :

Hi Jarno

I didn't try because the laptop don't even see the screen plugged in hdmi. Nothing happens, screen turns to sleep mode.
that is confirmed with the screen setting in Cinnamon : only the laptop screen is mentioned.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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