Activity log for bug #2009243

Date Who What changed Old value New value Message
2023-03-04 03:16:46 Curtiss Clarke bug added bug
2023-03-04 04:23:34 Ubuntu Foundations Team Bug Bot tags ae-7 creative kernel5.19.0-35 ae-7 bot-comment creative kernel5.19.0-35
2023-03-04 08:05:18 Paul White affects ubuntu linux (Ubuntu)
2023-03-04 08:30:06 Ubuntu Kernel Bot linux (Ubuntu): status New Incomplete
2023-03-04 17:42:09 Curtiss Clarke tags ae-7 bot-comment creative kernel5.19.0-35 ae-7 apport-collected bot-comment creative kernel5.19.0-35 vera
2023-03-04 17:42:10 Curtiss Clarke description 2023-03-03 Attempted install of kernel 5.19.0-35 using the Linux Mint package installer LM 21.1 Vera, release 21.1). Clobbered my Sound Blaster AE-7. Could not even locate the device using Sound manager utility on Linux Mint Panel (the enumerated device showed up as the embedded sound chip on the mobo which I had previously disabled in the UEFI setup). Uninstalled kernel and reverted back to 5.19.0-32 using Timeshift restore feature which worked fine before the update to 5.19.0-35. Tried again to install 5.19.0-35 the same way, just to be sure. The SB AE-7 got clobbered again. So restored back to 5.19.0-32 generic one more time, using Timeshift. SB AE-7 works fine now with this lower version kernel. Current hardware config: ------------------------ Asus Prime Z790-P wifi mobo. Intel Core i3-13100 processor (with Intel UHD 730 graphics). Corsair Vengeance DDR5 32gb (2x16) ram, 5200Mhz. 3 x Nvme SSD. Boot drive is Western Digital Black SN770 500gb. Asus Nvidia RTX-3050 PCIe graphics card. Creative Labs Sound Blaster AE-7 audio card (PCIe). On-board audio chip (Realtek 7.1 Surround Sound High Definition Audio) is disabled in UEFI. UEFI is AMI/BIOS, revision 0812. Linux Mint 21.1 is running on barebones hardware, no VM involved. No other O/S's are installed on the machine. ----- Running sudo lspci -vnvn > lspci-vnvn.log gave the following error message... pcilib: sysfs_read_vpd: read failed: No such device 2023-03-03 Attempted install of kernel 5.19.0-35 using the Linux Mint package installer LM 21.1 Vera, release 21.1). Clobbered my Sound Blaster AE-7. Could not even locate the device using Sound manager utility on Linux Mint Panel (the enumerated device showed up as the embedded sound chip on the mobo which I had previously disabled in the UEFI setup). Uninstalled kernel and reverted back to 5.19.0-32 using Timeshift restore feature which worked fine before the update to 5.19.0-35. Tried again to install 5.19.0-35 the same way, just to be sure. The SB AE-7 got clobbered again. So restored back to 5.19.0-32 generic one more time, using Timeshift. SB AE-7 works fine now with this lower version kernel. Current hardware config: ------------------------ Asus Prime Z790-P wifi mobo. Intel Core i3-13100 processor (with Intel UHD 730 graphics). Corsair Vengeance DDR5 32gb (2x16) ram, 5200Mhz. 3 x Nvme SSD. Boot drive is Western Digital Black SN770 500gb. Asus Nvidia RTX-3050 PCIe graphics card. Creative Labs Sound Blaster AE-7 audio card (PCIe). On-board audio chip (Realtek 7.1 Surround Sound High Definition Audio) is disabled in UEFI. UEFI is AMI/BIOS, revision 0812. Linux Mint 21.1 is running on barebones hardware, no VM involved. No other O/S's are installed on the machine. ----- Running sudo lspci -vnvn > lspci-vnvn.log gave the following error message... pcilib: sysfs_read_vpd: read failed: No such device --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu82.3 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: mikey 4106 F.... wireplumber /dev/snd/controlC0: mikey 4106 F.... wireplumber /dev/snd/seq: mikey 4105 F.... pipewire CasperMD5CheckResult: unknown CurrentDesktop: X-Cinnamon DistroRelease: Linux Mint 21.1 InstallationDate: Installed on 2023-01-31 (32 days ago) InstallationMedia: Linux Mint 21.1 "Vera" - Release amd64 20221217 MachineType: ASUS System Product Name NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 EFI VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-32-generic root=UUID=854c280c-7c5c-494d-a304-db66cf592baf ro quiet splash ProcVersionSignature: Ubuntu 5.19.0-32.33~22.04.1-generic 5.19.17 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.19.0-32-generic N/A linux-backports-modules-5.19.0-32-generic N/A linux-firmware 20220329.git681281e4-0ubuntu3.10 Tags: vera Uname: Linux 5.19.0-32-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/24/2023 dmi.bios.release: 8.12 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 0812 dmi.board.asset.tag: Default string dmi.board.name: PRIME Z790-P WIFI dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0812:bd02/24/2023:br8.12:svnASUS:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEZ790-PWIFI:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.sku: SKU dmi.product.version: System Version dmi.sys.vendor: ASUS
2023-03-04 17:42:12 Curtiss Clarke attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/2009243/+attachment/5651651/+files/AlsaInfo.txt
2023-03-04 17:42:13 Curtiss Clarke attachment added CRDA.txt https://bugs.launchpad.net/bugs/2009243/+attachment/5651652/+files/CRDA.txt
2023-03-04 17:42:15 Curtiss Clarke attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/2009243/+attachment/5651653/+files/CurrentDmesg.txt
2023-03-04 17:42:17 Curtiss Clarke attachment added IwConfig.txt https://bugs.launchpad.net/bugs/2009243/+attachment/5651654/+files/IwConfig.txt
2023-03-04 17:42:18 Curtiss Clarke attachment added Lspci.txt https://bugs.launchpad.net/bugs/2009243/+attachment/5651655/+files/Lspci.txt
2023-03-04 17:42:19 Curtiss Clarke attachment added Lspci-vt.txt https://bugs.launchpad.net/bugs/2009243/+attachment/5651656/+files/Lspci-vt.txt
2023-03-04 17:42:20 Curtiss Clarke attachment added Lsusb.txt https://bugs.launchpad.net/bugs/2009243/+attachment/5651657/+files/Lsusb.txt
2023-03-04 17:42:22 Curtiss Clarke attachment added Lsusb-t.txt https://bugs.launchpad.net/bugs/2009243/+attachment/5651658/+files/Lsusb-t.txt
2023-03-04 17:42:24 Curtiss Clarke attachment added Lsusb-v.txt https://bugs.launchpad.net/bugs/2009243/+attachment/5651659/+files/Lsusb-v.txt
2023-03-04 17:42:26 Curtiss Clarke attachment added PaInfo.txt https://bugs.launchpad.net/bugs/2009243/+attachment/5651660/+files/PaInfo.txt
2023-03-04 17:42:28 Curtiss Clarke attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/2009243/+attachment/5651661/+files/ProcCpuinfo.txt
2023-03-04 17:42:29 Curtiss Clarke attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/2009243/+attachment/5651662/+files/ProcCpuinfoMinimal.txt
2023-03-04 17:42:30 Curtiss Clarke attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/2009243/+attachment/5651663/+files/ProcEnviron.txt
2023-03-04 17:42:31 Curtiss Clarke attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/2009243/+attachment/5651664/+files/ProcInterrupts.txt
2023-03-04 17:42:33 Curtiss Clarke attachment added ProcModules.txt https://bugs.launchpad.net/bugs/2009243/+attachment/5651665/+files/ProcModules.txt
2023-03-04 17:42:34 Curtiss Clarke attachment added RfKill.txt https://bugs.launchpad.net/bugs/2009243/+attachment/5651666/+files/RfKill.txt
2023-03-04 17:42:36 Curtiss Clarke attachment added UdevDb.txt https://bugs.launchpad.net/bugs/2009243/+attachment/5651667/+files/UdevDb.txt
2023-03-04 17:42:38 Curtiss Clarke attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/2009243/+attachment/5651668/+files/WifiSyslog.txt
2023-03-04 17:42:43 Curtiss Clarke attachment added acpidump.txt https://bugs.launchpad.net/bugs/2009243/+attachment/5651669/+files/acpidump.txt
2023-03-04 17:48:04 Curtiss Clarke linux (Ubuntu): status Incomplete Confirmed
2023-03-18 13:32:16 Oscaruzzo marked as duplicate 2009224
2023-03-18 13:34:19 Oscaruzzo removed duplicate marker 2009224
2023-03-20 08:11:18 Oscaruzzo bug added subscriber Oscaruzzo
2023-03-23 11:54:53 Rovano bug task added linux-hwe-5.19 (Ubuntu)
2023-03-23 11:55:57 Rovano linux-hwe-5.19 (Ubuntu): status New Confirmed
2023-04-24 18:27:16 Daniel bug added subscriber Daniel
2023-05-22 21:05:56 Oscaruzzo information type Public Public Security
2023-05-22 21:06:06 Oscaruzzo information type Public Security Public