updating to ubuntu kernel 5.19.0-35 gives black screen

Bug #2009226 reported by Edward H. Welbon
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I updated software this morning and on reboot ubuntu kernel 5.19.0-35 gives black screen. It appears to be an issue with graphics as I can access a console and login. I am able boot and run normally with 5.19.0-32-generic. I am using nvidia drivers.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu82.3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC3: ehwelbon 200265 F.... pulseaudio
 /dev/snd/controlC1: ehwelbon 200265 F.... pulseaudio
 /dev/snd/controlC0: ehwelbon 200265 F.... pulseaudio
 /dev/snd/controlC2: ehwelbon 200265 F.... pulseaudio
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 22.04
InstallationDate: Installed on 2022-11-12 (111 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
IwConfig:
 lo no wireless extensions.

 enp5s0 no wireless extensions.

 enp6s0 no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. EP45-UD3P
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.19.0-32-generic root=UUID=e6b6f51c-9df1-418d-b1ed-c750e195f6cd ro audit=1 quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.19.0-32.33~22.04.1-generic 5.19.17
RelatedPackageVersions:
 linux-restricted-modules-5.19.0-32-generic N/A
 linux-backports-modules-5.19.0-32-generic N/A
 linux-firmware 20220329.git681281e4-0ubuntu3.10
RfKill:

Tags: jammy wayland-session
Uname: Linux 5.19.0-32-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip floppy lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 11/23/2009
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: FD
dmi.board.name: EP45-UD3P
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrFD:bd11/23/2009:svnGigabyteTechnologyCo.,Ltd.:pnEP45-UD3P:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnEP45-UD3P:rvr:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:sku:
dmi.product.name: EP45-UD3P
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

Revision history for this message
Edward H. Welbon (ehwelbon) wrote (last edit ):

I am presently not running in the problematic 5.19.0-35 kernel. I have attached the output from "sudo lspci -vnvn > lspci-vnvn.log" while running 5.19.0-32-generic/

Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 2009226

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
description: updated
Revision history for this message
Edward H. Welbon (ehwelbon) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected jammy wayland-session
description: updated
Revision history for this message
Edward H. Welbon (ehwelbon) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Edward H. Welbon (ehwelbon) wrote : Lspci.txt

apport information

Revision history for this message
Edward H. Welbon (ehwelbon) wrote : Lspci-vt.txt

apport information

Revision history for this message
Edward H. Welbon (ehwelbon) wrote : Lsusb.txt

apport information

Revision history for this message
Edward H. Welbon (ehwelbon) wrote : Lsusb-t.txt

apport information

Revision history for this message
Edward H. Welbon (ehwelbon) wrote : Lsusb-v.txt

apport information

Revision history for this message
Edward H. Welbon (ehwelbon) wrote : PaInfo.txt

apport information

Revision history for this message
Edward H. Welbon (ehwelbon) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Edward H. Welbon (ehwelbon) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Edward H. Welbon (ehwelbon) wrote : ProcInterrupts.txt

apport information

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Edward H. Welbon (ehwelbon) wrote : ProcModules.txt

apport information

Revision history for this message
Edward H. Welbon (ehwelbon) wrote : PulseList.txt

apport information

Revision history for this message
Edward H. Welbon (ehwelbon) wrote : UdevDb.txt

apport information

Revision history for this message
Edward H. Welbon (ehwelbon) wrote : WifiSyslog.txt

apport information

Revision history for this message
Edward H. Welbon (ehwelbon) wrote : acpidump.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Edward H. Welbon (ehwelbon) wrote (last edit ):

I ran "apport-collect 2009226" while booted to 5.19.0-32, not while booted to 5.19.0-35 because X/Wayland doesn't start in 5.19.0-35. If apport-collect will run in a terminal window then I can boot to 5.19.0-35 and run apport-collect if needed/helpful.

Revision history for this message
Kevin (kmhallen0) wrote :

I had a similar issue with a black screen after kernel update to 5.19.0-35. Kernel 5.19.0-32 still worked.

Updating NVIDIA drivers to 525.85.05 fixed 5.19.0-35 and broke 5.19.0-32

Revision history for this message
Edward H. Welbon (ehwelbon) wrote :

@kmhallen0. I discovered that reinstalling driver 525.85.12 worked as well. I think that the real problem is that Ubuntu Software Updater did not install the NVIDIA drivers correctly. I have not tried the 5.19.0-32 kernel. Thanks for responding.

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