amdgpu reset during firefox video

Bug #2008186 reported by Daniel Tang
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

My screen suddenly froze when watching a hardware-accelerated YouTube video in Firefox. The sound continued to play until my next step. I switched to TT1 to find out that the GPU reset in dmesg. I am happy that it didn't crash my whole machine like my computer with an older GPU, but the GPU shouldn't be crashing. I tried to do `kwin_wayland --replace`, but in addition to losing all my windows as that feature is missing in kwin, my second (right-side) monitor showed a trail of cursors (software cursors enabled) and was flickering when I opened a Konsole window unlike my left monitor. When I did `killall5`, the flickering stopped and I was back at lightdm. When I logged back in, my taskbar that I have on my right monitor was moved to my left one and I had to drag it back.

# lsb_release -rd

Description: Ubuntu 22.10
Release: 22.10

# apt-cache policy linux-image-generic

linux-image-generic:
  Installed: (none)
  Candidate: 5.19.0.31.28
  Version table:
     5.19.0.31.28 500
        500 http://gpl.savoirfairelinux.net/pub/mirrors/ubuntu kinetic-updates/main amd64 Packages
        500 http://gpl.savoirfairelinux.net/pub/mirrors/ubuntu kinetic-security/main amd64 Packages
     5.19.0.21.21 500
        500 http://gpl.savoirfairelinux.net/pub/mirrors/ubuntu kinetic/main amd64 Packages

# version.log

Attached by apport

# lspci-vnvn.log

Attached by apport

# Expected behavior

To be able to watch to videos without my GPU crashing.

# Actual behavior

The GPU crashes as described above and as logged in dmesg.

ProblemType: Bug
DistroRelease: Ubuntu 22.10
Package: linux-image-5.19.0-31-generic 5.19.0-31.32
ProcVersionSignature: Ubuntu 5.19.0-31.32-generic 5.19.17
Uname: Linux 5.19.0-31-generic x86_64
ApportVersion: 2.23.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: home 46003 F.... wireplumber
 /dev/snd/controlC0: home 46003 F.... wireplumber
 /dev/snd/seq: home 46001 F.... pipewire
CasperMD5CheckResult: pass
CurrentDesktop: KDE
Date: Thu Feb 23 01:55:52 2023
InstallationDate: Installed on 2022-11-05 (110 days ago)
InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020)
IwConfig:
 lo no wireless extensions.

 enp39s0 no wireless extensions.

 docker0 no wireless extensions.
MachineType: Micro-Star International Co., Ltd. MS-7C37
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.19.0-31-generic root=/dev/mapper/vgubuntu-root ro quiet splash amdgpu.runpm=0 vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-5.19.0-31-generic N/A
 linux-backports-modules-5.19.0-31-generic N/A
 linux-firmware 20220923.gitf09bebf3-0ubuntu1.4
RfKill:

SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/10/2022
dmi.bios.release: 5.17
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: H.I0
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: X570-A PRO (MS-7C37)
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: 3.0
dmi.chassis.asset.tag: To be filled by O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: 3.0
dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrH.I0:bd08/10/2022:br5.17:svnMicro-StarInternationalCo.,Ltd.:pnMS-7C37:pvr3.0:rvnMicro-StarInternationalCo.,Ltd.:rnX570-APRO(MS-7C37):rvr3.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr3.0:skuTobefilledbyO.E.M.:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7C37
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: 3.0
dmi.sys.vendor: Micro-Star International Co., Ltd.

Revision history for this message
Daniel Tang (daniel-z-tg) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
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