Activity log for bug #2007798

Date Who What changed Old value New value Message
2023-02-20 03:15:34 Kevin Yeh bug added bug
2023-02-20 03:16:33 Kevin Yeh alsa-driver (Ubuntu): importance High Critical
2023-02-20 03:41:14 Kevin Yeh alsa-driver (Ubuntu): assignee Kai-Heng Feng (kaihengfeng)
2023-02-20 11:51:31 Kai-Heng Feng affects alsa-driver (Ubuntu) linux (Ubuntu)
2023-02-20 11:51:56 Kai-Heng Feng nominated for series Ubuntu Jammy
2023-02-20 11:51:56 Kai-Heng Feng bug task added linux (Ubuntu Jammy)
2023-02-20 12:00:09 Ubuntu Kernel Bot linux (Ubuntu): status New Incomplete
2023-02-20 12:00:11 Ubuntu Kernel Bot linux (Ubuntu Jammy): status New Incomplete
2023-02-21 01:43:02 Kai-Heng Feng linux (Ubuntu): status Incomplete Fix Released
2023-02-21 01:43:05 Kai-Heng Feng linux (Ubuntu Jammy): status Incomplete In Progress
2023-02-21 01:43:07 Kai-Heng Feng linux (Ubuntu Jammy): assignee Kai-Heng Feng (kaihengfeng)
2023-02-21 01:43:09 Kai-Heng Feng linux (Ubuntu): assignee Kai-Heng Feng (kaihengfeng)
2023-02-22 04:53:11 Kai-Heng Feng description [Summary] During the kernel SRU testing on focal-hwe, I found the audio output of some machines are broken. I've tested some of machine on Jammy using same kernel(5.15.0-66-generic) and haven't seen this happened. The volume bars in settings react to what sound is played correctly and device is detected as well. [Reproduce steps] 1. install focal 2. enable -proposed 3. run apt dist-upgrade. 4. reboot. 5. press fn keys to volume up then volume down or play a short youtube video. 6. after a while can't hear any sound from the speaker. [Failure rate] 10/10 [Additional info] If I run "sudo alsa force-reload" can make audio work again, but after a while it breaks again. These are machines that impacted by this bug: https://certification.canonical.com/hardware/202007-28045/ https://certification.canonical.com/hardware/201906-27109/ https://certification.canonical.com/hardware/201903-26881/ https://certification.canonical.com/hardware/202007-28047/ https://certification.canonical.com/hardware/202007-28055/ https://certification.canonical.com/hardware/202005-27899/ ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.15.0-66.73~20.04.1-generic 5.15.85 Uname: Linux 5.15.0-66-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.25 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: ubuntu 1303 F.... pulseaudio CasperMD5CheckResult: skip Date: Sun Feb 19 21:24:59 2023 InstallationDate: Installed on 2020-08-03 (930 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_Card: Cannon Lake PCH cAVS - sof-hda-dsp Symptom_Jack: Speaker, Internal Symptom_PulseAudioLog: Feb 19 20:53:23 dell-inspiron-7591-nebula-n15a-c2-201903-26881 dbus-daemon[985]: [system] Activating via systemd: service name='org.freedesktop.RealtimeKit1' unit='rtkit-daemon.service' requested by ':1.34' (uid=1000 pid=1303 comm="/usr/bin/pulseaudio --daemonize=no --log-target=jo" label="unconfined") Symptom_Type: Sound works for a while, then breaks Title: [Inspiron 7590, Realtek ALC3254, Speaker, Internal] fails after a while UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/06/2019 dmi.bios.release: 1.5 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.5.1 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.5.1:bd11/06/2019:br1.5:svnDellInc.:pnInspiron7590:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:sku0922: dmi.product.family: Inspiron dmi.product.name: Inspiron 7590 dmi.product.sku: 0922 dmi.sys.vendor: Dell Inc. == SRU Justification == [Impact] Audio playback becomes silent on some Intel SoF systems. [Fix] Revert offending commit. [Test] The speaker can always play sound after the commit gets reverted. [Where problems could occur] Audio on linux 5.15 has been working fine without the patch for a long time, so this only restore it to where it was. == Original Bug Report == [Summary] During the kernel SRU testing on focal-hwe, I found the audio output of some machines are broken. I've tested some of machine on Jammy using same kernel(5.15.0-66-generic) and haven't seen this happened. The volume bars in settings react to what sound is played correctly and device is detected as well. [Reproduce steps] 1. install focal 2. enable -proposed 3. run apt dist-upgrade. 4. reboot. 5. press fn keys to volume up then volume down or play a short youtube video. 6. after a while can't hear any sound from the speaker. [Failure rate] 10/10 [Additional info] If I run "sudo alsa force-reload" can make audio work again, but after a while it breaks again. These are machines that impacted by this bug: https://certification.canonical.com/hardware/202007-28045/ https://certification.canonical.com/hardware/201906-27109/ https://certification.canonical.com/hardware/201903-26881/ https://certification.canonical.com/hardware/202007-28047/ https://certification.canonical.com/hardware/202007-28055/ https://certification.canonical.com/hardware/202005-27899/ ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.15.0-66.73~20.04.1-generic 5.15.85 Uname: Linux 5.15.0-66-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.25 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: ubuntu 1303 F.... pulseaudio CasperMD5CheckResult: skip Date: Sun Feb 19 21:24:59 2023 InstallationDate: Installed on 2020-08-03 (930 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) PackageArchitecture: all ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  XDG_RUNTIME_DIR=<set>  LANG=en_US.UTF-8  SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_Card: Cannon Lake PCH cAVS - sof-hda-dsp Symptom_Jack: Speaker, Internal Symptom_PulseAudioLog: Feb 19 20:53:23 dell-inspiron-7591-nebula-n15a-c2-201903-26881 dbus-daemon[985]: [system] Activating via systemd: service name='org.freedesktop.RealtimeKit1' unit='rtkit-daemon.service' requested by ':1.34' (uid=1000 pid=1303 comm="/usr/bin/pulseaudio --daemonize=no --log-target=jo" label="unconfined") Symptom_Type: Sound works for a while, then breaks Title: [Inspiron 7590, Realtek ALC3254, Speaker, Internal] fails after a while UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/06/2019 dmi.bios.release: 1.5 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.5.1 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.5.1:bd11/06/2019:br1.5:svnDellInc.:pnInspiron7590:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:sku0922: dmi.product.family: Inspiron dmi.product.name: Inspiron 7590 dmi.product.sku: 0922 dmi.sys.vendor: Dell Inc.
2023-02-22 04:53:15 Kai-Heng Feng linux (Ubuntu Jammy): status In Progress Confirmed
2023-02-22 04:53:19 Kai-Heng Feng linux (Ubuntu Jammy): importance Undecided Medium
2023-02-22 08:36:31 Stefan Bader tags amd64 apport-bug cert-sru focal uec-images amd64 apport-bug cert-sru focal sru-20230130 uec-images
2023-02-22 14:01:34 Stefan Bader linux (Ubuntu Jammy): status Confirmed Fix Committed
2023-03-01 21:38:29 Launchpad Janitor linux (Ubuntu Jammy): status Fix Committed Fix Released
2023-03-01 21:38:29 Launchpad Janitor cve linked 2022-20369
2023-03-01 21:38:29 Launchpad Janitor cve linked 2022-3545
2023-03-01 21:38:29 Launchpad Janitor cve linked 2022-4139
2023-03-01 21:38:29 Launchpad Janitor cve linked 2022-47520
2023-03-01 21:38:29 Launchpad Janitor cve linked 2023-0179
2023-03-01 21:38:29 Launchpad Janitor cve linked 2023-0461
2023-03-02 00:52:28 Ubuntu Kernel Bot tags amd64 apport-bug cert-sru focal sru-20230130 uec-images amd64 apport-bug cert-sru focal kernel-spammed-jammy-linux-aws sru-20230130 uec-images verification-needed-jammy
2023-03-02 01:46:55 Ubuntu Kernel Bot tags amd64 apport-bug cert-sru focal kernel-spammed-jammy-linux-aws sru-20230130 uec-images verification-needed-jammy amd64 apport-bug cert-sru focal kernel-spammed-jammy-linux-aws kernel-spammed-jammy-linux-gcp sru-20230130 uec-images verification-needed-jammy
2023-03-02 01:47:34 Ubuntu Kernel Bot tags amd64 apport-bug cert-sru focal kernel-spammed-jammy-linux-aws kernel-spammed-jammy-linux-gcp sru-20230130 uec-images verification-needed-jammy amd64 apport-bug cert-sru focal kernel-spammed-jammy-linux-aws kernel-spammed-jammy-linux-azure kernel-spammed-jammy-linux-gcp sru-20230130 uec-images verification-needed-jammy
2023-03-08 23:42:11 Ubuntu Kernel Bot tags amd64 apport-bug cert-sru focal kernel-spammed-jammy-linux-aws kernel-spammed-jammy-linux-azure kernel-spammed-jammy-linux-gcp sru-20230130 uec-images verification-needed-jammy amd64 apport-bug cert-sru focal kernel-spammed-jammy-linux-aws kernel-spammed-jammy-linux-azure kernel-spammed-jammy-linux-gcp kernel-spammed-jammy-linux-kvm sru-20230130 uec-images verification-needed-jammy
2023-03-10 17:18:11 Ubuntu Kernel Bot tags amd64 apport-bug cert-sru focal kernel-spammed-jammy-linux-aws kernel-spammed-jammy-linux-azure kernel-spammed-jammy-linux-gcp kernel-spammed-jammy-linux-kvm sru-20230130 uec-images verification-needed-jammy amd64 apport-bug cert-sru focal kernel-spammed-jammy-linux-aws kernel-spammed-jammy-linux-azure kernel-spammed-jammy-linux-gcp kernel-spammed-jammy-linux-gkeop kernel-spammed-jammy-linux-kvm sru-20230130 uec-images verification-needed-jammy
2023-03-10 17:18:49 Ubuntu Kernel Bot tags amd64 apport-bug cert-sru focal kernel-spammed-jammy-linux-aws kernel-spammed-jammy-linux-azure kernel-spammed-jammy-linux-gcp kernel-spammed-jammy-linux-gkeop kernel-spammed-jammy-linux-kvm sru-20230130 uec-images verification-needed-jammy amd64 apport-bug cert-sru focal kernel-spammed-jammy-linux-aws kernel-spammed-jammy-linux-azure kernel-spammed-jammy-linux-gcp kernel-spammed-jammy-linux-gke kernel-spammed-jammy-linux-gkeop kernel-spammed-jammy-linux-kvm sru-20230130 uec-images verification-needed-jammy
2023-03-14 17:15:13 Ubuntu Kernel Bot tags amd64 apport-bug cert-sru focal kernel-spammed-jammy-linux-aws kernel-spammed-jammy-linux-azure kernel-spammed-jammy-linux-gcp kernel-spammed-jammy-linux-gke kernel-spammed-jammy-linux-gkeop kernel-spammed-jammy-linux-kvm sru-20230130 uec-images verification-needed-jammy amd64 apport-bug cert-sru focal kernel-spammed-jammy-linux-aws kernel-spammed-jammy-linux-azure kernel-spammed-jammy-linux-gcp kernel-spammed-jammy-linux-gke kernel-spammed-jammy-linux-gkeop kernel-spammed-jammy-linux-kvm kernel-spammed-jammy-linux-raspi sru-20230130 uec-images verification-needed-jammy
2023-03-14 17:16:42 Ubuntu Kernel Bot tags amd64 apport-bug cert-sru focal kernel-spammed-jammy-linux-aws kernel-spammed-jammy-linux-azure kernel-spammed-jammy-linux-gcp kernel-spammed-jammy-linux-gke kernel-spammed-jammy-linux-gkeop kernel-spammed-jammy-linux-kvm kernel-spammed-jammy-linux-raspi sru-20230130 uec-images verification-needed-jammy amd64 apport-bug cert-sru focal kernel-spammed-jammy-linux-aws kernel-spammed-jammy-linux-azure kernel-spammed-jammy-linux-gcp kernel-spammed-jammy-linux-gke kernel-spammed-jammy-linux-gkeop kernel-spammed-jammy-linux-ibm kernel-spammed-jammy-linux-kvm kernel-spammed-jammy-linux-raspi sru-20230130 uec-images verification-needed-jammy
2023-03-14 17:18:02 Ubuntu Kernel Bot tags amd64 apport-bug cert-sru focal kernel-spammed-jammy-linux-aws kernel-spammed-jammy-linux-azure kernel-spammed-jammy-linux-gcp kernel-spammed-jammy-linux-gke kernel-spammed-jammy-linux-gkeop kernel-spammed-jammy-linux-ibm kernel-spammed-jammy-linux-kvm kernel-spammed-jammy-linux-raspi sru-20230130 uec-images verification-needed-jammy amd64 apport-bug cert-sru focal kernel-spammed-jammy-linux-aws kernel-spammed-jammy-linux-azure kernel-spammed-jammy-linux-gcp kernel-spammed-jammy-linux-gke kernel-spammed-jammy-linux-gkeop kernel-spammed-jammy-linux-ibm kernel-spammed-jammy-linux-kvm kernel-spammed-jammy-linux-oracle kernel-spammed-jammy-linux-raspi sru-20230130 uec-images verification-needed-jammy
2023-03-14 18:04:20 Ubuntu Kernel Bot tags amd64 apport-bug cert-sru focal kernel-spammed-jammy-linux-aws kernel-spammed-jammy-linux-azure kernel-spammed-jammy-linux-gcp kernel-spammed-jammy-linux-gke kernel-spammed-jammy-linux-gkeop kernel-spammed-jammy-linux-ibm kernel-spammed-jammy-linux-kvm kernel-spammed-jammy-linux-oracle kernel-spammed-jammy-linux-raspi sru-20230130 uec-images verification-needed-jammy amd64 apport-bug cert-sru focal kernel-spammed-jammy-linux-aws kernel-spammed-jammy-linux-azure kernel-spammed-jammy-linux-gcp kernel-spammed-jammy-linux-gke kernel-spammed-jammy-linux-gkeop kernel-spammed-jammy-linux-ibm kernel-spammed-jammy-linux-intel-iotg kernel-spammed-jammy-linux-kvm kernel-spammed-jammy-linux-oracle kernel-spammed-jammy-linux-raspi sru-20230130 uec-images verification-needed-jammy
2023-03-16 01:06:43 Ubuntu Kernel Bot tags amd64 apport-bug cert-sru focal kernel-spammed-jammy-linux-aws kernel-spammed-jammy-linux-azure kernel-spammed-jammy-linux-gcp kernel-spammed-jammy-linux-gke kernel-spammed-jammy-linux-gkeop kernel-spammed-jammy-linux-ibm kernel-spammed-jammy-linux-intel-iotg kernel-spammed-jammy-linux-kvm kernel-spammed-jammy-linux-oracle kernel-spammed-jammy-linux-raspi sru-20230130 uec-images verification-needed-jammy amd64 apport-bug cert-sru focal kernel-spammed-focal-linux-riscv-5.15 kernel-spammed-jammy-linux-aws kernel-spammed-jammy-linux-azure kernel-spammed-jammy-linux-gcp kernel-spammed-jammy-linux-gke kernel-spammed-jammy-linux-gkeop kernel-spammed-jammy-linux-ibm kernel-spammed-jammy-linux-intel-iotg kernel-spammed-jammy-linux-kvm kernel-spammed-jammy-linux-oracle kernel-spammed-jammy-linux-raspi sru-20230130 uec-images verification-needed-focal verification-needed-jammy
2023-03-28 06:04:59 Kai-Heng Feng tags amd64 apport-bug cert-sru focal kernel-spammed-focal-linux-riscv-5.15 kernel-spammed-jammy-linux-aws kernel-spammed-jammy-linux-azure kernel-spammed-jammy-linux-gcp kernel-spammed-jammy-linux-gke kernel-spammed-jammy-linux-gkeop kernel-spammed-jammy-linux-ibm kernel-spammed-jammy-linux-intel-iotg kernel-spammed-jammy-linux-kvm kernel-spammed-jammy-linux-oracle kernel-spammed-jammy-linux-raspi sru-20230130 uec-images verification-needed-focal verification-needed-jammy amd64 apport-bug cert-sru focal kernel-spammed-focal-linux-riscv-5.15 kernel-spammed-jammy-linux-aws kernel-spammed-jammy-linux-azure kernel-spammed-jammy-linux-gcp kernel-spammed-jammy-linux-gke kernel-spammed-jammy-linux-gkeop kernel-spammed-jammy-linux-ibm kernel-spammed-jammy-linux-intel-iotg kernel-spammed-jammy-linux-kvm kernel-spammed-jammy-linux-oracle kernel-spammed-jammy-linux-raspi sru-20230130 uec-images verification-done-focal verification-done-jammy
2023-05-10 14:24:24 Ubuntu Kernel Bot tags amd64 apport-bug cert-sru focal kernel-spammed-focal-linux-riscv-5.15 kernel-spammed-jammy-linux-aws kernel-spammed-jammy-linux-azure kernel-spammed-jammy-linux-gcp kernel-spammed-jammy-linux-gke kernel-spammed-jammy-linux-gkeop kernel-spammed-jammy-linux-ibm kernel-spammed-jammy-linux-intel-iotg kernel-spammed-jammy-linux-kvm kernel-spammed-jammy-linux-oracle kernel-spammed-jammy-linux-raspi sru-20230130 uec-images verification-done-focal verification-done-jammy amd64 apport-bug cert-sru focal kernel-spammed-focal-linux-riscv-5.15 kernel-spammed-jammy-linux-aws kernel-spammed-jammy-linux-azure kernel-spammed-jammy-linux-gcp kernel-spammed-jammy-linux-gke kernel-spammed-jammy-linux-gkeop kernel-spammed-jammy-linux-ibm kernel-spammed-jammy-linux-intel-iotg kernel-spammed-jammy-linux-kvm kernel-spammed-jammy-linux-oracle kernel-spammed-jammy-linux-raspi kernel-spammed-jammy-linux-xilinx-zynqmp sru-20230130 uec-images verification-done-focal verification-needed-jammy
2023-09-09 14:17:46 Ubuntu Kernel Bot tags amd64 apport-bug cert-sru focal kernel-spammed-focal-linux-riscv-5.15 kernel-spammed-jammy-linux-aws kernel-spammed-jammy-linux-azure kernel-spammed-jammy-linux-gcp kernel-spammed-jammy-linux-gke kernel-spammed-jammy-linux-gkeop kernel-spammed-jammy-linux-ibm kernel-spammed-jammy-linux-intel-iotg kernel-spammed-jammy-linux-kvm kernel-spammed-jammy-linux-oracle kernel-spammed-jammy-linux-raspi kernel-spammed-jammy-linux-xilinx-zynqmp sru-20230130 uec-images verification-done-focal verification-needed-jammy amd64 apport-bug cert-sru focal kernel-spammed-focal-linux-aws-5.15-v2 kernel-spammed-focal-linux-riscv-5.15 kernel-spammed-jammy-linux-aws kernel-spammed-jammy-linux-azure kernel-spammed-jammy-linux-gcp kernel-spammed-jammy-linux-gke kernel-spammed-jammy-linux-gkeop kernel-spammed-jammy-linux-ibm kernel-spammed-jammy-linux-intel-iotg kernel-spammed-jammy-linux-kvm kernel-spammed-jammy-linux-oracle kernel-spammed-jammy-linux-raspi kernel-spammed-jammy-linux-xilinx-zynqmp sru-20230130 uec-images verification-done-focal verification-needed-focal-linux-aws-5.15 verification-needed-jammy
2024-03-01 06:18:37 Ubuntu Kernel Bot tags amd64 apport-bug cert-sru focal kernel-spammed-focal-linux-aws-5.15-v2 kernel-spammed-focal-linux-riscv-5.15 kernel-spammed-jammy-linux-aws kernel-spammed-jammy-linux-azure kernel-spammed-jammy-linux-gcp kernel-spammed-jammy-linux-gke kernel-spammed-jammy-linux-gkeop kernel-spammed-jammy-linux-ibm kernel-spammed-jammy-linux-intel-iotg kernel-spammed-jammy-linux-kvm kernel-spammed-jammy-linux-oracle kernel-spammed-jammy-linux-raspi kernel-spammed-jammy-linux-xilinx-zynqmp sru-20230130 uec-images verification-done-focal verification-needed-focal-linux-aws-5.15 verification-needed-jammy amd64 apport-bug cert-sru focal kernel-spammed-focal-linux-aws-5.15-v2 kernel-spammed-focal-linux-riscv-5.15 kernel-spammed-jammy-linux-aws kernel-spammed-jammy-linux-azure kernel-spammed-jammy-linux-gcp kernel-spammed-jammy-linux-gke kernel-spammed-jammy-linux-gkeop kernel-spammed-jammy-linux-ibm kernel-spammed-jammy-linux-intel-iotg kernel-spammed-jammy-linux-kvm kernel-spammed-jammy-linux-mtk-v2 kernel-spammed-jammy-linux-oracle kernel-spammed-jammy-linux-raspi kernel-spammed-jammy-linux-xilinx-zynqmp sru-20230130 uec-images verification-done-focal verification-needed-focal-linux-aws-5.15 verification-needed-jammy verification-needed-jammy-linux-mtk