Dell Intel 12th generation CPU (i5-12400), integrated graphics (UHD Graphics 730)
Monitor is AOC 27 inch, the standard resolution is 2560x1440
After installing Ubuntu 22.04, the maximum resolution of the display(using HDMI cable) can only maximum support 1980 x 1080
I have upgraded the kernel to 6.14, but it still doesn't work.
When install Ubuntu22.04 on a Dell computer with an Intel 11th generation CPU (i5-11400, integrated graphics) or below, the resolution 2560x1440 is supported and works well through HDMI.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: gnome-control-center 1:41.7-0ubuntu0.22.04.1
Uname: Linux 6.1.4-060104-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Thu Jan 19 11:19:24 2023
ExecutablePath: /usr/bin/gnome-control-center
InstallationDate: Installed on 2023-01-10 (8 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
SourcePackage: gnome-control-center
UpgradeStatus: No upgrade log present (probably fresh install)
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: user 1639 F.... pulseaudio
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 22.04
InstallationDate: Installed on 2023-01-10 (9 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 1bcf:0005 Sunplus Innovation Technology Inc. Optical Mouse
Bus 001 Device 002: ID 413c:2113 Dell Computer Corp. KB216 Wired Keyboard
Bus 001 Device 004: ID 0bda:c829 Realtek Semiconductor Corp. Bluetooth Radio
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Vostro 3710
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-58-generic root=UUID=fad9801f-eda8-4207-9775-a1a8ec9325bd ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.15.0-58.64-generic 5.15.74
RelatedPackageVersions:
linux-restricted-modules-5.15.0-58-generic N/A
linux-backports-modules-5.15.0-58-generic N/A
linux-firmware 20220329.git681281e4-0ubuntu3.3
Tags: wayland-session jammy
Uname: Linux 5.15.0-58-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 06/22/2022
dmi.bios.release: 1.3
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.3.72
dmi.board.name: 072TMP
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.3.72:bd06/22/2022:br1.3:svnDellInc.:pnVostro3710:pvr:rvnDellInc.:rn072TMP:rvrA00:cvnDellInc.:ct3:cvr:sku0AD1:
dmi.product.family: Vostro
dmi.product.name: Vostro 3710
dmi.product.sku: 0AD1
dmi.sys.vendor: Dell Inc.
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 2003291
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.