Sudden crashes on Ryzen 7/AMD (Gigabyte GB-BER7(HS)-5700)

Bug #2001924 reported by Hadmut Danisch
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Hi,

I'm having a brand new GB-BER7(HS)-5700, recently installed with Xubuntu, and around every other day it crashes: Suddenly Screen is black and machine rebooting, no log, no hint, no information, nothing. No chance to debug or read a kernel log. Sudden death of kernel.

I, however, noticed, that this does not seem to happen as long as I am just working in a shell. I believe, to the best I can recall, that it always happened when I started to play a video or scroll a browser window, so my guess is that it is somewhat related to the graphics.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-5.15.0-56-generic 5.15.0-56.62
ProcVersionSignature: Ubuntu 5.15.0-56.62-generic 5.15.64
Uname: Linux 5.15.0-56-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu82.3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: hadmut 3228 F.... pulseaudio
 /dev/snd/controlC0: hadmut 3228 F.... pulseaudio
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: XFCE
Date: Thu Jan 5 13:49:28 2023
InstallationDate: Installed on 2022-12-25 (10 days ago)
InstallationMedia: Xubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
MachineType: GIGABYTE GB-BER7(HS)-5700
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.15.0-56-generic root=/dev/mapper/vgxubuntu-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.15.0-56-generic N/A
 linux-backports-modules-5.15.0-56-generic N/A
 linux-firmware 20220329.git681281e4-0ubuntu3.9
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/08/2022
dmi.bios.release: 5.19
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: F09
dmi.board.asset.tag: Default string
dmi.board.name: GB-BER7(HS)-5700
dmi.board.vendor: GIGABYTE
dmi.board.version: 1.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrF09:bd03/08/2022:br5.19:svnGIGABYTE:pnGB-BER7(HS)-5700:pvr1.x:rvnGIGABYTE:rnGB-BER7(HS)-5700:rvr1.x:cvnDefaultstring:ct3:cvrDefaultstring:sku01:
dmi.product.family: BRIX
dmi.product.name: GB-BER7(HS)-5700
dmi.product.sku: 01
dmi.product.version: 1.x
dmi.sys.vendor: GIGABYTE

Revision history for this message
Hadmut Danisch (hadmut) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
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