built in webcam stop working after some reason

Bug #1997153 reported by Vladimir Goncharov
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Webcam recently stop working (According to my assumption it happened after last update). Today i noticed that it does not record. It worked perfectly several days ago. It defined by system but there's some problem. I have reinstalled Ubuntu today so because it is important for me to have camera for study in University. And It worked again right after reinstallation then i set my working place again set required drivers and small system update (last one required restarting system). After restart, it stopped working again.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: cheese 41.1-1build1
ProcVersionSignature: Ubuntu 5.15.0-53.59-generic 5.15.64
Uname: Linux 5.15.0-53-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sat Nov 19 21:22:59 2022
ExecutablePath: /usr/bin/cheese
InstallationDate: Installed on 2022-11-19 (0 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
MachineType: ASUSTeK COMPUTER INC. ASUS TUF Gaming F15 FX506HEB_FX506HEB
RebootRequiredPkgs: Error: path contained symlinks.
RelatedPackageVersions:
 cheese 41.1-1build1
 cheese-common 41.1-1build1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/25/2021
dmi.bios.release: 5.19
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: FX506HEB.310
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: FX506HEB
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.ec.firmware.release: 3.9
dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrFX506HEB.310:bd11/25/2021:br5.19:efr3.9:svnASUSTeKCOMPUTERINC.:pnASUSTUFGamingF15FX506HEB_FX506HEB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnFX506HEB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:
dmi.product.family: ASUS TUF Gaming F15
dmi.product.name: ASUS TUF Gaming F15 FX506HEB_FX506HEB
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: leto 1998 F.... pulseaudio
 /dev/snd/controlC1: leto 1998 F.... pulseaudio
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 22.04
InstallationDate: Installed on 2022-11-19 (0 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
MachineType: ASUSTeK COMPUTER INC. ASUS TUF Gaming F15 FX506HEB_FX506HEB
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-53-generic root=UUID=ce95b525-7fda-4bd8-9169-2626715ed48e ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.15.0-53.59-generic 5.15.64
RebootRequiredPkgs: Error: path contained symlinks.
RelatedPackageVersions:
 linux-restricted-modules-5.15.0-53-generic N/A
 linux-backports-modules-5.15.0-53-generic N/A
 linux-firmware 20220329.git681281e4-0ubuntu3.6
Tags: jammy
Uname: Linux 5.15.0-53-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 11/25/2021
dmi.bios.release: 5.19
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: FX506HEB.310
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: FX506HEB
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.ec.firmware.release: 3.9
dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrFX506HEB.310:bd11/25/2021:br5.19:efr3.9:svnASUSTeKCOMPUTERINC.:pnASUSTUFGamingF15FX506HEB_FX506HEB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnFX506HEB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:
dmi.product.family: ASUS TUF Gaming F15
dmi.product.name: ASUS TUF Gaming F15 FX506HEB_FX506HEB
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: leto 1998 F.... pulseaudio
 /dev/snd/controlC1: leto 1998 F.... pulseaudio
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 22.04
InstallationDate: Installed on 2022-11-19 (0 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
MachineType: ASUSTeK COMPUTER INC. ASUS TUF Gaming F15 FX506HEB_FX506HEB
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-53-generic root=UUID=ce95b525-7fda-4bd8-9169-2626715ed48e ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.15.0-53.59-generic 5.15.64
RebootRequiredPkgs: Error: path contained symlinks.
RelatedPackageVersions:
 linux-restricted-modules-5.15.0-53-generic N/A
 linux-backports-modules-5.15.0-53-generic N/A
 linux-firmware 20220329.git681281e4-0ubuntu3.6
Tags: jammy
Uname: Linux 5.15.0-53-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 11/25/2021
dmi.bios.release: 5.19
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: FX506HEB.310
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: FX506HEB
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.ec.firmware.release: 3.9
dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrFX506HEB.310:bd11/25/2021:br5.19:efr3.9:svnASUSTeKCOMPUTERINC.:pnASUSTUFGamingF15FX506HEB_FX506HEB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnFX506HEB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:
dmi.product.family: ASUS TUF Gaming F15
dmi.product.name: ASUS TUF Gaming F15 FX506HEB_FX506HEB
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

Revision history for this message
Vladimir Goncharov (vgon) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1997153

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Vladimir Goncharov (vgon) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Vladimir Goncharov (vgon) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Vladimir Goncharov (vgon) wrote : IwConfig.txt

apport information

Revision history for this message
Vladimir Goncharov (vgon) wrote : Lspci.txt

apport information

Revision history for this message
Vladimir Goncharov (vgon) wrote : Lspci-vt.txt

apport information

Revision history for this message
Vladimir Goncharov (vgon) wrote : Lsusb.txt

apport information

Revision history for this message
Vladimir Goncharov (vgon) wrote : Lsusb-t.txt

apport information

Revision history for this message
Vladimir Goncharov (vgon) wrote : Lsusb-v.txt

apport information

Revision history for this message
Vladimir Goncharov (vgon) wrote : PaInfo.txt

apport information

Revision history for this message
Vladimir Goncharov (vgon) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Vladimir Goncharov (vgon) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Vladimir Goncharov (vgon) wrote : ProcEnviron.txt

apport information

Revision history for this message
Vladimir Goncharov (vgon) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Vladimir Goncharov (vgon) wrote : ProcModules.txt

apport information

Revision history for this message
Vladimir Goncharov (vgon) wrote : PulseList.txt

apport information

Revision history for this message
Vladimir Goncharov (vgon) wrote : RfKill.txt

apport information

Revision history for this message
Vladimir Goncharov (vgon) wrote : UdevDb.txt

apport information

Revision history for this message
Vladimir Goncharov (vgon) wrote : WifiSyslog.txt

apport information

Revision history for this message
Vladimir Goncharov (vgon) wrote : acpidump.txt

apport information

description: updated
Revision history for this message
Vladimir Goncharov (vgon) wrote : AlsaInfo.txt

apport information

Revision history for this message
Vladimir Goncharov (vgon) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Vladimir Goncharov (vgon) wrote : IwConfig.txt

apport information

Revision history for this message
Vladimir Goncharov (vgon) wrote : Lspci.txt

apport information

Revision history for this message
Vladimir Goncharov (vgon) wrote : Lspci-vt.txt

apport information

Revision history for this message
Vladimir Goncharov (vgon) wrote : Lsusb.txt

apport information

Revision history for this message
Vladimir Goncharov (vgon) wrote : Lsusb-t.txt

apport information

Revision history for this message
Vladimir Goncharov (vgon) wrote : Lsusb-v.txt

apport information

Revision history for this message
Vladimir Goncharov (vgon) wrote : PaInfo.txt

apport information

Revision history for this message
Vladimir Goncharov (vgon) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Vladimir Goncharov (vgon) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Vladimir Goncharov (vgon) wrote : ProcEnviron.txt

apport information

Revision history for this message
Vladimir Goncharov (vgon) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Vladimir Goncharov (vgon) wrote : ProcModules.txt

apport information

Revision history for this message
Vladimir Goncharov (vgon) wrote : PulseList.txt

apport information

Revision history for this message
Vladimir Goncharov (vgon) wrote : RfKill.txt

apport information

Revision history for this message
Vladimir Goncharov (vgon) wrote : UdevDb.txt

apport information

Revision history for this message
Vladimir Goncharov (vgon) wrote : WifiSyslog.txt

apport information

Revision history for this message
Vladimir Goncharov (vgon) wrote : acpidump.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
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