[Impact]
Asus ZenBook UX3402 has no sound over laptop speakers (speakers work under Windows). BT audio and jack output works.
Occurs on 22.04 and 22.10 with standard kernel. Occurs under 22.10 with 6.0.3 mainline kernel.
It seems to affect UM3402 as well: https://www.reddit.com/r/ASUS/comments/wc4ojy/zenbook_14_um3402_no_audio_on_linux/
[Where problems could occur]
cirrus-logic side-codec is not enabled.
[Related bugs]
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1965496
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1966010
[Test]
Boot patched kernel, sound should be audible.
---
ProblemType: Bug
ApportVersion: 2.23.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: isti 2081 F.... pipewire
isti 2084 F.... wireplumber
/dev/snd/seq: isti 2081 F.... pipewire
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 22.10
HibernationDevice: RESUME=UUID=3c5f5acb-f7db-4f1e-84cb-ad91d85d495b
InstallationDate: Installed on 2014-10-28 (2920 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: ASUSTeK COMPUTER INC. Zenbook UX3402ZA_UX3402ZA
NonfreeKernelModules: wl
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-5.19.0-23-generic root=UUID=15681307-21c7-46eb-9726-303aaf0a4107 ro rootflags=subvol=@ quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.19.0-23.24-generic 5.19.7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-5.19.0-23-generic N/A
linux-backports-modules-5.19.0-23-generic N/A
linux-firmware 20220923.gitf09bebf3-0ubuntu1
Tags: kinetic
Uname: Linux 5.19.0-23-generic x86_64
UpgradeStatus: Upgraded to kinetic on 2022-10-24 (2 days ago)
UserGroups: adm cdrom dip fuse lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 06/15/2022
dmi.bios.release: 5.25
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: UX3402ZA.305
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX3402ZA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 31
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.ec.firmware.release: 3.5
dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrUX3402ZA.305:bd06/15/2022:br5.25:efr3.5:svnASUSTeKCOMPUTERINC.:pnZenbookUX3402ZA_UX3402ZA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX3402ZA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct31:cvr1.0:sku:
dmi.product.family: Zenbook
dmi.product.name: Zenbook UX3402ZA_UX3402ZA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1994948
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.