Jammy does not work on wifi for Intel 3165

Bug #1993890 reported by John Rose
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Intel 3165 wifi does not work on Jammy new install. Ubuntu's Network Manager sees the router but never manages to connect to it. I've tried the purge of the backport iwlwifi module but that didn't help. I followed the instructions on another post to give diagnostics. They are at https://pastebin.ubuntu.com/p/6tgVfYkmFj/

Some more info:

admin@Server:~$ lspci -nnk | grep 3165
02:00.0 Network controller [0280]: Intel Corporation Wireless 3165 [8086:3165] (rev 81) Subsystem: Intel Corporation Dual Band Wireless AC 3165 [8086:4010]
admin@Server:~$ rfkill list all
0: hci0: Bluetooth Soft blocked: yes Hard blocked: no
1: hci1: Bluetooth Soft blocked: yes Hard blocked: no
2: phy0: Wireless LAN Soft blocked: no Hard blocked: no –

I've just tried 'sudo apt install linux-modules-iwlwifi-generic" and that worked Ok. I rebooted, disconnected Ethernet & turned wifi on. But still get 'SSID connecting' which never finishes and no wifi.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-modules-iwlwifi-generic 5.15.0.52.52
ProcVersionSignature: Ubuntu 5.15.0-52.58-generic 5.15.60
Uname: Linux 5.15.0-52-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC2: admin 1506 F.... pulseaudio
 /dev/snd/controlC0: admin 1506 F.... pulseaudio
 /dev/snd/controlC1: admin 1506 F.... pulseaudio
CRDA: N/A
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Sat Oct 22 14:36:50 2022
InstallationDate: Installed on 2022-08-15 (68 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
IwConfig:
 lo no wireless extensions.

 enp3s0 no wireless extensions.

 wlp2s0 no wireless extensions.
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-52-generic root=UUID=20e3b886-2699-47b3-ad21-a02afc4ac9d2 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.15.0-52-generic N/A
 linux-backports-modules-5.15.0-52-generic N/A
 linux-firmware 20220329.git681281e4-0ubuntu3.5
SourcePackage: linux
UpgradeStatus: Upgraded to jammy on 2022-10-05 (16 days ago)
dmi.bios.date: 03/14/2018
dmi.bios.release: 5.6
dmi.bios.vendor: Intel Corp.
dmi.bios.version: PYBSWCEL.86A.0069.2018.0314.1745
dmi.board.name: NUC5CPYB
dmi.board.vendor: Intel Corporation
dmi.board.version: H61145-404
dmi.chassis.type: 3
dmi.modalias: dmi:bvnIntelCorp.:bvrPYBSWCEL.86A.0069.2018.0314.1745:bd03/14/2018:br5.6:svn:pn:pvr:rvnIntelCorporation:rnNUC5CPYB:rvrH61145-404:cvn:ct3:cvr:sku:

Revision history for this message
John Rose (johnaaronrose) wrote :
affects: ubuntu → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
John Rose (johnaaronrose) wrote :

On Ubuntu Forums it wasted that I try the solutions at https://bugzilla.kernel.org/show_bug.cgi?id=207409. Those solutions are above my pay grade to implement!

Revision history for this message
John Rose (johnaaronrose) wrote :

I've tried downloading from https://wireless.wiki.kernel.org/_media/en/users/drivers/iwlwifi-7265-ucode-25.30.14.0.tgz, and after extracting the resultant 7265files copying them to similarly named 3165 files and then copying the 4 resultant files to /lib/firmware, rebooting and trying again to 'start' wifi. No joy.

Revision history for this message
John Rose (johnaaronrose) wrote :

I've also tried the solution suggested in bug 1406208 (i.e. sudo apt purge backport-iwlwifi-dkms) but that didn't work either.

Revision history for this message
John Rose (johnaaronrose) wrote :

I've even tried turning Bluetooth on & off, rebooting after each change. But that didn't help. It just shows my level of desperation!

Revision history for this message
John Rose (johnaaronrose) wrote :

I've tried a suggestion from https://ubuntuforums.org/showthread.php?t=2480193 but after rebooting that didn't get wthe wifi working:
echo 'options iwlwifi power_save=0 uapsd_disable=0' | sudo tee -a /etc/modprobe.d/wifihacks.conf
echo 'options iwlmvm power_scheme=1' | sudo tee -a /etc/modprobe.d/wifihacks.conf

Revision history for this message
John Rose (johnaaronrose) wrote :

I should have mentioned that the idea for the above fix originated at
https://bugzilla.kernel.org/show_bug.cgi?id=207409

Revision history for this message
John Rose (johnaaronrose) wrote :

I've tried the solution for the 7265 chip at
https://bugzilla.kernel.org/show_bug.cgi?id=207409
i.e. using sudo, create a file /etc/modprobe.d/wifihacks
    admin@Server:~$ cat /etc/modprobe.d/wifihacks.conf
    options iwlwifi swcrypt=0
    options iwlwifi power_save=0
    options iwlmvm power_scheme=1
    options iwlwifi uapsd_disable=1
followed by a reboot
But that didn't work

Revision history for this message
Daniel Letzeisen (dtl131) wrote :

Did you reinstall backport-iwlwifi-dkms package after trying the module options?

Revision history for this message
John Rose (johnaaronrose) wrote :

I'm not even sure that backport-iwlwifi-dkms package was actually installed when I did 'sudo apt remove backport-iwlwifi-dkms'. I've just done 'sudo apt install backport-iwlwifi-dkms': resulted in about 30 packages being installed (including ones for compiling kernel), and a new 5.15.0-52 kernel being compiled. wifi still not work after rebooting.

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