No video output if displayport monitor off on boot

Bug #1989169 reported by techno
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Hi, on Kubuntu 22.04 Desktop (Minimal Install), I'm getting an issue where, if the monitor is turned off during boot, when the monitor is turned on later, no video signal will be found.

Steps to reproduce:
- Fresh install Kubuntu 22.04, minimal install, autologin. Install all updates as of 9/9/2022.

- PCs we have tried: Dell Optiplex 7060, Lenovo ThinkCentre M73

- Monitor is connected via displayport.

- Verify Kubuntu has installed correctly and everything is working. Shut down.

- Turn off monitor via its power button.

- Turn on PC. Wait for Kubuntu to boot.

- Turn on Monitor. It shows "No Signal" and goes back to sleep. Expected behaviour: It displays the desktop as normal.

- Pressing Ctrl+Alt+F2 will wake the monitor with the command prompt. Pressing Ctrl+Alt+F1 to switch to desktop will put the monitor back to sleep again with No Signal.

- Connecting to the PC via a remote desktop software will only show a black screen instead of the desktop. GUI Applications autostarted via startup script will still be displayed, though.

- I haven't found any way to get the desktop to display, except for restarting the PC with the monitor turned on.

I have a specific use case where sometimes the monitor is off when a PC is booted, and it needs to function correctly when the monitor turns on later.

Hopefully this is reproduceable on your end, and a solution or workaround can be found. Happy to supply any further information if needed. Thanks.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: build 825 F.... pulseaudio
CRDA: N/A
CasperMD5CheckResult: pass
DistroRelease: Ubuntu 22.04
InstallationDate: Installed on 2022-09-12 (0 days ago)
InstallationMedia: Kubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 002: ID 413c:301a Dell Computer Corp. Dell MS116 Optical Mouse
 Bus 001 Device 004: ID 8087:0aaa Intel Corp. Bluetooth 9460/9560 Jefferson Peak (JfP)
 Bus 001 Device 003: ID 0461:4e04 Primax Electronics, Ltd Lenovo Keyboard KB1021
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. OptiPlex 7060
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-47-generic root=UUID=0fbbc1d9-9bfc-4328-b54c-ce0726462130 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.15.0-47.51-generic 5.15.46
RelatedPackageVersions:
 linux-restricted-modules-5.15.0-47-generic N/A
 linux-backports-modules-5.15.0-47-generic N/A
 linux-firmware 20220329.git681281e4-0ubuntu3.4
Tags: jammy
Uname: Linux 5.15.0-47-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/06/2022
dmi.bios.release: 1.21
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.21.0
dmi.board.name: 0NC2VH
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.21.0:bd07/06/2022:br1.21:svnDellInc.:pnOptiPlex7060:pvr:rvnDellInc.:rn0NC2VH:rvrA01:cvnDellInc.:ct3:cvr:sku085A:
dmi.product.family: OptiPlex
dmi.product.name: OptiPlex 7060
dmi.product.sku: 085A
dmi.sys.vendor: Dell Inc.

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Libera.chat.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1989169/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
techno (tc9000)
affects: ubuntu → linux (Ubuntu)
description: updated
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1989169

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
techno (tc9000) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected jammy
description: updated
Revision history for this message
techno (tc9000) wrote : CurrentDmesg.txt

apport information

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techno (tc9000) wrote : IwConfig.txt

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techno (tc9000) wrote : Lspci.txt

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techno (tc9000) wrote : Lspci-vt.txt

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techno (tc9000) wrote : Lsusb-t.txt

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techno (tc9000) wrote : Lsusb-v.txt

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techno (tc9000) wrote : PaInfo.txt

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techno (tc9000) wrote : ProcCpuinfo.txt

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techno (tc9000) wrote : ProcCpuinfoMinimal.txt

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techno (tc9000) wrote : ProcEnviron.txt

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techno (tc9000) wrote : ProcInterrupts.txt

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techno (tc9000) wrote : ProcModules.txt

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techno (tc9000) wrote : PulseList.txt

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techno (tc9000) wrote : RfKill.txt

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techno (tc9000) wrote : UdevDb.txt

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techno (tc9000) wrote : WifiSyslog.txt

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techno (tc9000) wrote : acpidump.txt

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Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
techno (tc9000) wrote :

I've tested Ubuntu 20.04 and 22.04, they do not exhibit this issue.

Kubuntu 20.04 still has this issue.

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