Integrated camera not working

Bug #1988712 reported by Stein Arne Storslett
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Lenovo Thinkpad P1 Gen 4 integrated RGB camera stopped working some time ago.
Ubuntu is regularly updated, so I can't say which kernel introduced the issue.
The camera does not work in other apps using camera either, such as Slack, Teams, etc.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: cheese 41.1-1build1
ProcVersionSignature: Ubuntu 5.15.0-47.51-generic 5.15.46
Uname: Linux 5.15.0-47-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Mon Sep 5 08:19:39 2022
ExecutablePath: /usr/bin/cheese
InstallationDate: Installed on 2022-05-09 (118 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
MachineType: LENOVO 20Y3000EMX
RelatedPackageVersions:
 cheese 41.1-1build1
 cheese-common 41.1-1build1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/24/2022
dmi.bios.release: 1.15
dmi.bios.vendor: LENOVO
dmi.bios.version: N40ET33W (1.15 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20Y3000EMX
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40697 WIN
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.ec.firmware.release: 1.15
dmi.modalias: dmi:bvnLENOVO:bvrN40ET33W(1.15):bd02/24/2022:br1.15:efr1.15:svnLENOVO:pn20Y3000EMX:pvrThinkPadP1Gen4i:rvnLENOVO:rn20Y3000EMX:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_20Y3_BU_Think_FM_ThinkPadP1Gen4i:
dmi.product.family: ThinkPad P1 Gen 4i
dmi.product.name: 20Y3000EMX
dmi.product.sku: LENOVO_MT_20Y3_BU_Think_FM_ThinkPad P1 Gen 4i
dmi.product.version: ThinkPad P1 Gen 4i
dmi.sys.vendor: LENOVO
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: sastorsl 3065 F.... pulseaudio
 /dev/snd/controlC0: sastorsl 3065 F.... pulseaudio
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 22.04
InstallationDate: Installed on 2022-05-09 (119 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
MachineType: LENOVO 20Y3000EMX
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.15.0-47-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.15.0-47.51-generic 5.15.46
RelatedPackageVersions:
 linux-restricted-modules-5.15.0-47-generic N/A
 linux-backports-modules-5.15.0-47-generic N/A
 linux-firmware 20220329.git681281e4-0ubuntu3.4
Tags: jammy
Uname: Linux 5.15.0-47-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip docker lpadmin lxd plugdev sambashare sudo vboxusers
_MarkForUpload: True
dmi.bios.date: 02/24/2022
dmi.bios.release: 1.15
dmi.bios.vendor: LENOVO
dmi.bios.version: N40ET33W (1.15 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20Y3000EMX
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40697 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.ec.firmware.release: 1.15
dmi.modalias: dmi:bvnLENOVO:bvrN40ET33W(1.15):bd02/24/2022:br1.15:efr1.15:svnLENOVO:pn20Y3000EMX:pvrThinkPadP1Gen4i:rvnLENOVO:rn20Y3000EMX:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_20Y3_BU_Think_FM_ThinkPadP1Gen4i:
dmi.product.family: ThinkPad P1 Gen 4i
dmi.product.name: 20Y3000EMX
dmi.product.sku: LENOVO_MT_20Y3_BU_Think_FM_ThinkPad P1 Gen 4i
dmi.product.version: ThinkPad P1 Gen 4i
dmi.sys.vendor: LENOVO

Revision history for this message
Stein Arne Storslett (sastorsl) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1988712

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Stein Arne Storslett (sastorsl) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
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Stein Arne Storslett (sastorsl) wrote : CurrentDmesg.txt

apport information

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Stein Arne Storslett (sastorsl) wrote : IwConfig.txt

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Stein Arne Storslett (sastorsl) wrote : Lspci.txt

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Stein Arne Storslett (sastorsl) wrote : Lspci-vt.txt

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Stein Arne Storslett (sastorsl) wrote : Lsusb.txt

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Stein Arne Storslett (sastorsl) wrote : Lsusb-t.txt

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Stein Arne Storslett (sastorsl) wrote : Lsusb-v.txt

apport information

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Stein Arne Storslett (sastorsl) wrote : PaInfo.txt

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Stein Arne Storslett (sastorsl) wrote : ProcCpuinfo.txt

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Stein Arne Storslett (sastorsl) wrote : ProcCpuinfoMinimal.txt

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Stein Arne Storslett (sastorsl) wrote : ProcEnviron.txt

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Stein Arne Storslett (sastorsl) wrote : ProcInterrupts.txt

apport information

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Stein Arne Storslett (sastorsl) wrote : ProcModules.txt

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Stein Arne Storslett (sastorsl) wrote : PulseList.txt

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Stein Arne Storslett (sastorsl) wrote : RfKill.txt

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Stein Arne Storslett (sastorsl) wrote : UdevDb.txt

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Stein Arne Storslett (sastorsl) wrote : WifiSyslog.txt

apport information

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Stein Arne Storslett (sastorsl) wrote : acpidump.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
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