| 2022-09-03 07:04:42 |
murat esgin |
bug |
|
|
added bug |
| 2022-09-03 07:04:42 |
murat esgin |
attachment added |
|
Brightness Control error https://bugs.launchpad.net/bugs/1988620/+attachment/5613399/+files/Ekran%20G%C3%B6r%C3%BCnt%C3%BCs%C3%BC%20-%202022-09-03%2009-53-50.png |
|
| 2022-09-03 15:25:44 |
Steve Langasek |
affects |
acpi-support (Ubuntu) |
linux (Ubuntu) |
|
| 2022-09-03 15:30:06 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Incomplete |
|
| 2022-09-05 20:00:47 |
murat esgin |
tags |
acpi asus brightness bug control |
acpi apport-collected asus brightness bug control vanessa |
|
| 2022-09-05 20:00:48 |
murat esgin |
description |
Hello there. First of all, thank you to all the developers for this package. My computer is laptop asus n61vn. I'm using linux mint 21 (similar to ubuntu 22.04) I did hardware test my computer with "fwts" software and got the following errors. Can these errors be fixed?
---
Test 192 of 207: Test _BCL (Query List of Brightness Control Levels Supported).
FAILED [CRITICAL] brightness level on full power (15) is not in brightness levels.
FAILED [CRITICAL] brightness level on battery (14) is not in brightness levels.
Advice \_SB_.PCI0.P0P1.VGA_.LCDD._BCL seems to be misconfigured and is returning incorrect brightness levels.It is worth sanity checking this with the firmware test suite interactive test 'brightness' to see how broken this is. As it is, _BCL is broken and needs to be fixed.
Test 1 of 1: Kernel log error check.
HIGH Kernel message: [ 0.358575] pci 0000:06:00.0: [Firmware Bug]: disabling VPD access (can't determine size of non-standard VPD format)
Test 1 of 1: Validate the System management mode (SMM) locks.
Graphics Control register is not locked (GGCLCK != 1).
TSEG Memory Base register is not locked.
Top of Low Usable DRAM (TOLUD) register is not locked.
Test 1 of 5: Test CPU generic MSRs.
MSR 0x0000019b THERM_INTERRUPT has 1 inconsistent values across 2 CPUs (shift: 0 mask: 0x1ffff1f).
MSR CPU 0 -> 0xe39400 vs CPU 1 -> 0xe49400
Test 1 of 1: ACPI table checksum test.
Table ATKG has incorrect checksum, expected 0x2e, got 0xa7.
---
The hardware is briefly as follows:
ramiz@ramiz-pc:~$ uname -a
Linux ramiz-pc 5.15.0-47-generic #51-Ubuntu SMP Thu Aug 11 07:51:15 UTC 2022 x86_64 x86_64 x86_64 GNU/Linux
ramiz@ramiz-pc:~$ lspci
00:00.0 Host bridge: Intel Corporation Mobile 4 Series Chipset Memory Controller Hub (rev 07)
00:01.0 PCI bridge: Intel Corporation Mobile 4 Series Chipset PCI Express Graphics Port (rev 07)
00:1a.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 (rev 03)
00:1a.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 (rev 03)
00:1a.2 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 (rev 03)
00:1a.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 (rev 03)
00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03)
00:1c.0 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 (rev 03)
00:1c.1 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 2 (rev 03)
00:1c.2 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 3 (rev 03)
00:1c.5 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 6 (rev 03)
00:1d.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 (rev 03)
00:1d.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 (rev 03)
00:1d.2 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 (rev 03)
00:1d.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 (rev 03)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev 93)
00:1f.0 ISA bridge: Intel Corporation ICH9M LPC Interface Controller (rev 03)
00:1f.2 SATA controller: Intel Corporation 82801IBM/IEM (ICH9M/ICH9M-E) 4 port SATA Controller [AHCI mode] (rev 03)
01:00.0 VGA compatible controller: NVIDIA Corporation GT216M [GeForce GT 240M] (rev a2)
01:00.1 Audio device: NVIDIA Corporation GT216 HDMI Audio Controller (rev a1)
03:00.0 Network controller: Intel Corporation Ultimate N WiFi Link 5300
06:00.0 Ethernet controller: Qualcomm Atheros AR8131 Gigabit Ethernet (rev c0)
ramiz@ramiz-pc:~$
# dmidecode 3.3
Getting SMBIOS data from sysfs.
SMBIOS 2.5 present.
44 structures occupying 2066 bytes.
Table at 0x000FCF90.
Handle 0x0000, DMI type 0, 24 bytes
BIOS Information
Vendor: American Megatrends Inc.
Version: 209
Release Date: 11/04/2009
Address: 0xF0000
Runtime Size: 64 kB
ROM Size: 1 MB
Characteristics:
ISA is supported
PCI is supported
PNP is supported
BIOS is upgradeable
BIOS shadowing is allowed
ESCD support is available
Boot from CD is supported
Selectable boot is supported
EDD is supported
5.25"/1.2 MB floppy services are supported (int 13h)
3.5"/720 kB floppy services are supported (int 13h)
3.5"/2.88 MB floppy services are supported (int 13h)
Print screen service is supported (int 5h)
8042 keyboard services are supported (int 9h)
Printer services are supported (int 17h)
CGA/mono video services are supported (int 10h)
ACPI is supported
USB legacy is supported
Smart battery is supported
BIOS boot specification is supported
Function key-initiated network boot is supported
Targeted content distribution is supported
BIOS Revision: 2.9
Firmware Revision: 32.1
Handle 0x0001, DMI type 1, 27 bytes
System Information
Manufacturer: ASUSTeK Computer Inc.
Product Name: N61Vn
Version: 1.0
----
Thank you in advance for your help. |
Hello there. First of all, thank you to all the developers for this package. My computer is laptop asus n61vn. I'm using linux mint 21 (similar to ubuntu 22.04) I did hardware test my computer with "fwts" software and got the following errors. Can these errors be fixed?
---
Test 192 of 207: Test _BCL (Query List of Brightness Control Levels Supported).
FAILED [CRITICAL] brightness level on full power (15) is not in brightness levels.
FAILED [CRITICAL] brightness level on battery (14) is not in brightness levels.
Advice \_SB_.PCI0.P0P1.VGA_.LCDD._BCL seems to be misconfigured and is returning incorrect brightness levels.It is worth sanity checking this with the firmware test suite interactive test 'brightness' to see how broken this is. As it is, _BCL is broken and needs to be fixed.
Test 1 of 1: Kernel log error check.
HIGH Kernel message: [ 0.358575] pci 0000:06:00.0: [Firmware Bug]: disabling VPD access (can't determine size of non-standard VPD format)
Test 1 of 1: Validate the System management mode (SMM) locks.
Graphics Control register is not locked (GGCLCK != 1).
TSEG Memory Base register is not locked.
Top of Low Usable DRAM (TOLUD) register is not locked.
Test 1 of 5: Test CPU generic MSRs.
MSR 0x0000019b THERM_INTERRUPT has 1 inconsistent values across 2 CPUs (shift: 0 mask: 0x1ffff1f).
MSR CPU 0 -> 0xe39400 vs CPU 1 -> 0xe49400
Test 1 of 1: ACPI table checksum test.
Table ATKG has incorrect checksum, expected 0x2e, got 0xa7.
---
The hardware is briefly as follows:
ramiz@ramiz-pc:~$ uname -a
Linux ramiz-pc 5.15.0-47-generic #51-Ubuntu SMP Thu Aug 11 07:51:15 UTC 2022 x86_64 x86_64 x86_64 GNU/Linux
ramiz@ramiz-pc:~$ lspci
00:00.0 Host bridge: Intel Corporation Mobile 4 Series Chipset Memory Controller Hub (rev 07)
00:01.0 PCI bridge: Intel Corporation Mobile 4 Series Chipset PCI Express Graphics Port (rev 07)
00:1a.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 (rev 03)
00:1a.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 (rev 03)
00:1a.2 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 (rev 03)
00:1a.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 (rev 03)
00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03)
00:1c.0 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 (rev 03)
00:1c.1 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 2 (rev 03)
00:1c.2 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 3 (rev 03)
00:1c.5 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 6 (rev 03)
00:1d.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 (rev 03)
00:1d.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 (rev 03)
00:1d.2 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 (rev 03)
00:1d.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 (rev 03)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev 93)
00:1f.0 ISA bridge: Intel Corporation ICH9M LPC Interface Controller (rev 03)
00:1f.2 SATA controller: Intel Corporation 82801IBM/IEM (ICH9M/ICH9M-E) 4 port SATA Controller [AHCI mode] (rev 03)
01:00.0 VGA compatible controller: NVIDIA Corporation GT216M [GeForce GT 240M] (rev a2)
01:00.1 Audio device: NVIDIA Corporation GT216 HDMI Audio Controller (rev a1)
03:00.0 Network controller: Intel Corporation Ultimate N WiFi Link 5300
06:00.0 Ethernet controller: Qualcomm Atheros AR8131 Gigabit Ethernet (rev c0)
ramiz@ramiz-pc:~$
# dmidecode 3.3
Getting SMBIOS data from sysfs.
SMBIOS 2.5 present.
44 structures occupying 2066 bytes.
Table at 0x000FCF90.
Handle 0x0000, DMI type 0, 24 bytes
BIOS Information
Vendor: American Megatrends Inc.
Version: 209
Release Date: 11/04/2009
Address: 0xF0000
Runtime Size: 64 kB
ROM Size: 1 MB
Characteristics:
ISA is supported
PCI is supported
PNP is supported
BIOS is upgradeable
BIOS shadowing is allowed
ESCD support is available
Boot from CD is supported
Selectable boot is supported
EDD is supported
5.25"/1.2 MB floppy services are supported (int 13h)
3.5"/720 kB floppy services are supported (int 13h)
3.5"/2.88 MB floppy services are supported (int 13h)
Print screen service is supported (int 5h)
8042 keyboard services are supported (int 9h)
Printer services are supported (int 17h)
CGA/mono video services are supported (int 10h)
ACPI is supported
USB legacy is supported
Smart battery is supported
BIOS boot specification is supported
Function key-initiated network boot is supported
Targeted content distribution is supported
BIOS Revision: 2.9
Firmware Revision: 32.1
Handle 0x0001, DMI type 1, 27 bytes
System Information
Manufacturer: ASUSTeK Computer Inc.
Product Name: N61Vn
Version: 1.0
----
Thank you in advance for your help.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ramiz 1430 F.... pulseaudio
/dev/snd/controlC1: ramiz 1430 F.... pulseaudio
CasperMD5json: {
CurrentDesktop: X-Cinnamon
DistroRelease: Linux Mint 21
InstallationDate: Installed on 2022-08-02 (34 days ago)
InstallationMedia: Linux Mint 21 "Vanessa" - Release amd64 20220726
MachineType: ASUSTeK Computer Inc. N61Vn
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia
Package: linux (not installed)
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-47-generic root=UUID=2e29c6f6-21ea-4416-82bd-e575ed6921ac ro quiet splash
ProcVersionSignature: Ubuntu 5.15.0-47.51-generic 5.15.46
RelatedPackageVersions:
linux-restricted-modules-5.15.0-47-generic N/A
linux-backports-modules-5.15.0-47-generic N/A
linux-firmware 20220329.git681281e4-0ubuntu3.4
Tags: vanessa
Uname: Linux 5.15.0-47-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 11/04/2009
dmi.bios.release: 2.9
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 209
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: N61Vn
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.ec.firmware.release: 32.1
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr209:bd11/04/2009:br2.9:efr32.1:svnASUSTeKComputerInc.:pnN61Vn:pvr1.0:rvnASUSTeKComputerInc.:rnN61Vn:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:sku:
dmi.product.name: N61Vn
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc. |
|
| 2022-09-05 20:00:49 |
murat esgin |
attachment added |
|
AlsaInfo.txt https://bugs.launchpad.net/bugs/1988620/+attachment/5613823/+files/AlsaInfo.txt |
|
| 2022-09-05 20:00:50 |
murat esgin |
attachment added |
|
CRDA.txt https://bugs.launchpad.net/bugs/1988620/+attachment/5613824/+files/CRDA.txt |
|
| 2022-09-05 20:00:52 |
murat esgin |
attachment added |
|
CurrentDmesg.txt https://bugs.launchpad.net/bugs/1988620/+attachment/5613825/+files/CurrentDmesg.txt |
|
| 2022-09-05 20:00:53 |
murat esgin |
attachment added |
|
HookError_ubuntu.txt https://bugs.launchpad.net/bugs/1988620/+attachment/5613826/+files/HookError_ubuntu.txt |
|
| 2022-09-05 20:00:54 |
murat esgin |
attachment added |
|
IwConfig.txt https://bugs.launchpad.net/bugs/1988620/+attachment/5613827/+files/IwConfig.txt |
|
| 2022-09-05 20:00:55 |
murat esgin |
attachment added |
|
Lspci.txt https://bugs.launchpad.net/bugs/1988620/+attachment/5613828/+files/Lspci.txt |
|
| 2022-09-05 20:00:56 |
murat esgin |
attachment added |
|
Lspci-vt.txt https://bugs.launchpad.net/bugs/1988620/+attachment/5613829/+files/Lspci-vt.txt |
|
| 2022-09-05 20:00:58 |
murat esgin |
attachment added |
|
Lsusb.txt https://bugs.launchpad.net/bugs/1988620/+attachment/5613830/+files/Lsusb.txt |
|
| 2022-09-05 20:00:59 |
murat esgin |
attachment added |
|
Lsusb-t.txt https://bugs.launchpad.net/bugs/1988620/+attachment/5613831/+files/Lsusb-t.txt |
|
| 2022-09-05 20:01:00 |
murat esgin |
attachment added |
|
Lsusb-v.txt https://bugs.launchpad.net/bugs/1988620/+attachment/5613832/+files/Lsusb-v.txt |
|
| 2022-09-05 20:01:02 |
murat esgin |
attachment added |
|
PaInfo.txt https://bugs.launchpad.net/bugs/1988620/+attachment/5613833/+files/PaInfo.txt |
|
| 2022-09-05 20:01:04 |
murat esgin |
attachment added |
|
ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1988620/+attachment/5613834/+files/ProcCpuinfo.txt |
|
| 2022-09-05 20:01:05 |
murat esgin |
attachment added |
|
ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1988620/+attachment/5613835/+files/ProcCpuinfoMinimal.txt |
|
| 2022-09-05 20:01:07 |
murat esgin |
attachment added |
|
ProcEnviron.txt https://bugs.launchpad.net/bugs/1988620/+attachment/5613836/+files/ProcEnviron.txt |
|
| 2022-09-05 20:01:08 |
murat esgin |
attachment added |
|
ProcInterrupts.txt https://bugs.launchpad.net/bugs/1988620/+attachment/5613837/+files/ProcInterrupts.txt |
|
| 2022-09-05 20:01:09 |
murat esgin |
attachment added |
|
ProcModules.txt https://bugs.launchpad.net/bugs/1988620/+attachment/5613838/+files/ProcModules.txt |
|
| 2022-09-05 20:01:11 |
murat esgin |
attachment added |
|
PulseList.txt https://bugs.launchpad.net/bugs/1988620/+attachment/5613839/+files/PulseList.txt |
|
| 2022-09-05 20:01:12 |
murat esgin |
attachment added |
|
RfKill.txt https://bugs.launchpad.net/bugs/1988620/+attachment/5613840/+files/RfKill.txt |
|
| 2022-09-05 20:01:16 |
murat esgin |
attachment added |
|
UdevDb.txt https://bugs.launchpad.net/bugs/1988620/+attachment/5613841/+files/UdevDb.txt |
|
| 2022-09-05 20:01:17 |
murat esgin |
attachment added |
|
WifiSyslog.txt https://bugs.launchpad.net/bugs/1988620/+attachment/5613842/+files/WifiSyslog.txt |
|
| 2022-09-05 20:01:19 |
murat esgin |
attachment added |
|
acpidump.txt https://bugs.launchpad.net/bugs/1988620/+attachment/5613843/+files/acpidump.txt |
|
| 2022-09-05 20:05:38 |
murat esgin |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
