I am not sure about crash reports but I am having multiple issues with keyboard and touchpad.Touchpad gets stuck and keyboard keys are starts working erractically

Bug #1987184 reported by Nipun Tulsyan
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

OS VERSION: Ubuntu 22.04
Laptop: Dell Precision 5550
Keyboard Layout Set: English(US)

Touch pad gets stuck quite frequently while external mouse works just fine during that time. Sometimes using "sudo modprode psmouse" make touchpad start working again.

Keyboard start working erratically suddenly and os suddenly starts acting erratically random things like opening mouse right click menu,closing apps,minimizing apps screen and so on.Normally issue comes while using vsCode since I do most my text work there. ctrl,shift,down arrow keys especially trigger this behaviour. I have no idea why this is happening though I know it did not happen in Ubuntu 20. Things get so bad only option is to reboot. And this happens quite frequently.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-release-upgrader-core 1:22.04.13
ProcVersionSignature: Ubuntu 5.15.0-46.49-generic 5.15.39
Uname: Linux 5.15.0-46-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
CasperMD5CheckResult: pass
CrashDB: ubuntu
CrashReports:
 640:1000:124:57730349:2022-08-16 22:46:36.768890857 +0530:2022-08-16 22:46:37.768890857 +0530:/var/crash/_opt_google_chrome_chrome.1000.crash
 664:1000:124:0:2022-08-16 22:46:37.772890783 +0530:2022-08-16 22:46:37.772890783 +0530:/var/crash/_opt_google_chrome_chrome.1000.upload
 640:1000:124:672458:2022-08-14 18:59:42.264840602 +0530:2022-08-17 13:10:25.015404871 +0530:/var/crash/_usr_libexec_gvfsd-mtp.1000.crash
 600:117:124:37:2022-08-16 22:46:39.708866983 +0530:2022-08-17 13:10:25.015404871 +0530:/var/crash/_opt_google_chrome_chrome.1000.uploaded
CurrentDesktop: ubuntu:GNOME
Date: Sun Aug 21 04:31:10 2022
InstallationDate: Installed on 2022-08-08 (12 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: release-upgrade
UpgradeStatus: No upgrade log present (probably fresh install)
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: nipun 3034 F.... pulseaudio
CRDA: N/A
CasperMD5CheckResult: pass
DistroRelease: Ubuntu 22.04
InstallationDate: Installed on 2022-08-08 (16 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
MachineType: Dell Inc. Precision 3541
Package: linux (not installed)
ProcEnviron:
 LANGUAGE=en_IN:en
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_IN
 SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-46-generic root=UUID=8be20bde-302f-458f-9ea0-25e3f3b387ba ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.15.0-46.49-generic 5.15.39
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-5.15.0-46-generic N/A
 linux-backports-modules-5.15.0-46-generic N/A
 linux-firmware 20220329.git681281e4-0ubuntu3.4
Tags: jammy
Uname: Linux 5.15.0-46-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: N/A
_MarkForUpload: True
dmi.bios.date: 03/30/2022
dmi.bios.release: 1.19
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.19.1
dmi.board.name: 0Y8H01
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.19.1:bd03/30/2022:br1.19:svnDellInc.:pnPrecision3541:pvr:rvnDellInc.:rn0Y8H01:rvrA00:cvnDellInc.:ct10:cvr:sku091A:
dmi.product.family: Precision
dmi.product.name: Precision 3541
dmi.product.sku: 091A
dmi.sys.vendor: Dell Inc.

Revision history for this message
Nipun Tulsyan (ntulsyan) wrote :
summary: I am not sure about crash reports but I am having multiple issues with
keyboard and touchpad.Touchpad gets stuck and keyboard keys are starts
- working erracticall
+ working erractically
Nipun Tulsyan (ntulsyan)
description: updated
affects: ubuntu → ubuntu-release-upgrader (Ubuntu)
Nick Rosbrook (enr0n)
affects: ubuntu-release-upgrader (Ubuntu) → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1987184

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Nipun Tulsyan (ntulsyan) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
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Nipun Tulsyan (ntulsyan) wrote : CurrentDmesg.txt

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Nipun Tulsyan (ntulsyan) wrote : IwConfig.txt

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Nipun Tulsyan (ntulsyan) wrote : Lspci.txt

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Nipun Tulsyan (ntulsyan) wrote : Lspci-vt.txt

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Nipun Tulsyan (ntulsyan) wrote : Lsusb.txt

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Nipun Tulsyan (ntulsyan) wrote : Lsusb-t.txt

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Nipun Tulsyan (ntulsyan) wrote : Lsusb-v.txt

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Nipun Tulsyan (ntulsyan) wrote : PaInfo.txt

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Nipun Tulsyan (ntulsyan) wrote : ProcCpuinfo.txt

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Nipun Tulsyan (ntulsyan) wrote : ProcCpuinfoMinimal.txt

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Nipun Tulsyan (ntulsyan) wrote : ProcInterrupts.txt

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Nipun Tulsyan (ntulsyan) wrote : ProcModules.txt

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Nipun Tulsyan (ntulsyan) wrote : RfKill.txt

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Nipun Tulsyan (ntulsyan) wrote : UdevDb.txt

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Nipun Tulsyan (ntulsyan) wrote : WifiSyslog.txt

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Nipun Tulsyan (ntulsyan) wrote : acpidump.txt

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Changed in linux (Ubuntu):
status: Incomplete → Confirmed
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