Ubuntu
linux package

touchpad not working

Bug #1980360 reported by Mohit Kumar Gupta on 2022-06-30

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Confirmed	Undecided	Unassigned

Bug Description

i am only able to use external mouse but not my touchpad

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-121-generic 5.4.0-121.137
ProcVersionSignature: Ubuntu 5.4.0-121.137-generic 5.4.189
Uname: Linux 5.4.0-121-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.24
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: mohit 1389 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Thu Jun 30 23:33:12 2022
InstallationDate: Installed on 2022-06-13 (16 days ago)
InstallationMedia: Ubuntu 18.04.6 LTS "Bionic Beaver" - Release amd64 (20210915)
MachineType: HP HP Pavilion Laptop 14-dv0xxx
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-121-generic root=UUID=b35e6342-a4ca-4eaa-bba8-fe40357fe22e ro i8042.reset quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.4.0-121-generic N/A
linux-backports-modules-5.4.0-121-generic N/A
linux-firmware 1.187.31
SourcePackage: linux
UpgradeStatus: Upgraded to focal on 2022-06-30 (0 days ago)
dmi.bios.date: 03/11/2022
dmi.bios.vendor: Insyde
dmi.bios.version: F.30
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 87C9
dmi.board.vendor: HP
dmi.board.version: 34.31
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.30:bd03/11/2022:svnHP:pnHPPavilionLaptop14-dv0xxx:pvrType1ProductConfigId:rvnHP:rn87C9:rvr34.31:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Pavilion
dmi.product.name: HP Pavilion Laptop 14-dv0xxx
dmi.product.sku: 2N1L0PA#ACJ
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP

Tags:

Revision history for this message

Mohit Kumar Gupta (mohitgpt07) wrote on 2022-06-30:

devices Edit (2.8 KiB, text/plain)
AlsaInfo.txt Edit (27.4 KiB, text/plain; charset="utf-8")
CRDA.txt Edit (2.8 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (73.8 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.6 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (470 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (13.0 KiB, text/plain; charset="utf-8")
Lspci-vt.txt Edit (1.1 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (509 bytes, text/plain; charset="utf-8")
Lsusb-t.txt Edit (677 bytes, text/plain; charset="utf-8")
Lsusb-v.txt Edit (45.8 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (12.1 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (109 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (9.0 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (7.7 KiB, text/plain; charset="utf-8")
PulseList.txt Edit (24.7 KiB, text/plain; charset="utf-8")
RfKill.txt Edit (113 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (219.4 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (160.9 KiB, text/plain; charset="utf-8")
acpidump.txt Edit (2.2 MiB, text/plain; charset="utf-8")

Revision history for this message

Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote on 2022-06-30: Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status:	New → Confirmed

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