[amdgpu] Monitors sometimes permanently blanked after resume

Bug #1978349 reported by Tuomas Heino
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Sometimes monitors don't wake up after resume. Happened couple times with Ubuntu 22.04 so far.
Journalctl lists only one instance of this, might have failed to save the logs on other times.

kernel BUG at drivers/gpu/drm/amd/amdgpu/../display/amdgpu_dm/amdgpu_dm.c:10039!

1. (assumedly) occurs when resuming from ram
2. suspend chosen from ui
3. resume by clicking key on keyboard
4.-11. not tested yet with mainline builds, since uncertain about how to reproduce reliably.
12. openssh-server only installed after today's instance, so don't have much debug data beyond what was saved in logs before sysrq-sub.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 5.15.0-37.39-generic 5.15.35
Uname: Linux 5.15.0-37-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Fri Jun 10 23:02:04 2022
DistUpgraded: Fresh install
DistroCodename: jammy
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, including running git bisection searches
GpuHangFrequency: Very infrequently
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Navi 14 [Radeon RX 5500/5500M / Pro 5500M] [1002:7340] (rev c5) (prog-if 00 [VGA controller])
   Subsystem: Micro-Star International Co., Ltd. [MSI] Navi 14 [Radeon RX 5500/5500M / Pro 5500M] [1462:3822]
InstallationDate: Installed on 2022-04-27 (44 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
MachineType: System manufacturer System Product Name
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-37-generic root=UUID=69fa5235-bbc4-4603-9895-5e7017992b3c ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/16/2012
dmi.bios.release: 4.6
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2106
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P8B WS
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2106:bd07/16/2012:br4.6:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP8BWS:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:skuSKU:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.110-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 22.0.1-1ubuntu2
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.3-2ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2build3
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: iheino 4966 F.... pulseaudio
 /dev/snd/controlC1: iheino 4966 F.... pulseaudio
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 22.04
InstallationDate: Installed on 2022-04-27 (44 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
MachineType: System manufacturer System Product Name
Package: linux (not installed)
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-37-generic root=UUID=69fa5235-bbc4-4603-9895-5e7017992b3c ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.15.0-37.39-generic 5.15.35
RelatedPackageVersions:
 linux-restricted-modules-5.15.0-37-generic N/A
 linux-backports-modules-5.15.0-37-generic N/A
 linux-firmware 20220329.git681281e4-0ubuntu3
RfKill:

Tags: jammy wayland-session
Uname: Linux 5.15.0-37-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip libvirt lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/16/2012
dmi.bios.release: 4.6
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2106
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P8B WS
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2106:bd07/16/2012:br4.6:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP8BWS:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:skuSKU:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Revision history for this message
Tuomas Heino (iheino+ub) wrote :
tags: added: apport-collected
description: updated
Revision history for this message
Tuomas Heino (iheino+ub) wrote : AlsaInfo.txt

apport information

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Tuomas Heino (iheino+ub) wrote : CurrentDmesg.txt

apport information

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Tuomas Heino (iheino+ub) wrote : IwConfig.txt

apport information

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Tuomas Heino (iheino+ub) wrote : Lspci.txt

apport information

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Tuomas Heino (iheino+ub) wrote : Lspci-vt.txt

apport information

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Tuomas Heino (iheino+ub) wrote : Lsusb.txt

apport information

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Tuomas Heino (iheino+ub) wrote : Lsusb-t.txt

apport information

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Tuomas Heino (iheino+ub) wrote : Lsusb-v.txt

apport information

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Tuomas Heino (iheino+ub) wrote : PaInfo.txt

apport information

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Tuomas Heino (iheino+ub) wrote : ProcCpuinfo.txt

apport information

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Tuomas Heino (iheino+ub) wrote : ProcCpuinfoMinimal.txt

apport information

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Tuomas Heino (iheino+ub) wrote : ProcEnviron.txt

apport information

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Tuomas Heino (iheino+ub) wrote : ProcInterrupts.txt

apport information

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Tuomas Heino (iheino+ub) wrote : ProcModules.txt

apport information

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Tuomas Heino (iheino+ub) wrote : PulseList.txt

apport information

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Tuomas Heino (iheino+ub) wrote : UdevDb.txt

apport information

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Tuomas Heino (iheino+ub) wrote : WifiSyslog.txt

apport information

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Tuomas Heino (iheino+ub) wrote : acpidump.txt

apport information

affects: ubuntu → xorg (Ubuntu)
Revision history for this message
Daniel van Vugt (vanvugt) wrote : Re: Monitors sometimes permanently blanked after resume

In case there's more than just that amdgpu kernel crash happening please also run:

  journalctl -b-1 > prevboot.txt

and attach the resulting text file here.

tags: added: amdgpu
affects: xorg (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
status: New → Incomplete
summary: - Monitors sometimes permanently blanked after resume
+ [amdgpu] Monitors sometimes permanently blanked after resume
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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