Activity log for bug #1977680

Date Who What changed Old value New value Message
2022-06-05 10:06:40 Benjamin Drung bug added bug
2022-06-05 10:15:06 Benjamin Drung description We have two cameras connected to Cam Link 4K and using OBS for live-streaming. Suddenly during the live-stream the video input went to black. The kernel message shows that the USB disconnect at 2332.127976s (but we did not unplug anything). Some seconds later the kernel shows warnings (2440.834346). Since I did not want to stop the live stream, I unplugged the affected Cam Link 4K and plugged it back in, but this did not help. The video input that was in use when the incident happened kept frozen. At the end, I closed OBS, but a zombie process remained: $ ps auxff | grep ob[s] USER PID %CPU %MEM VSZ RSS TTY STAT START TIME COMMAND tontech+ 28535 0.0 0.0 0 0 ? Z 11:30 0:00 | \_ [obs-cli] ProblemType: Bug DistroRelease: Ubuntu 21.10 Package: linux-image-5.13.0-39-generic 5.13.0-39.44 ProcVersionSignature: Ubuntu 5.13.0-39.44-generic 5.13.19 Uname: Linux 5.13.0-39-generic x86_64 ApportVersion: 2.20.11-0ubuntu71.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC2: tontechnik 2101 F.... pulseaudio /dev/snd/controlC0: tontechnik 2101 F.... pulseaudio CasperMD5CheckResult: unknown CurrentDesktop: MATE Date: Sun Jun 5 11:39:21 2022 InstallationDate: Installed on 2020-08-14 (659 days ago) InstallationMedia: Ubuntu-MATE 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) IwConfig: lo no wireless extensions. enp4s0 no wireless extensions. MachineType: Gigabyte Technology Co., Ltd. B550M AORUS PRO ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-39-generic root=UUID=182c25dd-5701-40ff-8ac5-e0a623a2204f ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.13.0-39-generic N/A linux-backports-modules-5.13.0-39-generic N/A linux-firmware 1.201.5 RfKill: SourcePackage: linux UpgradeStatus: Upgraded to impish on 2021-11-14 (202 days ago) dmi.bios.date: 03/25/2021 dmi.bios.release: 5.17 dmi.bios.vendor: American Megatrends International, LLC. dmi.bios.version: F13g dmi.board.asset.tag: Default string dmi.board.name: B550M AORUS PRO dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrF13g:bd03/25/2021:br5.17:svnGigabyteTechnologyCo.,Ltd.:pnB550MAORUSPRO:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnB550MAORUSPRO:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:skuDefaultstring: dmi.product.family: B550 MB dmi.product.name: B550M AORUS PRO dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. We have two cameras connected to Cam Link 4K and using OBS for live-streaming. Suddenly during the live-stream the video input went to black. The kernel message shows that the USB disconnect at 2332.127976s (but we did not unplug anything). Some seconds later the kernel shows warnings (2440.834346). Since I did not want to stop the live stream, I unplugged the affected Cam Link 4K and plugged it back in, but this did not help. The video input that was in use when the incident happened kept frozen. At the end, I closed OBS, but a zombie process remained: $ ps auxff | grep ob[s] USER PID %CPU %MEM VSZ RSS TTY STAT START TIME COMMAND tontech+ 28535 0.0 0.0 0 0 ? Z 11:30 0:00 | \_ [obs-cli] This is the third time happening. ProblemType: Bug DistroRelease: Ubuntu 21.10 Package: linux-image-5.13.0-39-generic 5.13.0-39.44 ProcVersionSignature: Ubuntu 5.13.0-39.44-generic 5.13.19 Uname: Linux 5.13.0-39-generic x86_64 ApportVersion: 2.20.11-0ubuntu71.1 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC2: tontechnik 2101 F.... pulseaudio  /dev/snd/controlC0: tontechnik 2101 F.... pulseaudio CasperMD5CheckResult: unknown CurrentDesktop: MATE Date: Sun Jun 5 11:39:21 2022 InstallationDate: Installed on 2020-08-14 (659 days ago) InstallationMedia: Ubuntu-MATE 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) IwConfig:  lo no wireless extensions.  enp4s0 no wireless extensions. MachineType: Gigabyte Technology Co., Ltd. B550M AORUS PRO ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-39-generic root=UUID=182c25dd-5701-40ff-8ac5-e0a623a2204f ro quiet splash vt.handoff=7 RelatedPackageVersions:  linux-restricted-modules-5.13.0-39-generic N/A  linux-backports-modules-5.13.0-39-generic N/A  linux-firmware 1.201.5 RfKill: SourcePackage: linux UpgradeStatus: Upgraded to impish on 2021-11-14 (202 days ago) dmi.bios.date: 03/25/2021 dmi.bios.release: 5.17 dmi.bios.vendor: American Megatrends International, LLC. dmi.bios.version: F13g dmi.board.asset.tag: Default string dmi.board.name: B550M AORUS PRO dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrF13g:bd03/25/2021:br5.17:svnGigabyteTechnologyCo.,Ltd.:pnB550MAORUSPRO:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnB550MAORUSPRO:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:skuDefaultstring: dmi.product.family: B550 MB dmi.product.name: B550M AORUS PRO dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd.
2022-06-05 10:30:11 Ubuntu Kernel Bot linux (Ubuntu): status New Confirmed