Bluetooth will not stay on or connect to devices when on
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
bluez (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned | ||
bluez-firmware (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned | ||
linux (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
Since upgrading from Ubuntu 20.10, my internal bluetooth card as well as an external usb dongle will not work. Bluetooth starts as off, and cannot be turned on. If I use systemctl to turn it on, it is on but doesn't find any devices through bluez. Blueman finds devices but cannot connect to them. The hardware on this machine has remained identical; the only difference is the new version of Ubuntu. Hence the problem has to be software.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: bluez 5.64-0ubuntu1
ProcVersionSign
Uname: Linux 5.15.0-30-generic x86_64
ApportVersion: 2.20.11-0ubuntu82
Architecture: amd64
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Date: Mon May 16 09:45:02 2022
InstallationDate: Installed on 2021-10-22 (205 days ago)
InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012)
InterestingModules: rfcomm bnep btusb bluetooth
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: bluez
UpgradeStatus: Upgraded to jammy on 2022-05-03 (12 days ago)
dmi.bios.date: 08/04/2021
dmi.bios.release: 5.17
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: P1.50
dmi.board.name: N7 B550
dmi.board.vendor: NZXT
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: To Be Filled By O.E.M.
dmi.product.sku: To Be Filled By O.E.M.
dmi.product.
dmi.sys.vendor: To Be Filled By O.E.M.
hciconfig:
hci0: Type: Primary Bus: USB
BD Address: 5C:F3:70:A8:66:B1 ACL MTU: 1021:8 SCO MTU: 64:1
DOWN INIT RUNNING
RX bytes:175353 acl:52 sco:0 events:6887 errors:0
TX bytes:18571 acl:52 sco:0 commands:1087 errors:2
mtime.conffile.
affects: | linux-firmware (Ubuntu) → bluez-firmware (Ubuntu) |
We haven't had any bug reports like this that weren't hardware-specific. Maybe to avoid confusion here we should choose just one Bluetooth chip. Either the USB dongle (Broadcom Corp. BCM20702A0) or the internal chip (Intel AX210/AX211/AX411).