Kubuntu does not shut down properly

Bug #1973203 reported by Hannah Hilliger
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Hello

I'm having issues with Kubuntu 22.04 on a Thinkpad X1 Carbon 4th generation. After a clean install without encryption, when I turn off the laptop, it does not shut down properly (some lights on my keyboard stay turned on even though the power button goes black), so I have to press the power button during 7 seconds to turn it off and then I can turn it on again. It seems to be a similar error to this one: https://bugs.launchpad.net/ubuntu/+source/cryptsetup/+bug/1972086
Also, the standby mode does not work: When I go into standby mode, some lights on my keyboard stay on and I can't get my laptop to exit the standby mode, unless I am turning it of by pressing the power button and then restart my system.
And one more thing: When I boot into Ubuntu 22.04 or Kubuntu 22.04 using an USB stick, it takes about 5 minutes while other Linux versions (including Ubuntu 20.04 lts) it takes only a few seconds. Also there is none of the above problems in Ubuntu 20.04 lts.

If you need any more information, just ask but please also give me a hint on how to get the information as I am not really familiar with linux-systems.

Best regards!

OS: Kubuntu 22.04 LTS x86_64
Host: 20FB0067MZ ThinkPad X1 Carbon 4th
Kernel: 5.15.0-27-generic
Uptime: 1 hour, 15 mins
Packages: 2376 (dpkg), 7 (snap)
Shell: bash 5.1.16
Resolution: 1920x1080
DE: Plasma 5.24.4
WM: KWin
Theme: [Plasma], Breeze [GTK2/3]
Icons: [Plasma], breeze [GTK2/3]
Terminal: konsole
CPU: Intel i7-6600U (4) @ 3.400GHz
GPU: Intel Skylake GT2 [HD Graphics 520]
Memory: 2414MiB / 15859MiB
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu82
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: hannah 1015 F.... pulseaudio
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: KDE
DistroRelease: Ubuntu 22.04
InstallationDate: Installed on 2022-05-07 (5 days ago)
InstallationMedia: Kubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 04f2:b5c1 Chicony Electronics Co., Ltd Integrated Camera
 Bus 001 Device 002: ID 1199:9079 Sierra Wireless, Inc. EM7455
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 20FB0067MZ
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-27-generic root=UUID=d077ab16-5a5d-4ef7-a10b-9e0a147a962d ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.15.0-27.28-generic 5.15.30
RelatedPackageVersions:
 linux-restricted-modules-5.15.0-27-generic N/A
 linux-backports-modules-5.15.0-27-generic N/A
 linux-firmware 20220329.git681281e4-0ubuntu3
Tags: jammy
Uname: Linux 5.15.0-27-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/27/2021
dmi.bios.release: 1.52
dmi.bios.vendor: LENOVO
dmi.bios.version: N1FET78W (1.52 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20FB0067MZ
dmi.board.vendor: LENOVO
dmi.board.version: SDK0K17763 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.ec.firmware.release: 1.19
dmi.modalias: dmi:bvnLENOVO:bvrN1FET78W(1.52):bd12/27/2021:br1.52:efr1.19:svnLENOVO:pn20FB0067MZ:pvrThinkPadX1Carbon4th:rvnLENOVO:rn20FB0067MZ:rvrSDK0K17763WIN:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_20FB_BU_Think_FM_ThinkPadX1Carbon4th:
dmi.product.family: ThinkPad X1 Carbon 4th
dmi.product.name: 20FB0067MZ
dmi.product.sku: LENOVO_MT_20FB_BU_Think_FM_ThinkPad X1 Carbon 4th
dmi.product.version: ThinkPad X1 Carbon 4th
dmi.sys.vendor: LENOVO
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu82
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: hannah 1015 F.... pulseaudio
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: KDE
DistroRelease: Ubuntu 22.04
InstallationDate: Installed on 2022-05-07 (5 days ago)
InstallationMedia: Kubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 04f2:b5c1 Chicony Electronics Co., Ltd Integrated Camera
 Bus 001 Device 002: ID 1199:9079 Sierra Wireless, Inc. EM7455
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 20FB0067MZ
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-27-generic root=UUID=d077ab16-5a5d-4ef7-a10b-9e0a147a962d ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.15.0-27.28-generic 5.15.30
RelatedPackageVersions:
 linux-restricted-modules-5.15.0-27-generic N/A
 linux-backports-modules-5.15.0-27-generic N/A
 linux-firmware 20220329.git681281e4-0ubuntu3
Tags: jammy
Uname: Linux 5.15.0-27-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/27/2021
dmi.bios.release: 1.52
dmi.bios.vendor: LENOVO
dmi.bios.version: N1FET78W (1.52 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20FB0067MZ
dmi.board.vendor: LENOVO
dmi.board.version: SDK0K17763 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.ec.firmware.release: 1.19
dmi.modalias: dmi:bvnLENOVO:bvrN1FET78W(1.52):bd12/27/2021:br1.52:efr1.19:svnLENOVO:pn20FB0067MZ:pvrThinkPadX1Carbon4th:rvnLENOVO:rn20FB0067MZ:rvrSDK0K17763WIN:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_20FB_BU_Think_FM_ThinkPadX1Carbon4th:
dmi.product.family: ThinkPad X1 Carbon 4th
dmi.product.name: 20FB0067MZ
dmi.product.sku: LENOVO_MT_20FB_BU_Think_FM_ThinkPad X1 Carbon 4th
dmi.product.version: ThinkPad X1 Carbon 4th
dmi.sys.vendor: LENOVO

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Libera.chat.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1973203/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Hannah Hilliger (dolfin)
description: updated
description: updated
description: updated
affects: ubuntu → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1973203

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Hannah Hilliger (dolfin) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Hannah Hilliger (dolfin) wrote : CurrentDmesg.txt

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Hannah Hilliger (dolfin) wrote : IwConfig.txt

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Hannah Hilliger (dolfin) wrote : Lspci.txt

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Hannah Hilliger (dolfin) wrote : Lspci-vt.txt

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Hannah Hilliger (dolfin) wrote : Lsusb-t.txt

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Hannah Hilliger (dolfin) wrote : Lsusb-v.txt

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Hannah Hilliger (dolfin) wrote : PaInfo.txt

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Hannah Hilliger (dolfin) wrote : ProcCpuinfo.txt

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Hannah Hilliger (dolfin) wrote : ProcCpuinfoMinimal.txt

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Hannah Hilliger (dolfin) wrote : ProcEnviron.txt

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Hannah Hilliger (dolfin) wrote : ProcInterrupts.txt

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Hannah Hilliger (dolfin) wrote : ProcModules.txt

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Hannah Hilliger (dolfin) wrote : PulseList.txt

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Hannah Hilliger (dolfin) wrote : RfKill.txt

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Hannah Hilliger (dolfin) wrote : UdevDb.txt

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Hannah Hilliger (dolfin) wrote : WifiSyslog.txt

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description: updated
Revision history for this message
Hannah Hilliger (dolfin) wrote : AlsaInfo.txt

apport information

Revision history for this message
Hannah Hilliger (dolfin) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Hannah Hilliger (dolfin) wrote : IwConfig.txt

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Revision history for this message
Hannah Hilliger (dolfin) wrote : Lspci.txt

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Hannah Hilliger (dolfin) wrote : Lspci-vt.txt

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Hannah Hilliger (dolfin) wrote : Lsusb-t.txt

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Hannah Hilliger (dolfin) wrote : Lsusb-v.txt

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Hannah Hilliger (dolfin) wrote : PaInfo.txt

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Hannah Hilliger (dolfin) wrote : ProcCpuinfo.txt

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Hannah Hilliger (dolfin) wrote : ProcCpuinfoMinimal.txt

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Hannah Hilliger (dolfin) wrote : ProcEnviron.txt

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Hannah Hilliger (dolfin) wrote : ProcInterrupts.txt

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Hannah Hilliger (dolfin) wrote : ProcModules.txt

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Revision history for this message
Hannah Hilliger (dolfin) wrote : PulseList.txt

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Revision history for this message
Hannah Hilliger (dolfin) wrote : RfKill.txt

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Hannah Hilliger (dolfin) wrote : UdevDb.txt

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Hannah Hilliger (dolfin) wrote : WifiSyslog.txt

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Hannah Hilliger (dolfin) wrote : acpidump.txt

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Changed in linux (Ubuntu):
status: Incomplete → Confirmed
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